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Lisez les avis des autres

Noté 1 sur 5 étoiles

As it stands I haven’t received my order or any response to my email querying it. Delivery tracking says waiting for sender to despatch. Will update this review and rating when they give me reason to!... Voir plus

Noté 5 sur 5 étoiles

Because of an operation some years ago, I am prescribed loperamide capsules. My script came this month and they'd sent tablets instead, which go through my reduced intestines too fast to fully dissolv... Voir plus

Noté 5 sur 5 étoiles

I don't normally write reviews but after being put off by some bad reviews on here but risking it I thought I'd share my experience. I ordered 2 products at a substantially cheaper price than boots... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is the second time I've ordered from Local Pharmacy online. My items are despatched quickly and I'm updated via email on the delivery times. Securely packaged. The product I order is much che... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Pharmacie en ligne

Écrit par l'entreprise

At Local Pharmacy Online, our talented team of pharmacists and care specialists work tirelessly to raise the bar for what we can expect from an online pharmacy. We understand how important your diet, lifestyle and daily habits are to your health. The Local Pharmacy Online started from over 2 decades of in person experience delivering top quality pharmaceutical support to our local community in London.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

228 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service

10 avril 2024
Logo de Local Pharmacy Online

Réponse de Local Pharmacy Online

Thank you very much for your comment.

Kindest regards,

Local Pharmacy Online

Noté 1 sur 5 étoiles

Product out of stock

Product out of stock

4 avril 2024
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Réponse de Local Pharmacy Online

Dear customer,

We sincerely apologise for the inconvenience you experienced with your online order. We understand how frustrating this situation can be, and we are deeply sorry for any frustration or disruption it may have caused.

Your satisfaction is our top priority. To make amends, we would like to offer you a discount on your next purchase that will include a free shipping on your next order and a gift, just email to us. Additionally, our customer service team is ready to assist you with any further issues or concerns you may have. Please do not hesitate to reach out to us.

Thank you for your understanding and patience.

Warm regards,

Noté 5 sur 5 étoiles

Very efficient and speedy delivery and…

Very efficient and speedy delivery and at a very competitive price. Kept informed of order status through to delivery. Would highly recommend.

15 avril 2024
Logo de Local Pharmacy Online

Réponse de Local Pharmacy Online

Thank you very much for your comment.

Kindest regards,

Local Pharmacy Online

Noté 5 sur 5 étoiles

Good product

Good product, delivered on time and easy to do.

14 mars 2024
Logo de Local Pharmacy Online

Réponse de Local Pharmacy Online

Thank you very much for your comment.

Kindest regards,

Local Pharmacy Online

Noté 5 sur 5 étoiles

Great service !

Great service !

28 février 2024
Logo de Local Pharmacy Online

Réponse de Local Pharmacy Online

Thank you very much for your comment.

Kindest regards,

Local Pharmacy Online

Noté 5 sur 5 étoiles

Easy to order and fast delivery

Easy to order, and delivery was very fast.

19 février 2024
Logo de Local Pharmacy Online

Réponse de Local Pharmacy Online

Thank you very much for your comment.

Kindest regards,

Local Pharmacy Online

Noté 2 sur 5 étoiles

Order was confirmed but Local Pharmacy…

Order was confirmed but Local Pharmacy didn’t have any in stock. Why confirm if no stock?
I did get my money refunded to PayPal fairly quickly.

17 septembre 2023
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Réponse de Local Pharmacy Online

Dear customer,

We sincerely apologise for the inconvenience you experienced with your online order. We understand how frustrating this situation can be, and we are deeply sorry for any frustration or disruption it may have caused.

At Local Pharmacy Online, we strive to provide the best possible service, and it is clear that we fell short of our own standards on this occasion as we are a very new company online and a lot has improved since, our recent reviews will show you a reflection of change.

Your satisfaction is our top priority. To make amends, we would like to offer you a discount on your next purchase that will include a free shipping on your next order and a gift, just email to us. Additionally, our customer service team is ready to assist you with any further issues or concerns you may have. Please do not hesitate to reach out to us.

Thank you for your understanding and patience.

Warm regards,

Noté 5 sur 5 étoiles

good service

Items arrived on time and as described

14 septembre 2023
Logo de Local Pharmacy Online

Réponse de Local Pharmacy Online

Thank you very much for your comment.

Kindest regards,

Local Pharmacy Online

Noté 1 sur 5 étoiles

WARNING - DO NOT RISK IT

Terrible service - I had to use the Paypal Resolution Centre to get my money back.

