Encontrei exatamente os livros que procurava. A consulta na página online é fácil e rápida. Ambos os artigos que encomendei chegaram muito bem embalados e muito bem protegidos. De acordo com esta ex... Voir plus
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Lisez les avis des autres
I was very impressed with the wide selection of books I was looking for. One of the best features was the shipping fee. Unfortunately, thanks to temu and other similar sites the shipping fees have bec... Voir plus
The amount of time initially communicated about the delivery of my purchase was already quite long (over two weeks) and it arrived even later than that. Unfortunately it's unlikely I'll order from the... Voir plus
Fiquei surpreendido pela positiva maioritariamente pelos preços mais baixos (mesmo pagando a uma transportadora acaba por ficar mais em conta do que muitas livrarias online); o facto de que usam empre... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Librairie
- aussi dans
- Librairie de bandes dessinées
- Librairie de livres rares
- Librairie médicale
- Librairie pour enfants
- Librairie spécialisée en droit
Écrit par l'entreprise
Com uma seleção de mais de 21 milhões de títulos de livros em mais de 150 línguas, a Libristo é a maior livraria em linha de livros em língua estrangeira da Europa. Nas nossas livrarias pode encontrar livros em inglês, alemão, francês, espanhol, russo ou italiano. Mas prefere ler em polaco, húngaro, croata, checo, eslovaco, ucraniano ou talvez chinês ou coreano? Não há problema, nós temos tudo. Somos uma equipa de jovens que está constantemente à procura de novos títulos para alargar a nossa seleção de livros em vários géneros e línguas. E todos os dias enviamos milhares de encomendas para os nossos clientes em toda a Europa. A nossa visão é proporcionar um acesso fácil a qualquer livro, em qualquer língua, a qualquer cliente na Europa, a partir do conforto da sua própria casa. Além disso, recompensamos os nossos clientes por cada compra - junte-se ao nosso clube de fidelidade Libroamanto e troque os seus pontos por entregas gratuitas ou presentes temáticos de livros. Com o Libristo, os nossos clientes são informados e divertidos para além das suas fronteiras físicas actuais, estando sempre uma página à frente. Com Libristo pode “ser quem quer que seja”.
Coordonnées de contact
Lisboa, Portugal
- info@libristo.pt
- libristo.pt
4,4
Excellent
338 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 52 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Item came as expected. Bit long wait
The delivery took a bit long and I wasn't aware of the shipment progress. But it came out just fine and as described
7 mai 2026
Avis spontané
Réponse de Libristo Portugal
Thank you for your feedback. We apologize for the longer delivery time and the lack of information about the shipment’s progress. However, we’re glad that everything arrived safely in the end and that the items met your expectations.
great service
15 juin 2026
Avis spontané
Réponse de Libristo Portugal
Thank you for your kind words. We are very pleased that you were satisfied with our services. We look forward to your next order.
Recomendo
Recomendo.
Rápido no envio e muito bem falado.
Vou voltar sem dúvida.
31 mai 2026
Avis spontané
Réponse de Libristo Portugal
Agradecemos-lhe pela excelente avaliação e pela recomendação. Ficamos muito satisfeitos por ter ficado satisfeito com a rapidez da entrega e com a nossa comunicação. Esperamos ansiosamente pela sua próxima visita.
Encomendei 1 livro e o foi tudo maravilhoso
Encomendei 1 livro e o foi tudo espectacular, correu tudo bem e entregaram dentro do prazo esperado. Entretanto encomendei mais livros porque os preços são espetaculares, o atendimento ao cliente com qualquer dúvida é rápido e muito atencioso. Estão de parabéns.
5 juin 2026
Avis spontané
Réponse de Libristo Portugal
Agradecemos a sua excelente avaliação. Ficamos contentes por saber que a sua primeira encomenda decorreu sem problemas, que a encomenda chegou dentro do prazo previsto e que ficou satisfeito com os preços, bem como com a comunicação rápida e atenciosa do nosso serviço de apoio ao cliente. Valorizamos muito os seus elogios e aguardamos com expectativa as suas próximas encomendas.
