Contacted the company after my Lenovopad 5 laptop battery stopped working. Great quick response in relation to the chat function and choosing the right battery. Also asked to reconnect them once the p... Voir plus
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Lisez les avis des autres
Originally posted this review on the page for AolsteCell (the actual company) but I'm posting here for better visibility to new customers. I've had two batteries from here (an IdeaPad 5 70Wh... Voir plus
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Ordered a replacement battery for a Lenovo IdeaPad C340 and was really impressed with the price and then the delivery timeframe. A well packaged battery with relevant tools arrived and enabled a very... Voir plus
L'entreprise a répondu
Lenovo X280 Thinkpad failed. On line advice suggested battery controller, within the battery. I reckoned it was worth speculating £33 to see whether a new battery would solve the problem.It did and al... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Discover LenovoBatteryShop – Your Ultimate Lenovo Battery Destination! We provide tens of thousands of high-quality Lenovo replacement batteries. 30-Day Money Back Guarantee & 12-Month Warranty. Buy with Confidence!
Coordonnées de contact
Unit 2, Prologis Park, Arenson Way, LU5 4RZ, Dunstable, Royaume-Uni
- service@lenovobatteryshop.co.uk
- lenovobatteryshop.co.uk
4,4
Excellent
234 avis
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A répondu à 100 % de ses avis négatifs
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Great service from experts
I ordered the wrong battery by mistake. I got in touch to ask for help and the correct battery was delivered to me within 2 days. Excellent service would recommend to anyone.
9 mai 2024
Avis spontané
Réponse de LenovoBatteryShop
Dear Customer:
Hello!
Thank you very much for choosing our battery products and speaking so highly of our service. We're very sorry that you inadvertently ordered the wrong battery, but it's comforting to know that our team can respond quickly to your request and have the correct battery in your hands within two days.
We are always committed to providing customers with a quality shopping experience and excellent customer service. We are deeply honored by your feedback and will pass this positive energy to our team to inspire us to continue to improve and improve.
We sincerely thank you for your trust and support in us, and sincerely hope that you will continue to choose our products and services. If you have any questions or need further assistance, please feel free to contact us. We are willing to provide you with the best quality service and look forward to your visit again.
Thank you again for your feedback and trust, and wish you a happy life!
lenovobatteryshop.co.uk team
Good price & delivery, but not perfect
Good price and acceptable delivery time. Easy to fit as it looked identical to the original unit it was replacing. Fully charged up to 100% but, although it is performing better than the original battery which was several years old, it is not holding the charge as long as I would have hoped. Without being plugged in it jumps from saying it has 2 or 3 hours remaining to 1 to 2 hours in a very short time. I have all my laptop settings configured for economy rather than performance so a bit disappointed that it doesn’t appear to be lasting as long as I expected it would.
18 avril 2024
Avis spontané
Réponse de LenovoBatteryShop
Dear Customer:
Hello!
First of all, thank you for choosing our battery products and taking the time to provide us with detailed feedback. We're happy to hear you were satisfied with the price and delivery time, and relieved to know the battery installation went smoothly.
We are deeply sorry and concerned about the battery charging time issue you mentioned. While our batteries perform better than original batteries that are several years old, the shorter charging time and faster charge loss you mentioned are really areas we need to focus on.
In response to this problem, we recommend that you try the following measures to optimize battery usage:
Make sure your laptop is in power-saving or hibernation mode when not needed to reduce unnecessary energy consumption.
Check if there are any unnecessary apps or services running in the background that may be consuming extra battery.
If possible, try lowering the screen brightness, turning off Wi-Fi and Bluetooth connections, etc., as these will reduce battery usage.
We understand your expectations for battery durability and will continue to work hard to improve the quality and performance of our products. At the same time, we also welcome you to contact us at any time so that we can provide you with further help and support.