I ordered 4 bottles of Vitamin D3 4000IU and they sent the wrong ones (400IU which is a strange mistake to make and big price difference). When I wrote to them they said they didn't have the 4000IU in stock. I asked to return them and they said they would send me a returns label. The label didn't arrive and they wouldn't answer any more of my emails. Finally I had to say I was going to the Paypal Resolution Centre and so they emailed me the returns label that day. I returned the items and Royal Mail tracking confirmed they had received the items but they didn't refund the items, even after 14 days (this broke their statutory duty). They ignored all of my messages asking for a refund and so I had to use the Paypal Resolution Centre. They didn't even respond to Paypal so I was refunded.

It took about 2 months to get my money back and the whole process was very time consuming and frustrating. The approach seems to be to make it very difficult to return items or get your money back so you either give up or forget. I will now be contacting Trading Standards so they have a record of what happened in case there are other people with similar experiences.

You may be lucky - but it's not worth the risk.

I've found Landys Chemist and Revitals to be so much better and would highly recommend them.

31 juillet 2023
Logo de Local Pharmacy Online

Réponse de Local Pharmacy Online

Dear customer,

We sincerely apologise for the inconvenience you experienced with your online order. We understand how frustrating this situation can be, and we are deeply sorry for any frustration or disruption it may have caused.

At Local Pharmacy Online, we strive to provide the best possible service, and it is clear that we fell short of our own standards on this occasion as we are a very new company online and a lot has improved since, our recent reviews will show you a reflection of change.

Your satisfaction is our top priority. To make amends, we would like to offer you a discount on your next purchase that will include a free shipping on your next order and a gift, just email to us. Additionally, our customer service team is ready to assist you with any further issues or concerns you may have. Please do not hesitate to reach out to us.

Thank you for your understanding and patience.

Warm regards,

Noté 1 sur 5 étoiles

Order cancelled without a reason

The order was cancelled and refunded with no reason given.

8 septembre 2023
Logo de Local Pharmacy Online

Réponse de Local Pharmacy Online

Dear customer,

We sincerely apologise for the inconvenience you experienced with your online order. We understand how frustrating this situation can be, and we are deeply sorry for any frustration or disruption it may have caused.

At Local Pharmacy Online, we strive to provide the best possible service, and it is clear that we fell short of our own standards on this occasion as we are a very new company online and a lot has improved since, our recent reviews will show you a reflection of change.

Your satisfaction is our top priority. To make amends, we would like to offer you a discount on your next purchase that will include a free shipping on your next order and a gift, just email to us. Additionally, our customer service team is ready to assist you with any further issues or concerns you may have. Please do not hesitate to reach out to us.

Thank you for your understanding and patience.

Warm regards,

Noté 5 sur 5 étoiles

Excellent company

Excellent company. Delivered within 24 hours. Exceptional service. Totally recommend.

3 septembre 2023
Logo de Local Pharmacy Online

Réponse de Local Pharmacy Online

Thank you very much for your comment.

Kindest regards,

Local Pharmacy Online

Noté 5 sur 5 étoiles

Same quality products you get from…

Same quality products you get from bigger stores for a lot less and they arrive quickly and I always receive little sample of other products that now I am loving and buying as well. Thanks 😊

29 août 2023
Logo de Local Pharmacy Online

Réponse de Local Pharmacy Online

Thank you very much for your comment.

Kindest regards,

Local Pharmacy Online

Noté 5 sur 5 étoiles

Quick delivery!!

21 août 2023
Logo de Local Pharmacy Online

Réponse de Local Pharmacy Online

Thank you very much for your comment.

Kindest regards,

Local Pharmacy Online

Noté 5 sur 5 étoiles

On time

On time, great price, I am very happy!

17 juillet 2023
Logo de Local Pharmacy Online

Réponse de Local Pharmacy Online

Thank you very much for your comment.

Kindest regards,

Local Pharmacy Online

Noté 5 sur 5 étoiles

Great price and quick delivery

Great price and quick delivery. Exactly what was advertised with long use by date.

2 juillet 2023
Logo de Local Pharmacy Online

Réponse de Local Pharmacy Online

Thank you very much for your comment.

Kindest regards,

Local Pharmacy Online

Noté 5 sur 5 étoiles

Swift delivery with amazing packing

Swift delivery with amazing packing! Got my products delivered in a pristine state.

3 juin 2023
Logo de Local Pharmacy Online

Réponse de Local Pharmacy Online

Thank you very much for your comment.

Kindest regards,

Local Pharmacy Online

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