Levitex Avis 

68
TrustScore 4.5 sur 5

4,3

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Noté 1 sur 5 étoiles

I ordered a pillow and 2 pillow cases on 1 August that took until 11/8 to be dispatched. Courier Evri were useless and for internal reasons failed to deliver and then returned the goods back to Levite... Voir plus

Noté 5 sur 5 étoiles

Having had surgery for neck and throat cancer I struggled for 6 years to get a comfortable night sleeping. Having tried various combinations I contacted the Swallows Charity who pointed me to Levit... Voir plus

Noté 5 sur 5 étoiles

My wife has been snowing terribly for over a year. She never had a restful night and felt exhausted all day, and I slept badly with ear plugs. We bought the Levitex pillow based on a newspaper reco... Voir plus

Noté 5 sur 5 étoiles

I'm not one to give reviews, and I'm definitely not a sucker for scams. I have waited about 6 months to buy this pillow, and to be honest, I'm annoyed with myself for waiting. Ordered Wednesday, arriv... Voir plus


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4,3

Excellent

TrustScore 4.5 sur 5

68 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 50 % de ses avis négatifs

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4,3

Tous les avis

(68)

24 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I do believe Levitex is a real gamechanger

I do believe Levitex is a real gamechanger, having created a pillow which supports the best sleep posture ever! Its a great product and has provided me with the opportunity of a good night's sleep and improved posture. Thank you!

19 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

The pillow is a gamechanger

I have been sleeping on my Levitex pillow for the past year now and can confidently say it has improved the quality of my sleep and also reduced the pain in my neck significantly. I no longer wake up in pain so it is a win for me!

17 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Absolutely top level customer care

Absolutely top level customer care. They do everything they can to ensure you are happy with your choice and are very understanding on returns.
Still unsure if the pillow is the most comfortable around, needs getting used to but very sure it is the right orthopaedic choice to address neck issues

13 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Magic Pillow....hmm can it be...yes it can..no more snoring.

I never use to be snorer but somehow out of the blue, it happened. My wife informed me of the new "me", and as all men do, we deny, deny, deny and ask for proof. Most people find it uncomfortable hearing their own voice, wait till you hear yourself snore. As they say, "happy wife, happy life". So onto google and came across loads of stuff including a magic pillow from Levitex. Bought in complete desperation without any belief that it will actually work, well it did. 2 weeks in now and I once again have a happy wife, happy life.

11 septembre 2024
Avis spontané
Noté 2 sur 5 étoiles

Not for everyone

Bought primarily based on reviews that said it can help reduce snoring. Found the pillow uncomfortable at first and it was changed for another size. Thought I'd really stick with it, give it a fair try but I've got constant neck and head aches as it's like sleeping on a rock. As for the reviews that mentioned reduced snoring, it does nothing of the sort. Unfortunately it's too late to return so in the back of the cupboard it goes. Very disappointed.

9 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

A game and life changer!

I tried the mattress tropper first and when Black Friday came around I couldn't resist the mattress. I have never been happier!! The topper is already wonderful, but the mattress is just the icing on the cake. It's the perfect firmness (medium) and has that supportive bounce that you want to support your spine (and all your other limbs). I've had the mattress now for more than half a year and it still feels as supportive as it did on the first day. My back and neck pain are gone and I finally am able to sleep through the nights without issues. I can only recommend the product to everyone, with and without any back/neck pain. On top of the excellent product, the customer service is also top notch. Since I'm in Germany, I imagined the UK-EU thing would make it a long wait, but no - the mattress arrived super quickly and with updates so I knew exactly when it would be at my address. The whole shipping minutiae are superb. All in all, I can't recommend the Levitex mattress (as well as their topper and their pillow) enough and that extends to the whole team. Just an A+ experience all around.

30 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

This mattress has exacerbated my lower…

This mattress has exacerbated my lower back pain, infact I wake up more cramped up in the morning then I did on my cheap IKEA mattress. If an individual has no chronic back issues then mattress is probably fine but it certainly shouldn't be targeted for people with back issues.

12 mai 2024
Avis spontané
Logo de Levitex

Réponse de Levitex

Hi Dod, thank you for taking the time to leave a review and I'm really sorry to hear you're not having a great experience! We spotted this review and made a Trustpilot account to be able to respond to you as we'd love to see if we can help. Please do reach out at hello@levitex.co.uk and we'd love to have you on a complimentary sleep consultation.

Noté 5 sur 5 étoiles

Great product, Incredible Service!!

I used to work in the mattress industry and my husband does currently. I’ve probably tried every premium pillow on the market. I have had a spinal fusion in my neck and have never been able to find the right pillow. I’m only a night in but it feels really good!! I finally think I might have found THE ONE!

The most impressive part was the customer service. I got an email before it arrived, which I assumed was automated, from the CEO, asking if I liked it. I emailed back (thinking it would go no where) saying “it hasn’t arrived yet :(“

I had an email back from him cc’ing in customer service to give me an update and they provided a small partial refund as a courtesy. I was beyond shocked, and it arrived two days later. Talk about keeping customers satisfied.