Thank you again for your trust and support in us. If you have any additional questions or need further assistance, please feel free to contact us.
wish you a happy life!
lenovobatteryshop.co.uk team
Refused refund of unopened battery
I bought a battery from these guys. I took the battery and my laptop to a laptop repair shop to fit it whilst doing a repair. However the shop found the CPU was dying and that the laptop was on its last legs. So didn't install the new battery and advised me I could return it to get my money back.
I emailed Lenovo battery shop and got an out of office reply. Then a few days later got an email refusing a refund because I bought the battery over a month ago. I had it for about 5 or 6 weeks.
That seems very harsh to me. And I'd much rather shop somewhere that had a bit of grace with their customers.
17 mai 2024
Avis spontané
Réponse de LenovoBatteryShop
Dear customer,
Thank you for your order.
We are sorry to hear that your laptop has stopped working.
I noticed that your parcel was delivered over a month ago.
We are sorry that we could not accept the return as the quality could not be guaranteed.
Here is our return policy for your reference:https://www.lenovobatteryshop.co.uk/help/return.aspx
The battery could not be sold to our customers anymore, we have to be responsible for the quality of our products and our customers.
Hope you can understand.
Best regards，
lenovobatteryshop.co.uk team
Great product
Great product, as advertised
Very happy with the battery life,
Buy with confidence
24 mai 2024
Avis spontané
Réponse de LenovoBatteryShop
Dear customers,
Thank you very much for your support and recognition of us. We are very happy to hear that you are satisfied with our products and services, and thank you for your understanding and trust in us.
We are committed to providing customers with high-quality products and excellent services, and always put customer satisfaction first. Your affirmation is the biggest encouragement for our unremitting efforts, and we will continue to work hard to provide you with a better shopping experience.
If you need our products or services in the future, please feel free to contact us. We look forward to continuing to serve you and bring you more surprises and satisfaction.
Thank you again for your support and recognition.
Sincerely,
lenovobatteryshop.co.uk team
The product is fine
The product is fine, but I am disgusted that the company refused to deliver to my address. I had to get it delivered to my son's house near Edinburgh ( approx 100 miles south of where I am) they used Evri for the delivery - Evri also deliver in my home area (EVERY DAY) but this company claimed they did not have any delivery service in my area !
10 janvier 2024
Avis spontané
Réponse de LenovoBatteryShop
Dear Customer,
Hello!
Thank you for your feedback on our services, we value your opinions and suggestions. We are deeply sorry for the inability to deliver to the remote address you mentioned, and fully understand the inconvenience this situation may cause you.
First of all, please allow us to clarify something: Due to the particularity of geographical location and logistics constraints, there are indeed cases where direct delivery is temporarily unavailable in some remote areas. This is not a direct reflection of our service quality, but is limited by the actual coverage of the current logistics network.
We are always committed to providing high-quality goods and services, and ensuring product quality is our top priority. Now that you have confirmed that there is no problem with the quality of the product, we are very pleased and it also proves that our efforts in product quality control have been recognized by you.
In order to better solve the problem of delivery in remote areas, we are actively seeking to expand our logistics partners and working hard to improve our distribution network, hoping to cover a wider area and provide convenient services to more customers in the future.
Finally, we sincerely thank you for your understanding and support. If you encounter any questions or need help during the shopping process, please feel free to contact us and we will be happy to serve you.
Thank you again for your valuable feedback and we look forward to providing you with better services in the future!
good luck!
lenovobatteryshop.co.uk team
Great battery
Quick delivery and the right battery so many versions out there. Battery installed in 10 mins very easy and now fully charged but been on battery for 3 hours now so all excellent
21 mai 2024
Avis spontané
Réponse de LenovoBatteryShop
Dear customer，
Thank you very much for your support and recognition of us. We are very happy to hear that you are satisfied with our products and services, and thank you for your understanding and trust in us.
We are committed to providing customers with high-quality products and excellent services, and always put customer satisfaction first. Your affirmation is the biggest encouragement for our unremitting efforts, and we will continue to work hard to provide you with a better shopping experience.
If you need our products or services in the future, please feel free to contact us. We look forward to continuing to serve you and bring you more surprises and satisfaction.
