Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

This company is exceptional. LinenMe has provided beautiful towels that have endured all kinds of treatment. Those ordered at least 8 years ago are beginning to get holes from extended use. I came b... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Linen me linen waffle towels are terrible, flimsy, skimpy, not worth the very high price. Bath sheet size barely adequate for a child. Website advises to wash to improve pitiful absorbency but then of... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I ordered a linen nightgown, upon receipt I noticed the material was very rough and stiff. I washed it and attempted to wear it. This nightgown was so uncomfortable and itchy there was no way I could... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Every year, from late spring on, I'm on the hunt for 100%-linen clothes, since both extra-fresh and not dramatically expensive. I've recently stumbled upon LinenMe on the Web, and this one has bee... Voir plus

À propos de l'entreprise

  1. Magasin de linge de maison
  2. Magasin de design et de décor intérieur

Informations provenant de diverses sources externes

Finest pure linen bedding, tablecloths, napkins, towels, curtains, upholstery fabrics and linen clothing from online linen supplier LinenMe, based in Surrey, UK


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

76 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Thank you for the opportunity to review…

Thank you for the opportunity to review your linens.
I hadn’t realised my order was coming directly from the manufacturer, however I was delighted! The shipping was prompt and communication kept me informed during the whole process. So important! I am so delighted with the softness of the balsam green rustico linen, that I can’t wait to sew it up into a cosy autumn dress! I love the weight of the black linen and also can’t wait to sew it up into a Merchant and Mills Shepherd skirt and Miller vest. A lovely surprise with my order was the gift of a linen bag. Thank you so much!
I am so delighted to have found your website and will definitely be ordering again!

1 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

very happy

the linen fabric that linenme uses is just so beautiful. Justina made me very happy with my purchase.

20 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Productos de muy buena calidad

Productos de muy buena calidad . He pedido varias prendas de ropa - camisas , vestidos- desde hace varios años y solo puedo decir que es ropa de gran calidad ,muy cómoda y favorecedora. 🙂.

28 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Beautiful linen tea towels!

Beautiful linen tea towels!! The fabric is excellent quality and the colours are gorgeous. The delivery was very fast and I really love them. If they hold up, will be buying more as so far very impressed!

14 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Very happy

Excellent customer service and high quality linen.
Thanks to Justina we got to order bedsheets made to measure for our duvets and pillows (which didn't fit in the standard sizing options). The delivery was relatively quick and our items were carefully packaged. The sheets came in a little drawsting bag and we got a linen totebag in our order as well.
Not a big fan of the plastic packaging around the sheets.

5 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Fabulous linen products

I have ordered many items from LinenMe from table linens to scarves and shawls. The items always arrive quickly and come packaged in a linen bag which is a lovely extra touch. The scarves are gorgeous - soft to the touch so comfortable to wear, a perfect length, and the colours are lovely. Customer service is friendly and excellent. I will continue to purchase from this company.

12 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

I purchased a linen set and linen sheet…

I purchased a linen set and linen sheet from this company in February 2022. After trying my best to make it work, I had to throw these away, such a massive waste. The material is nice to the touch, but a total lint magnet..the first time I washed I had to wash 3 more times before I gave up and realised this is just what it is. Never had that issue with any other fabric. All the buttons came off the doona cover within months of buying. The doona cover doesn’t hold shape, the blanket is always slipping around in there. The fitted sheet is way too big for a Queen size and also doesn’t hold shape. Overall they were decreasing the quality of my sleep. I replaced them with my old linens and my sleep quality has increased. I tried my best to make this linen work, but the material is awful. The craftsmanship is awful, and the reviews on their website are fake. One of the most regretful purchases I’ve ever made as it was exceedingly expensive for what it is. Don’t buy from this company.

20 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Worth the wait!

I love the Linen you sent me and the price is unbelievably good. The weight, structure and colour is lovely and the fact that you offer pre-washed absolutely fantastic!

I wish you all the luck in the world for your business. You’re offering a fantastic product!

6 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

I ordered a beautiful table cloth

I ordered a beautiful table cloth, napkins and dish towels from LinenMe. I read everything online so knew they were based in Lithuania and sending to me in Scotland was going to be via UPS and there would be no extra charges. The emails were great and the delivery from UPS was very quick. The whole turn around about 10 days. Better service than what I get in the UK! Beautifully packed in a lovely linen bag with draw string. We are delighted as our Christmas table will look lovely.

