I had been assured of same day delivery and this did not happen. I had to ring the next day to see what the situation was and was told the flowers were not sent. No reason why the courier did not deli... Voir plus
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An unforgettable experience today ordering flowers, from Lily's Florist. The service was fast, professional and very polite, courteous. Leanne who took my order is one of the nicest people I've ever... Voir plus
We ordered flowers to be delivered to hospital for our elderly I'll family member. Upon delivery day we had some details wrong and rather than call the number supplied the courier didn't try and the f... Voir plus
I ordered a Rose, Gerbera & Lilies Bunch $80 and paid extra $31.00 for a Premium bunch size. But received a standard size. My mother-in-law (recipient) rang the florist, and they said that... Voir plus
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I ordered online a beautiful bouquet of…
I ordered online a beautiful bouquet of white flowers and paid extra for a larger bunch - what arrived at my son's was a small bouquet of colourful flowers (hardly any in the bouquet at all) - nothing like my order which cost over $100!
Very professional service on telephone…
Very professional service on telephone order & delivery for flowers was as arranged. Thank you
Really disappointing
Ordered my flowers Friday to be delivered to my daughter Saturday, they didn’t arrive, no way to contact them on a weekend. Spoke to them Monday requested delivery for that day. Guaranteed delivery, didn’t happen. Called again requesting a refund. No explanation offered. Really disappointing
Do not trust this business
Do not trust this business. Pictures of bunches not honest and charges not as per website. Have taken my payment want more money. Cannot contact them no answer. Has to be a scam.
"Same day delivery"
"Same day delivery". Doesn't mention anything about not Saturday.
Late delivery
Order placed the day before my wifes birthday and I was expecting an early delivery the next day. The flowers did not arrive until 15:40 on the day of her birthday just prior to us going out to dinner. I phoned the 1300 number twice and was told that the operator was unable to contact the delivery driver for an update. This is not good service and I will not be using Lily's again.
The order was for flowers and chocolates
The order was for flowers and chocolates
The chocolates were not delivered
On the notification the company simply said that the order has changed to a refund of some $22. That was on an order of about $116
A simple sorry would have been sufficient or perhaps or and perhaps the delivery of the chocolates to the intended recipient
All in a mechanical and uncaring for a gift service
Easy access to place my order
Easy access to place my order, delivered promptly to recipient who said flowers were beautiful.
I ordered the bright mixed bunch…
I ordered the bright mixed bunch online. Which looked beautiful. What was delivered was nowhere near bright and beautiful and nothing like the picture portraid. Price was ok but not for what was delivered., disappointed
First time customer
First time customer, amazing same day delivery service, ordered online 10am from Victoria,flowers arrived around 1pm at Ballina address,very easy ordering system, so pleased with overall outcome. Ray.
Rachael in Brisbane was very helpful in…
Rachael in Brisbane was very helpful in ordering flowers for us that were going to Austins Ferry in Hobart Tasmania.
Many thanks
Update, my sister in law received a beautiful bunch of flowers yesterday.
She sent me a photo of them and they are exactly what I ordered.
I will definitely order with Lily Florist again, thankyou
Thank you very much
Thank you very much. You went above and more for your service to help us and the flowers were so beautiful.We will certainly be recommending your business
Much appreciated the Simpson Family
I placed an order from Vancouver
I placed an order from Vancouver, BC, for the delivery to my daughter-in-law in Blackheath. Delivery was on time and the bouquet was beautiful. Well done!!
Angie's 70th birthday flowers
Angie loves her birthday flowers - they are really beautiful - thank you - Fiona.
Not happy with order
I ordered pastel colours got red
I ordered no lilies got lilies
Would I recommend them NO
Fantastic service and quick delivery.
Fantastic service and quick delivery.
Great last minute service
Was messed around by another florist delivery service and had to make a last minute order. Rachael (I think that was her name) got it sorted and had it delivered within 2.5 hours.
Much appreciated guys!
An absolute trouble free process with…
An absolute trouble free process with beautiful flowers delivered at recipients end- couldn’t be happier!
Lovely flowers.
You never know when you order flowers on line but I was more than happy with my experience. They were delivered to a funeral home and arrived on time and were beautiful. The recipient was very touched. They sent me a pic and the arrangement was even better than I had hoped for.
Dissatisfied and disappointed
I don’t usually write reviews but I’m really disappointed in the quality of the flowers that were delivered to my auntie in hospital today. $86 should have been enough to make a half decent bouquet.
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