Thank you again for your support and recognition.
Sincerely,
lenovobatteryshop.co.uk Team
Battery works well and given my laptop…
Battery works well and given my laptop a new life after years of hard work. Fast delivery also
3 mai 2024
Avis spontané
Réponse de LenovoBatteryShop
Dear customers:
That's fantastic to hear! We're delighted that the battery is working well for you and has given your laptop a new lease on life. Providing fast delivery is important to us, so we're glad we could meet your expectations in that regard as well. If you ever need assistance in the future or have any questions, feel free to reach out. We're here to help, and we appreciate your business!
Sincerely,
lenovobatteryshop.co.uk Team
Delivered on time and the battery works…
Delivered on time and the battery works with the expected capacity.
Even the screwdrivers are included !
9 mai 2024
Avis spontané
Réponse de LenovoBatteryShop
Thank you very much for your support and recognition of us. We are very happy to hear that you are satisfied with our products and services, and thank you for your understanding and trust in us.
We are committed to providing customers with high-quality products and excellent services, and always put customer satisfaction first. Your affirmation is the biggest encouragement for our unremitting efforts, and we will continue to work hard to provide you with a better shopping experience.
If you need our products or services in the future, please feel free to contact us. We look forward to continuing to serve you and bring you more surprises and satisfaction.
Thank you again for your support and recognition.
Sincerely,
lenovobatteryshop.co.uk Team
Réponse de LenovoBatteryShop
Dear customer:
Hello! I am so happy to receive your compliments on our batteries! Hearing you say "very good battery, worth buying" is simply the greatest recognition of our team's efforts.
We have been committed to providing high-quality batteries to ensure that every customer can use them with confidence and satisfaction. It really makes me happy to see you like our products so much.
Thank you again for your trust and choice. We hope our batteries can bring you a better experience. If you have any questions or need help, you can contact us at any time!
I wish you a happy life and look forward to working with you again!
Sincerely,
lenovobatteryshop.co.uk Team
Simple ordering and correct product
25 avril 2024
Avis spontané
Réponse de LenovoBatteryShop
Dear customers,
Thank you very much for your support and recognition of us. We are very happy to hear that you are satisfied with our products and services, and thank you for your understanding and trust in us.
We are committed to providing customers with high-quality products and excellent services, and always put customer satisfaction first. Your affirmation is the biggest encouragement for our unremitting efforts, and we will continue to work hard to provide you with a better shopping experience.
If you need our products or services in the future, please feel free to contact us. We look forward to continuing to serve you and bring you more surprises and satisfaction.
Thank you again for your support and recognition.
Sincerely,
lenovobatteryshop.co.uk Team
Received the battery promptly
Received the battery promptly. The screw drivers included were helpful. It is a very good battery: the original was 3980 mAh, the purchased battery is 3880 mAh, which is practically the same. Never used this company before, and will definitely return here if I need other batteries.
10 avril 2024
Avis spontané
Réponse de LenovoBatteryShop
Dear customer,
Thank you for sharing your positive experience! We are happy to hear that you are satisfied with our service and products. Your feedback is very important to us, it is the motivation for us to work hard, and customer satisfaction is our eternal goal.
We're happy that our service gets your computer running again, which is one of our goals. If you need any help in the future or have any questions, please feel free to contact us and we will be happy to serve you.
Thank you again for choosing us and wish you all the best!
Sincerely,
lenovobatteryshop.co.uk Team
Poor quality battery
The first laptop battery supplied was DOA. This was promptly and efficiently replaced, but the replacement battery's capacity reduced from 100% to 80% over the first week of use, and stayed at 80%. The laptop and power supply are not at fault. I'm disappointed with the quality of the batteries you supply.
7 mars 2024
Avis spontané
Réponse de LenovoBatteryShop
Dear customers,
Thank you very much for sharing your experience. We are very sorry for the problems you encountered, and we deeply understand the inconvenience this has caused to your experience.
