Lucas was very helpful in getting a better quote for myself and my partner than what I had previously taken out elsewhere. He helped us to understand the benefits of the different products and feel li... Voir plus
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Lisez les avis des autres
I wouldn't normally think that I needed a broker, but I'm glad I used lifesearch. They understand which life companies are likely to take a positive view on medical conditions so avoiding a lot... Voir plus
Charles Parker Smith was really helpful when we contacted him regarding life insurance, he explained things really well and although the call was long, it didnt feel like it. Thank you again.i
Ethan listened to what I wanted, made suggestions and tailored the insurances to my needs. He didn’t seem to mind when I rang back to change one or two things. Thank you for helping me get the right i... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Since 1998, LifeSearch have protected over 1.9m lives, making us the UK’s leading life insurance broker. We work with insurers big and small to make sure we can help find the best protection for your needs. You simply tell us what’s going on and we’ll do the hard work for you. Our award-winning service is based on one simple thing: putting you first. Our loyalty is to you, not to the insurers. There’s no hard sell and no hidden fees. With your policy in place, we're here when you need us. LifeSearch was the first independent adviser to run a fee-free, full-time claims desk. We're proud of that. And we're proud we can still offer care and support to customers when they need it. So whether you want to get a quote, check a policy detail, change your cover, make a claim, or simply ask a question – give us a call and let us do what we do best.
Coordonnées de contact
London, Leeds, Milton Keynes, Royaume-Uni
- 0800 316 3166
- info@lifesearch.co.uk
- lifesearch.com
4,8
Excellent
24 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Great experience
Charlie was friendly and patient, explaining everything in detail. Thanks!
16 avril 2026
Avis spontané
Finnley was extremely helpful and gave us the best solution for our circumstances
Finnley was extremely helpful, polite, patient and friendly throughout. He was very informed and gave us lots of options and explained different scenarios to help us find the most suitable option for myself and my husband!
Would recommend the services for doing all the leg work for you and just purely knowing all the answers and if you get Finnley then even better!
17 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Poor and Unreliable.
Poor communication from their respresentative. Didn't call when they said they would and eventually completely ignored my attempts to contact them. Pretty useless. Waste of time.
18 mars 2026
Avis spontané
Réponse de LifeSearch
Hi Jack,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand how frustrating poor communication can be, and we regret that this didn’t meet your expectations. At LifeSearch, we place a strong focus on clear and timely communication, and the experience you’ve described is not what our customers would typically experience or expect from us.
If you would like us to look at this please email us at customercare@lifesearch.co.uk, and we will be able to locate your file to investigate this further.
Many thanks,
Kimberly – Customer Care Team
I can't praise this service enough
I can't praise this service enough. I was initially skeptical, as I was just looking at different life insurance options - already having life insurance but looking for a cheaper alternative.
Having avoided a few calls, I answered to Wesley who provided me with a 5 star service, and resulted in a cheaper policy!
16 avril 2026
Spoke with Ryan in review team
Spoke with Ryan in review team, very helpful, informative and polite.
16 avril 2026
Steven was really nice to talk to and…
Steven was really nice to talk to and very helpful. Explained everything and made it a very easy process.
16 avril 2026
LifeSearch proposed a switch in my life insurance provider
LifeSearch proposed a switch in my life insurance provider with much better terms, switching me to Aviva. Lewis was (as previously experienced), very good with detail and communication, and sorted everything out. Excellent service from LifeSearch.
7 avril 2026
for helpful and knowledgable service…
for helpful and knowledgable service from Matthew who was friendly and gave me a great quote
16 avril 2026
Life Insurance Quotes - Jason
Jason was extremely helpful and keen with exploring options for life insurance cover in view of my own personal circumstances. He is a credit to his team and the company.
15 avril 2026
Avis spontané
Kebir
Kebir, was very professional he took time to explain everything and in some areas explained what the question was for, So I was more than happy to purchase my life insurance through him.
16 avril 2026
Rebecca was brilliant in dealing with…
Rebecca was brilliant in dealing with my Life Insurance, very polite and loved talking to her.
16 avril 2026
Avis spontané
Brilliant experience
Brilliant experience. Ethan was great. He is highly knowledgeable and guided me through the whole process with ease. I strongly recommend LifeSearch
16 avril 2026
Duncan provided an excellent service…
Duncan provided an excellent service throughout my life insurance setup. He kept in regular contact and made sure I was fully updated at every stage through both phone calls and emails. Very professional, reliable, and easy to deal with. Highly recommended.
16 avril 2026
Very professional and friendly.
16 avril 2026
Very helpful and patient Rob checked…
Very helpful and patient Rob checked things out for me and make the process so easy to go over.
Highly recommend
16 avril 2026
The company did well but there was a…
The company did well but there was a delay from the underwriters which wasn't the best as it took several weeks to resolve.
16 avril 2026
Réponse de LifeSearch
Hi Maggie,
Thank you very much for taking the time to leave your feedback.
We’re pleased to hear that you felt our team did well and appreciate you sharing your experience.
We’re sorry to hear about the delay you experienced. The underwriting stage is managed by the insurer, as they are responsible for assessing the application and requesting any additional information they may need. This can sometimes take longer than expected, and we understand how frustrating that can be.
Please be assured that we always do our best to liaise with insurers and keep customers updated throughout the process.
Thank you again for your comments.
Caroline - Customer Care Team
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