Muito profissionais e a encomenda…
Muito profissionais e a encomenda chegou dentro dos dias agendados.
9 juin 2026
Avis spontané
Réponse de Libristo Portugal
Agradecemos a sua avaliação. Ficamos contentes por ter ficado satisfeito com a nossa abordagem profissional e por a encomenda ter chegado dentro do prazo acordado. Agradecemos a sua confiança e aguardamos com expectativa a sua próxima encomenda.
Super impecáveis
Super impecáveis. O livro demorou a chegar porque não havia em stock, mas recebi sempre vários emails sobre o estado da encomenda. Os preços também eram melhores que lojas semelhantes.
11 juin 2026
Avis spontané
Réponse de Libristo Portugal
Agradecemos a sua simpática avaliação. Ficamos contentes por ter ficado satisfeito com os preços e com as informações regulares sobre o estado da encomenda. Lamentamos o pequeno atraso devido à disponibilidade do livro, mas ficamos felizes por tudo ter corrido bem no final. Agradecemos a sua confiança e aguardamos com expectativa a sua próxima encomenda.
Livros
Foi mais demorado do que antecipei, mas veio tudo em perfeito estado, e o apoio ao cliente foi impecavel.
1 juin 2026
Avis spontané
Réponse de Libristo Portugal
Agradecemos a sua avaliação. Lamentamos que a entrega tenha demorado mais do que o esperado, mas ficamos contentes por saber que tudo chegou em perfeitas condições e que ficou satisfeito com o nosso apoio ao cliente. Agradecemos a sua paciência e aguardamos com expectativa a sua próxima encomenda.
Great prices and great delivery system.
Great prices and great delivery system.
21 mai 2026
Avis spontané
Réponse de Libristo Portugal
Thank you for your kind review. We’re glad you were satisfied with both our prices and our delivery system. We appreciate your support and look forward to your next order.
Waiting time
Libristo is very good to find books that you can't easily find somewhere else. I was excited to make a purchase because I saw the waiting time was quick, although it took nearly one or two months for me to receive my delivery. The thing is I paid more for that delivery than what I'd pay in other websites. But overall it's not bad, and none of my books were damaged.
30 mai 2026
Avis spontané
Réponse de Libristo Portugal
Thank you for your review. We’re glad you found books here that are hard to find elsewhere, and that they arrived safely and undamaged. However, we’re sorry that delivery took significantly longer than you expected, especially since you paid a higher shipping fee. We understand that this may have been disappointing, and we thank you for your patience and fair review.
The prices are amazing and the delivery…
The prices are amazing and the delivery service was also incredible; the books were delivered in great condition. The only thing is that the books took awhile to be delivered. Besides that, everything was great.
25 mai 2026
Avis spontané
Réponse de Libristo Portugal
Thank you for your kind review. We’re glad you were satisfied with the prices, delivery, and condition of the books. We’re sorry that delivery took a little longer than we would have liked. Thank you for your understanding, and we look forward to your next order.
Came very well packed
Came very well packed. Only arrived at the end of given schedule.
27 mai 2026
Avis spontané
Réponse de Libristo Portugal
Thank you for your review. We’re glad the package arrived safely and that you were satisfied with the packaging. We’re sorry that the delivery didn’t arrive until the very end of the estimated delivery window. We hope that next time the delivery will be faster and your overall experience even better.
Réponse de Libristo Portugal
Gracias por su reseña.
Nos alegra que haya tenido una buena experiencia con su compra. Lamentamos que la entrega haya tardado un poco más de lo que esperaba y le agradecemos su paciencia. Haremos todo lo posible para que la próxima vez todo le llegue lo antes posible.
Réponse de Libristo Portugal
Thank you for your kind review.
We're glad you had a great shopping experience. We look forward to seeing you again.
Réponse de Libristo Portugal
Agradecemos-lhe pela sua excelente avaliação.