Our customer service team has contacted you via email and will handle this as soon as possible. We are committed to providing high quality products and services, but clearly an oversight occurred in this transaction. We will ensure you get a satisfactory solution and take steps to improve the quality of our products.
If you have any further questions or need further assistance, please feel free to contact us. Your satisfaction is our most important goal and we will be happy to serve you to ensure that your problem is solved.
Thanks again for your feedback and understanding.
Sincerely,
lenovobatteryshop.co.uk Team
Spot on…
The battery was exactly what was orderd, arrived on time and is working perfectly
6 février 2024
Avis spontané
Réponse de LenovoBatteryShop
Dear customers,
Thank you very much for your support and recognition of us. We are very happy to hear that you are satisfied with our products and services, and thank you for your understanding and trust in us.
We are committed to providing customers with high-quality products and excellent services, and always put customer satisfaction first. Your affirmation is the biggest encouragement for our unremitting efforts, and we will continue to work hard to provide you with a better shopping experience.
If you need our products or services in the future, please feel free to contact us. We look forward to continuing to serve you and bring you more surprises and satisfaction.
Thank you again for your support and recognition.
Sincerely,
lenovobatteryshop.co.uk Team
Réponse de LenovoBatteryShop
Dear customers,
Thank you very much for your support and recognition of us. We are very happy to hear that you are satisfied with our products and services, and thank you for your understanding and trust in us.
We are committed to providing customers with high-quality products and excellent services, and always put customer satisfaction first. Your affirmation is the biggest encouragement for our unremitting efforts, and we will continue to work hard to provide you with a better shopping experience.
If you need our products or services in the future, please feel free to contact us. We look forward to continuing to serve you and bring you more surprises and satisfaction.
Thank you again for your support and recognition.
Sincerely,
lenovobatteryshop.co.uk Team
Replacement battery foy Yoga
Bought replacement battery foy Yoga C930. Order process was simple and delivery was prompt. Battery seems to be working well (~ 2 months in).
10 février 2024
Avis spontané
Réponse de LenovoBatteryShop
Dear customers,
Thank you very much for your support and recognition of us. We are very happy to hear that you are satisfied with our products and services, and thank you for your understanding and trust in us.
We are committed to providing customers with high-quality products and excellent services, and always put customer satisfaction first. Your affirmation is the biggest encouragement for our unremitting efforts, and we will continue to work hard to provide you with a better shopping experience.
If you need our products or services in the future, please feel free to contact us. We look forward to continuing to serve you and bring you more surprises and satisfaction.
Thank you again for your support and recognition.
Sincerely,
lenovobatteryshop.co.uk Team
Received battery ok
Received battery ok, highest % charge was around 55% now down to about 39/40% only been using it for about a month very disappointed will probably have to replace in the near future. John.
26 mars 2024
Avis spontané
Réponse de LenovoBatteryShop
Dear Customer,
Thank you for purchasing on our website.
Your satisfaction is of great significance to our business.
It happens sometimes that some unavoidable factors affect the performance of the battery, we sincerely apologize for this.
Our customer service contacted you via email to solve the problem, pls kindly have a look.
Our battery comes with a one-year warranty.
If there is any problem, please feel free to contact us.
Best regards
lenovobatteryshop.co.uk Team
Excellent customer service
Excellent customer service, especially as l had inadvertently ordered a second battery. Email received within minutes asking to clarify order. Refund received promptly.
Battery received in excellent packaging and charging correctly.
I would highly recommend this company and its employees for exceptional attention to detail.
10/10.
18 mars 2024
Avis spontané
Réponse de LenovoBatteryShop
Dear customers,
Thank you very much for your support and recognition of us. We are very happy to hear that you are satisfied with our products and services, and thank you for your understanding and trust in us.
We are committed to providing customers with high-quality products and excellent services, and always put customer satisfaction first. Your affirmation is the biggest encouragement for our unremitting efforts, and we will continue to work hard to provide you with a better shopping experience.