100% give them a go.

My only negative is that I presume I am on the cusp re sizing and was recommended a large (via TikTok live). I am thinking I might need a medium. A few more nights and I’ll know for sure. So if you’re not certain, I would reach out to the service team first.

1 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Worth it!

Bought this pillow due to its raving reviews online. My snore has been getting quite bad recently till I can be awoken from it. Tried out this pillow and omg I slept through the night without waking in the middle of the night. Definitely recommend!

12 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Customer care is beyond ....

After spending so much on pillows, I may have found the one. I have tried down feather, bamboo, memory foam etc. Then I bought the Levitex pillow. I love the firmness of this pillow but for me what really stood out is the customer care. I ordered a medium pillow going by the guide. I found this a bit high. I wrote back and immediately received a reply. A replacement was sent to me. They said that I could keep the other one until I knew which one was the right one. After a week I decided on the small and advised them. I received a return label and had it sent back. Each step, being notified. Not many companies would be that trusting. I wish the Levitex team everything of the best.

1 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Worth the investment 100%

I’ve been using the pillow for just over three weeks now and it’s been a game changer for me. It was the first time I’ve invested into a pillow and it’s made a huge difference. Quality of sleep has drastically improved and neck pain has reduced significantly. I’d recommend it to anyone, like myself at the start you may question the price but considering you spend 8 hours a day asleep then it’s worth investing in, I know I’ve still got roughly another 20 days left on my return policy but it’s not even entered my head once to return it.

5 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend Levitex for anyone who…

Highly recommend Levitex for anyone who struggles to sleep and/or suffers with neck pain. Their Sleep Posture Pillow is unbelievably comfortable, and has already made a difference in the few nights that I have used it. Ordered and received within 2 days which was excellent also.

30 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Without a doubt the best pillow I’ve…

Without a doubt the best pillow I’ve ever had. For years I’ve had the panda memory foam pillow and after a few months, I start getting aches and pains ever it looses its firmness. After one night on the levitex pillow I knew I’d be using one for life! No more aches and pains, get to sleep quicker! I was skeptical when it first arrived as it wasn’t bouncy like memory foam ones I’ve been used to but now I’m so glad as it gives me the support I actually needed without compromising on comfort. 5 stars would totally recommend!
P.s I don’t normally give good reviews - so shows how happy I am with the product!

30 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Loud persistent snoring reduced to the occasional cat-like purring sound

My wife has been snowing terribly for over a year. She never had a restful night and felt exhausted all day, and I slept badly with ear plugs.
We bought the Levitex pillow based on a newspaper recommendation.
From the first day on, my wife slept soundly, her occasional snoring reduced to a mild cat-pur sound. She feels refreshed during the day and my nights have also improved considerably.
I cannot recommend this pillow strongly enough.

20 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

unfortunately the pillow was not…

unfortunately the pillow was not suitable but I am writing a review as the customer service was first class by Olivia and even although im being refunded it says to me that this company are excellent to deal with

2 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great pillow, excellent customer service.

I tried the levitex large pillow, it was perfect for me and sorted my neck pain within days. Unfortunately I have allergies to certain foams and these kicked in. Levitex responded immediately to my request for return, supplied a return label and issued a full refund. The pillow is really good, and the customer service cannot be faulted.

26 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Absolutely outstanding all round

I hadn’t been sleeping properly since ordering a new bed from Dreams.
I came across James on tiktok and immediately admired his passion and also how he took the positive feedback of his products to heart.
Initially I ordered just the pillow. Due to my previous bad posture I was waking with a sore neck each morning. As it improved, I realised the mattress may also be a factor so ordered a levitex mattress too. It felt so firm at first but again, after a little time I got used to it and will NEVER go back to anything less now. It’s so comfortable and so supportive. Memory foam is nothing more than a false economy in my opinion.
Come into James tiktok lives and experience his passion for yourselves. He also guides people on what size pillow they need along with helping you improve your posture for better sleep and posture.
Levitex already has lots of big names behind them such as Olympians, football players and other professionals.
The after sales support is so so fantastic too. Aside from the 30 night trial, James’ team are the most helpful bunch I have ever dealt with. Thank you for a great experience 👍

1 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Where have you been all my life?!

I was worried about spending so much money on a pillow however 3 months in and I’m so glad I did. I always woke with stiff shoulders, lots of pain in my shoulders and my clavicle. I’d wake often and changed pillows many times to try and help. The Levitex pillow really is a miracle worker. I’m a side sleeper and 5ft 1 so I bought the small pillow. It didn’t take long for me to see that I was in less pain. The pillow gave me the right support instead off the too much support that I was paining my body with. It’s so nice to not wake up with such stiff pain- thank you so much! Go on their TikTok videos for more information and often discounts. The pillow isn’t very comfy when sleeping on my back but as a side sleeper this has been a life saver. I’d try the mattress but I just don’t have the money but if you do I’m confident in this company. Thank you Levitex!

25 mai 2023
Avis spontané

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