Another brilliant experience purchasing from Lekto. The logs and briquettes were delivered very promptly, very securely packaged and easy to unpack. The Kiln Dried Oak logs are fantastic and give off... Voir plus
L'entreprise a répondu
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Really lovely, helpful and cheerful delivery man. Good range of products and bundles. The stove might not have had enough red embers from the fire log for the heat log to catch ... I had to let the st... Voir plus
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website very easy to navigate, company informed us of every step of delivery, product is very good. Only issue for 2 expected delivery slots DPD could not be bothered to drive a mile out of the villag... Voir plus
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100% the. Est company, product customer service I’ve experienced in a long time, nothing too much trouble for them, and their products are first class would never ever buy heat logs from anyone e,se ,... Voir plus
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À propos de l'entreprise
À propos de Lekto Woodfuels
Écrit par l'entreprise
When you shop with us you know you’ll have access to efficient and reliable products, including kiln-dried logs, hardwood heat logs and night briquettes, sourced in an environmentally responsible way and delivered to your door with the minimum of fuss. Whether you are looking for a mini-pack to try or the benefits of bulk-buy pallets, everything you need is right here.
Shop Briquettes
Shop Kiln-Dried Logs
Welcome to the official Lekto Woodfuels Trustpilot page!
Écrit par l'entreprise
Coordonnées de contact
Unit 2-4 Protection House, NE30 2RH, North Shields, Royaume-Uni
- 01915 009 754
- info@lektowoodfuels.co.uk
- lektowoodfuels.co.uk
4,6
Excellent
31 k avis
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Always great service
Always great service, delivered quickly- and great product- well packed so very easy to store-,looking forward to lovely cosy fires!
5 septembre 2026
Great Great product and Great service…
Great Great product and Great service and very prompt delivery
8 septembre 2026
Used before and happy with the product
Used before and happy with the product. Fast Reliable service and good quality blocks.
10 septembre 2026
Easy to order and quick free delivery.
9 septembre 2026
Not very good on my two multi fuel…
Not very good on my two multi fuel stoves ( arrow 12 kilowatt and a Dunsley 5kilowatt) for me they supply very little heat for someone else they may be fantastic I wouldn’t buy again small background heat only but do stay in all night which is nice I will return to logs and coal …. Sorry but that’s how I see them regards Leighton
9 septembre 2026
Easy to order and the delivery arrived…
Easy to order and the delivery arrived sooner then expected.
9 septembre 2026
Still to try out the briskettes
8 septembre 2026
I still have not had my delivery to my…
I still have not had my delivery to my house at 77 Merrybent DL2 2LF. You attempted to deliver to Merrybent drive where there is no number 77.
8 septembre 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de Lekto Woodfuels
Hi,
Thank you so much for your feedback!
Stay warm!🔥
Wishing you a lovely day,
Lelde.
The service from Lekto is excellent as…
The service from Lekto is excellent as always. I have been getting my wood fuels from this company for about 4 years now. 💪😁
The selection of different types of wood burning fuel is impressive.
1 septembre 2026
Avis spontané
Réponse de Lekto Woodfuels
Hi there,
Thank you so much for your loyalty and kind words over the past four years!
We are thrilled to keep your home warm and truly appreciate having you as part of the Lekto family. 💪🔥
Have a nice day,
Lelde.
Réponse de Lekto Woodfuels
Hi there,
Thank you so much for your feedback 😊
We're happy to hear that you had a positive experience with us!🙌
Have a lovely day,
Lelde.
Réponse de Lekto Woodfuels
Hi there,
So glad to hear your delivery arrived quickly and lived up to expectations! 😊🚚
Wishing you a wonderful day,
Lelde.
Réponse de Lekto Woodfuels
Hi there,
We're so glad to hear you had a great experience! 🙌
Thanks so much for your kind words 😊
Wishing you a fantastic day,
Lelde.
Réponse de Lekto Woodfuels
Hi there,
It absolutely makes our day to hear that you had such a good experience with us. 🧡
Thank you so much for your feedback! 😊
Have a lovely day,
Lelde.
Very good services all round,thankyou.
5 septembre 2026
Réponse de Lekto Woodfuels
Hi there,
That's amazing! We couldn't be happier to hear about your experience!
Thank you for your feedback! 😊
Stay warm! 🔥
Wishing you a lovely day,
Lelde.
Réponse de Lekto Woodfuels
Hi there,
We are happy to hear that the delivery was fast and met your expectations! 😊🚚 Stay warm!🔥
Have a lovely day,
Lelde.
Great service and fast delivery the…
Great service and fast delivery the products are great I ordered the slow burning bricks and the fire starters both great quality and great for if you have mobility issues and can’t chop wood
5 septembre 2026
Réponse de Lekto Woodfuels
Hi there,
Thank you so much for your positive feedback!
We're thrilled to hear that you're satisfied with both our product and service. 🙏🏼
Have a lovely day,
Lelde.
So the reason for 3 stars and not 5
So the reason for 3 stars and not 5
Isn’t for the product
The heat log and night briquettes are fantastic.
I’m well impressed and would recommend to others on the basis of how well the burn
But the reason for 3 stars
the marketing video which I believe are a little Disingenuous.
These perfectly clean, hand able night briquettes
When in reality there absolutely filthy to handle
Open them up from they plastic turn your floor into a black sooty mess
And trying to handle them turn your hands black
You really can only open these up outside and then store them in box that you intend be thrown away afterward
You can’t have them all nicely stacked up like a lot of the marketing video portray unless you are wiping each briquettes with a wet cloth and leaving them dry which kinda defeats the object.
16 septembre 2026
Avis spontané
Réponse de Lekto Woodfuels
Hi!
Thank you for your feedback.
We are delighted to hear that you are satisfied with our products.
Because our Night Briquettes are made from 100% natural softwood bark with no added chemicals, we recommend wearing gloves when handling them to keep your hands clean.
Additionally, we suggest keeping them in their original packaging and storing them in a dry place. We hope this helps!
Once again, we apologize for any inconvenience, and we wish you a wonderful day! 😊
Lelde.
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