If you need our products or services in the future, please feel free to contact us. We look forward to continuing to serve you and bring you more surprises and satisfaction.
Thank you again for your support and recognition.
Sincerely,
lenovobatteryshop.co.uk Team
Price is low, value high, delivery prompt, website presentation is clear and professional and customer service/communication is also clear and professional
The battery was securely packaged in an anti-static bag wrapped with bubble wrap and placed in a small box with foam. I received 2 free screw drivers with my order to aid in installation and while this is very good I would recommend that they modify their website as such to give users the choice as to whether they want these tools to be included in their order or not for the purpose of facilitating a more climate friendly solution as I already have tools for installing batteries.
The battery's performance is fine; using HWMonitor, a multimeter and a stopwatch I can see that the capacity and voltage is as advertised and that the cells are stable. Based on my experience with the official Lenovo batteries this is just as good and in a blind test I would not be able to tell the difference between either one.
Overall well done, I have no complaints and will gladly come back again in the future if needed - 10/10.
25 février 2024
Avis spontané
Réponse de LenovoBatteryShop
Dear Customer,
Thank you for your detailed feedback! We're delighted to hear that you appreciated the secure packaging and the inclusion of free screwdrivers to aid in installation. We also appreciate your suggestion regarding providing users with the option to choose whether they want additional tools included with their order, and we will take this into consideration for future improvements.
It's great to know that the battery's performance meets your expectations and that you find it comparable to official Lenovo batteries. We strive to provide high-quality products and excellent service to our customers, and we're glad to hear that we met your needs.
If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
lenovobatteryshop.co.uk Team
Prompt Customer Service
Whether it was my mistake or the company's I don't know, but the wrong battery arrived. I contacted customer service and the response was excellent. They advised me on the one I needed and it arrived within a few days. One happy customer!
16 février 2024
Avis spontané
Réponse de LenovoBatteryShop
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
lenovobatteryshop Team
Huge mistake buying from Lenovo Battery Shop
I purchased a replacement battery for my Lenovo laptop. Having watch a couple of YouTube videos and taking the proper static precautions, I swopped the old battery with the new really easily. That's when my problems started, I connected the power cord and switched the computer on, it rebooted OK but before I had a chance to put in my password it switched itself off. I tried a second time and the screen told me that Windows had not opened properly and switched off again. I decided that perhaps the battery needed charging so I left it till this morning and charged the battery for 4 hours. Switched it on, same on /off scenario. So I left the battery to charge all day and have tried again this evening to start the computer, same thing, started up and then immediately switched off. What I am particularly unhappy about is I tried to reach Lenovo Battery Shop or should I say AolsteCell by live chat and email during the day but but got no response to my question as to what might have gone wrong. This evening I decided I must have a dud battery as it would not take any charge so I tried to remove the battery. Unlike the OEM battery connection which unconnected and slid away from its connection port with nominal pressure, the Lenovo Battery Shop battery would not budge repeating the original successful process. Gradually I increased the pressure to remove the battery connection then suddenly the plastic connection block split causing some of the multiple battery wires inside the block to break away, what a disaster! I eventual manage to ease this connection block away to remove the battery, but unfortunately in breaking whilst being removed it has left bits of plastic inside the metal battery receiving block soldered to the PCB board and I am unable to remove them which means they are preventing me sliding the old battery connection block back in and in doing so reconnecting my old battery. What a complete nightmare, which is now probably going to cost me considerably more than the cost of the new battery to get my computer repaired. I am seriously fed up and wish I had never bought this dud battery from Lenovo Battery Shop. Lesson learnt never buy from a company who do not have a UK landline which they answer to offer technical support.
21 février 2024
Avis spontané
Réponse de LenovoBatteryShop
Dear Customer,
Thank you for purchasing on our website.
It happens sometimes that some unavoidable factors affect the performance of the battery, we sincerely apologize for this.
We handled a refund for you after negotiation.
Our battery comes with a one-year warranty.
If there is any problem, please feel free to contact us.
Best regards
lenovobatteryshop Team
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