Ficamos muito satisfeitos por saber que ficou totalmente satisfeito com a sua compra e por avaliar os nossos serviços de forma tão positiva. Esperamos ansiosamente pela sua próxima compra.
Amazing store
I have already made some orders over the past 2 years. The prices are literally unbeatable and the offer that they have is gigantic. Thumbs up for that.
I just don't give a total of 5 stars because there's not a lot they can do when the order is shipped and the tracking can be sometimes dubious or misleading. However I must say that I never had a problem with the delivery and the goods.
A piece of advice that I give is that they should ship the books with just a little bit more protection with the normal packaging!
1 mai 2026
Avis spontané
Réponse de Libristo Portugal
Thank you for your continued trust and for your kind review.
We truly appreciate that you keep coming back to us and that you value our prices and wide selection. We’re glad you haven’t had any issues with delivery or the products so far.
However, we understand your comments regarding shipment tracking and the protection of books during packaging. Once a shipment is handed over to the carrier, tracking depends partly on their system; nevertheless, we always strive to assist customers whenever there is any uncertainty regarding a shipment. We will certainly take your feedback regarding sturdier packaging into consideration.
Thank you for the recommendation and the thumbs-up.
First order everthing went ok arrived…
First order everthing went ok arrived before estimated date, well packed good price, will buy again!
8 mai 2026
Avis spontané
Réponse de Libristo Portugal
Thank you for your wonderful review.
We are very pleased that your first order went smoothly, that the items arrived earlier than expected, and that they were well-packaged. We are also glad that you were satisfied with the price.
We look forward to your next purchase.
Bought 2 books
Bought 2 books. Took more than 3 weeks to arrive. Too much time.
19 mai 2026
Avis spontané
Réponse de Libristo Portugal
Thank you for your review.
We’re sorry that the delivery of your order took longer than you expected. For some books, the lead time may be longer, especially if they are ordered through a supplier. However, we understand that more than 3 weeks is a long time, and we apologize for the wait.
Thank you for your feedback; we will strive to provide more accurate information regarding availability and delivery times.
When I needed help
When I needed help, the customer support team responded immediately and was very helpful. The book was extremely well packaged and arrived in perfect condition. The only downside was that it took quite a long time to be dispatched. Overall, I had a good experience.
16 avril 2026
Avis spontané
Réponse de Libristo Portugal
Thank you for your kind review.
We’re glad our customer support team responded quickly and was able to assist you with your inquiry. We’re also pleased that the book arrived well-packaged and in perfect condition.
At the same time, we apologize for the longer shipping time. For some titles, delivery from suppliers can take longer, but we understand that waiting isn’t pleasant. Thank you for your patience and for your feedback.
The good, the bad and the surprise
The good: the reasonable prices. The variety/availability of books that I might not find elsewhere. Great wrapping/packaging.
The bad: the books I ordered took a while to get to me. I kinda expected to wait, many of them had a good wait time for them to get to Libristo, let alone me. However, most of them also took more time then expected to. I don't mind waiting, but I would prefer to have a more accurate wait time on the website.
The surprise: good communication with me about which books had arrived/were delayed.
30 avril 2026
Avis spontané
Réponse de Libristo Portugal
Thank you for your detailed and honest review.
We truly appreciate that you value our prices, our wide selection of books, and our packaging. However, we’re sorry that the delivery of some titles took longer than you expected. For books available through suppliers, the wait time can be longer, and unfortunately, delays can sometimes occur due to issues within the supply chain.
We take your suggestion regarding more precise delivery time information seriously and will strive to ensure that the information on our website is as accurate as possible. We are glad that our communication regarding availability and delays was helpful to you.
Thank you for your patience and trust.
One of my books had a bent tip
One of my books had a bent tip, cover one. The service in general was great.
11 mai 2026
Avis spontané
Réponse de Libristo Portugal
Thank you for your review.
We’re sorry that one of the books arrived with a bent corner on the cover. We apologize for this inconvenience. However, we’re glad you were generally satisfied with our service, and we appreciate your feedback. We’ll do our best to ensure everything goes smoothly next time.
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