Lilysflorist Avis 

242
•
TrustScore 3 sur 5

2,9

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Lisez les avis des autres

Noté 2 sur 5 étoiles

I had been assured of same day delivery and this did not happen. I had to ring the next day to see what the situation was and was told the flowers were not sent. No reason why the courier did not deli... Voir plus

Noté 5 sur 5 étoiles

An unforgettable experience today ordering flowers, from Lily's Florist. The service was fast, professional and very polite, courteous. Leanne who took my order is one of the nicest people I've ever... Voir plus

Noté 2 sur 5 étoiles

We ordered flowers to be delivered to hospital for our elderly I'll family member. Upon delivery day we had some details wrong and rather than call the number supplied the courier didn't try and the f... Voir plus

Noté 2 sur 5 étoiles

I ordered a Rose, Gerbera & Lilies Bunch $80 and paid extra $31.00 for a Premium bunch size. But received a standard size. My mother-in-law (recipient) rang the florist, and they said that... Voir plus

À propos de l'entreprise


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

242 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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2,9

Tous les avis

(242)

186 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

I ordered online a beautiful bouquet of…

I ordered online a beautiful bouquet of white flowers and paid extra for a larger bunch - what arrived at my son's was a small bouquet of colourful flowers (hardly any in the bouquet at all) - nothing like my order which cost over $100!

24 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Really disappointing

Ordered my flowers Friday to be delivered to my daughter Saturday, they didn’t arrive, no way to contact them on a weekend. Spoke to them Monday requested delivery for that day. Guaranteed delivery, didn’t happen. Called again requesting a refund. No explanation offered. Really disappointing

20 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Do not trust this business

Do not trust this business. Pictures of bunches not honest and charges not as per website. Have taken my payment want more money. Cannot contact them no answer. Has to be a scam.

20 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Late delivery

Order placed the day before my wifes birthday and I was expecting an early delivery the next day. The flowers did not arrive until 15:40 on the day of her birthday just prior to us going out to dinner. I phoned the 1300 number twice and was told that the operator was unable to contact the delivery driver for an update. This is not good service and I will not be using Lily's again.

13 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

The order was for flowers and chocolates

The order was for flowers and chocolates
The chocolates were not delivered
On the notification the company simply said that the order has changed to a refund of some $22. That was on an order of about $116
A simple sorry would have been sufficient or perhaps or and perhaps the delivery of the chocolates to the intended recipient
All in a mechanical and uncaring for a gift service

12 mars 2026
Avis spontané
Noté 2 sur 5 étoiles

I ordered the bright mixed bunch…

I ordered the bright mixed bunch online. Which looked beautiful. What was delivered was nowhere near bright and beautiful and nothing like the picture portraid. Price was ok but not for what was delivered., disappointed

10 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

First time customer

First time customer, amazing same day delivery service, ordered online 10am from Victoria,flowers arrived around 1pm at Ballina address,very easy ordering system, so pleased with overall outcome. Ray.

11 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Rachael in Brisbane was very helpful in…

Rachael in Brisbane was very helpful in ordering flowers for us that were going to Austins Ferry in Hobart Tasmania.
Many thanks
Update, my sister in law received a beautiful bunch of flowers yesterday.
She sent me a photo of them and they are exactly what I ordered.
I will definitely order with Lily Florist again, thankyou

11 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Thank you very much

Thank you very much. You went above and more for your service to help us and the flowers were so beautiful.We will certainly be recommending your business
Much appreciated the Simpson Family

9 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Great last minute service

Was messed around by another florist delivery service and had to make a last minute order. Rachael (I think that was her name) got it sorted and had it delivered within 2.5 hours.
Much appreciated guys!

24 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Lovely flowers.

You never know when you order flowers on line but I was more than happy with my experience. They were delivered to a funeral home and arrived on time and were beautiful. The recipient was very touched. They sent me a pic and the arrangement was even better than I had hoped for.

23 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Dissatisfied and disappointed

I don’t usually write reviews but I’m really disappointed in the quality of the flowers that were delivered to my auntie in hospital today. $86 should have been enough to make a half decent bouquet.

23 février 2026
Avis spontané

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