5 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Not just beautiful linens, but excellent customer service as a bonus!

Linenme carries beautiful products. I have ordered from them several times and have always been more than pleased. There was a shipping issue (not Linenme's fault) with my last order, and I was surprised and gratified that Linenme did everything they could to help, including following up several times. I didn't ask them to, and there wasn't really anything they could do from their end, but I appreciated the effort.
A+ customer service! And when the tablecloth and napkins arrived, they were EXACTLY the color on the website, which is often not the case with other linens I've ordered elsewhere. YAY.

10 novembre 2023
Avis spontané
Noté 3 sur 5 étoiles

DO NOT BE TAKEN IN BY THIS COMPANY

DO NOT BE TAKEN IN BY THIS COMPANY. They infer that they are UK based but in fact ship from Lithuania. I’ve just paid import taxes to the tune of £78 for duvet cover and pillow cases. NONE OF THIS MENTIONED ON THEIR WEBSITE!! Customer service number is always answer message saying not available. STAY WELL CLEAR.

Thanks for your request for email , This has been sent as requested on 3rd Nov . I note your customer service hours and did call within these times . No reply. Look forward to hearing from you by email .

UPDATE 11th NOV - After investigation LinenMe have now reimbursed me for the import duties paid to UPS .Apparently UPS should not have charged me. I still think the website should make it clear that goods are sent from Lithuania and Linen Me are not a UK based company . However , full credit for acting on my complaint and resolving this . Thanks I have now amended my star rating as a consequence.

31 octobre 2023
Avis spontané
Logo de LinenMe

Réponse de LinenMe

Hello P Kay, please could you send us an email at support@linenme.com? We'd love to understand the case better to provide the best solution. Thank you. Note, our customer service opening hours are indicated on our website - we are always happy to help.
Best regards,
LinenMe team

Noté 1 sur 5 étoiles

Poor practice

Very unhappy with the practice of this company. Essentially I ordered two linen towels which I then had to return.

Was told it would cost £8.99 to return to Lithuania. This was not flagged when ordering. I assumed that as the company was registered in the UK I would be returning the items to the UK, and was certainly not told that the cost for returning would be higher than the original delivery charge. This is just bad practice. Avoid.

29 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Thank you !!!

Liebes LinenMe-Team,

ich liebe Eure Leinenhandtücher, es gibt keine anderen mehr seit ich vor fünf Jahren das erste Set Wafer in eisblau bestellt habe, mit den kleinen Gesichtshandtüchern. Inzwischen habe ich alle auch in rosa und creme. Die Qualität ist einmalig. Sie trocknen sehr schnell und nehmen weniger Platz in Anspruch. Im Bad sehen sie im Stapel wunderschön und edel aus, natürlich und vor allem auch, wenn sie hängen.
Gerade habe ich noch zwei Sets als Hochzeitsgeschenk gekauft.
Ich bin total begeistert. Habe schon oft bestellt. Alles wurde schnell und liebevoll verpackt geliefert.

Ganz lieben Dank und herzliche Grüße, Marina

29 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

The Provençal linen is a lovely…

The Provençal linen is a lovely heavyweight linen perfect for the valance I plan to make to go along with the old rose linen duvet cover I made which I also got from Linenme . Great service and quick delivery , highly recommended.

19 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Avoid

Avoid! Proporting to be a UK company with a UK base but any returns have to be sent back to a lithuanian address via post (you incur postage costs and risk duties) or pay £8.99 for a UPS label. Very slow response to emails and looks like there's a slim chance (based on other reviews) that my £140+ order will be refunded if it does make it back

12 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Very positive experience

Every year, from late spring on, I'm on the hunt for 100%-linen clothes, since both extra-fresh and not dramatically expensive.
I've recently stumbled upon LinenMe on the Web, and this one has been my second order comprising a set of blouses and pants.
Must say I'm very well impressed with the service. The material is high-quality and perfectly shaped. The delivery (to Italy) reasonably quick and trouble-free.
I'm currently waiting for my third order, and eager to test household textiles as well.
Recommended.

8 juin 2023
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus