LockRite Locksmiths Avis 3 025

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I could not recommend LockRite more highly! The lock on my door broke completely early evening and we could not lock it at all. Wonderful LockRite came out within the hour. The mechanism gearbox neede... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ian provided absolutely top class service. I called the day before, and he was able to fit me in at short notice the next day to change two door locks, which I really appreciated. He arrived r... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I can’t recommend LockRite highly enough! I accidentally locked myself out of my home, and Symon Claxton truly came to the rescue. He arrived very quickly, got the door open without any hassle, an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Colin arrived very quickly and was able to help us back into the house without any damage or fuss. He was very friendly in his approach and very clear in what he was trying to do to get us back in.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Serrurier
  2. Service de serrurerie d'urgence

À propos de LockRite Locksmiths

Écrit par l'entreprise

Need a local locksmith you can trust?
Call us now on 0800 0612 677 or visit https://www.lockrite.org to find a LockRite locksmith near you.

LockRite have a strong focus on customer service and are ranked within THE BEST companies in the Locksmith and Emergency Locksmith categories on Trustpilot by TrustScore and number of reviews.

24 Hour Locksmith Service


LockRite's nationwide network of local locksmiths are on-call 24 hours a day. Available for all types of locksmith work, including lock-outs, emergency entry, lock changes, lock repairs & upgrades, burglary repairs and more.

Smart Security


In addition to traditional locksmith services, we install and maintain the latest digital smart locks and smart security for homes and businesses. This includes smart locks for timber, PVCu and composite doors, such as the Yale Linus, Yale Conexis and Yale Keyless smart locks. Smart alarms, such as the Yale smart home alarm, and the latest smart CCTV security systems.

DBS Checked & Work Guaranteed


All of our locksmiths are DBS checked for your peace of mind and our work is guaranteed with a 12 month manufacturers warranty on all parts and 90 days guarantee on all workmanship

Local Locksmiths


Our highly trained and experienced locksmiths live within the locality they serve or close enough for a short commute. Not only does this mean they can be with you very quickly, but it also means you are helping to support a local business that has an interest in your community.

NO CALL OUT FEE - DBS CHECKED LOCKSMITHS - WORK GUARANTEED - 24 HOUR - TOP RATED

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 77 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Colin provided excellent service and…

Colin provided excellent service and came to my assistance when I was in a difficult situation. After I first contacted him, he promptly called to provide an estimated time of arrival. During his initial visit, he was unfortunately unable to fully repair the lock, but he ensured the door was properly closed and secured before leaving.

He returned promptly for a follow-up visit and successfully replaced the lock. Throughout the process, Colin was polite, professional, and made sure everything was working correctly before he left, confirming that I was completely satisfied with the work. I would happily recommend his services.

6 mars 2026
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Réponse : LockRite Locksmiths

Hi Andy, thank you for taking the time to leave a review. I'm pleased to hear we could get your door lock working better than ever and I'm sure Colin will be delighted to read your comments. Thanks again, Ozzy.

Noté 5 sur 5 étoiles

Fast, friendly and effective.

Ian responded very quickly to my call for help in freeing up a lock that had become increasingly difficult to open. Explained the way the lock mechanism worked and made adjustments which solved the problem. Fast, friendly and effective service.

5 mars 2026
Avis spontané
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Réponse : LockRite Locksmiths

Hi Mark, thank you for leaving a review. I'm pleased to hear we could fix the problem with your lock allowing it to work better than ever and I'm sure Ian will be delighted to read your comment. Thanks again, Ozzy.

Noté 5 sur 5 étoiles

Colin provided an excellent service

Colin provided an excellent service; as well as being both polite and prompt, he is evidently skilled, did what was required without adding any drama or cost to what was quoted. 100% trustworthy.

5 mars 2026
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Réponse : LockRite Locksmiths

Hi Gareth, thank you for taking the time to leave a review. Colin is always exceptional at his work so I'm pleased to hear these high standards could continue while helping you and I'm sure he will be delighted to read your comments. Ozzy.

Noté 5 sur 5 étoiles

Excellent service from Colin Virgo.

Excellent service from Colin Virgo.

Very professional. Visited to price a smart lock, but upon arrival noticed the problem was with the lock requiring lubrication.

Very happy with his service and would thoroughly recommend him.

5 mars 2026
Avis spontané
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Réponse : LockRite Locksmiths

Hi Sarah, thank you for taking the time to leave a review. I'm pleased to hear we could get your lock working better than ever and I'm sure Colin will be delighted to read your comments. Thanks again, Ozzy.

Noté 5 sur 5 étoiles

speedy friendly service at a reasonable…

speedy friendly service at a reasonable cost

4 mars 2026
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Réponse : LockRite Locksmiths

Hi Greg, thank you for taking the time to leave a review. I'm pleased to hear we could help with speedy and friendly service and I'm glad you thought the prices were reasonable as we do aim to keep them as low as possible. Thanks again, Ozzy.

Noté 5 sur 5 étoiles

Very impressive service

Being unable to lock a uPVC French door, I called LockRite and was visited by a locksmith the same day. He stripped, cleaned and lubricated the locking mechanism, flushing out detritus that had probably been accumulating for 20+ years. He left the mechanism working properly and called me a few days later to check that it was still OK, which it was. This was very impressive service at a reasonable price and I highly recommendLockRite

2 mars 2026
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Réponse : LockRite Locksmiths

Hi Geoffrey, thank you for taking the time to leave a review. I'm pleased to hear we could get the UPVC door working better than ever and I'm glad you thought the prices were reasonable as we do aim to keep them as low as possible. Ozzy.

Noté 5 sur 5 étoiles

Couldn't lock front door

20:00 on Thursday and our front door lock "froze" and we couldn't lock the door. Lockrite was my third attempt to find someone to come out and fix it. Matthew answered the call and did a bit of diagnosis. As it was potentially a gearbox fault he advised that he did not carry that particular one. I jury rigged the door for the night.

I got a text the next day Matthew asking if I still needed someone to attend which I confirmed. Matthew arrived at the stated time and discovered that the cylinder had seized which is apparently quite rare. After discussion we made the decision to replace both the front and back door cylinders (doors are the same age) as a precaution. Matthew did an excellent job and even gave the doors a "service".

I would not hesitate to recommend Matthew and Lockrite as the service was excellent.

27 février 2026
Avis spontané
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Réponse : LockRite Locksmiths

Hi Mick, thank you for taking the time to leave a review. I'm pleased to hear we could fix the issues with the doors, replacing the cylinders and getting the doors working better than ever and I'm sure Matthew will be delighted to read your comments. Thanks again, Ozzy.

Noté 5 sur 5 étoiles

Colin was both efficient and…

Colin was both efficient and professional. Thank you!

21 février 2026
Avis spontané
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Réponse : LockRite Locksmiths

Hi Gemma, thank you for taking the time to leave a review. Colin is always exceptional at his work so I'm pleased to hear he could maintain his usual standards and I'm sure he will be delighted to read your comments. Ozzy

Noté 5 sur 5 étoiles

Very responsive polite clean and…

Very responsive polite clean and efficient.

25 février 2026
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Réponse : LockRite Locksmiths

Hi Kevin, thank you for taking the time to leave a review. I'm glad to hear we could help fix the issue whilst keeping communication and keeping everything clean and efficient. Ozzy.

Noté 5 sur 5 étoiles

Great service!

Callback within a few minutes at 9pm, booked for the following morning. Chris was on time, friendly and really helpful. Great service thank you!

26 février 2026
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Réponse : LockRite Locksmiths

Hi Nicky, thank you for taking the time to leave a review. I'm pleased to hear we could get back and out to you so quickly and I'm sure Chris will be delighted to read your comments. Thanks again, Ozzy.

Noté 5 sur 5 étoiles

Great service

Great service, went the extra mile when I was locked out of house 👍

25 février 2026
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Réponse : LockRite Locksmiths

Hi Philip, thank you for taking the time to leave a review. I'm pleased to hear we could help with great service and get you back into your property. Ozzy.

Noté 5 sur 5 étoiles

excellent work!

Cliffe in Redhill is by far the best tradesman I’ve come across — knowledgeable, honest, and trustworthy.

Another locksmith charged me a diagnostic fee and quoted a very high repair cost. Cliffe came promptly, investigated for free, and provided a much more cost-effective solution. He saved me a lot of money.

Highly recommend his excellent work!

20 février 2026
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Réponse : LockRite Locksmiths

Hi Hong, thank you for taking the time to leave a review. I'm sure Cliffe will be delighted to read your comments and I'm pleased to hear you thought the prices were reasonable as we do aim to keep them as low as possible. Thanks again, Ozzy.

Noté 4 sur 5 étoiles

Ian came quickly and sorted the problem…

Ian came quickly and sorted the problem with my lock.
I would certainly recommend him.

22 février 2026
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Réponse : LockRite Locksmiths

Hi Sally, thank you for taking the time to leave a review. Ian is always exceptional at his work and I'm pleased to hear we could sort out the problem with your lock. Ozzy

Noté 5 sur 5 étoiles

As a facilities manager for a banking…

As a facilities manager for a banking organisation I’m always wary when getting locksmiths to come in and complete works on my site, especially after a few tacky finishes to jobs.

Colin Virgo has completely changed this around. From providing updates on ETAs to allowing me to give my input on decisions made for repairs the entire process has put my mind at rest. His workmanship is flawless and the site is always left extremely nest and tidy and nothing like being greeted by a workman who has a smile on his face and is eager to help.

20 février 2026
Avis spontané
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Réponse : LockRite Locksmiths

Hi Michelle, thank you for taking the time to leave a review. I'm pleased to hear we could keep communication throughout to let you know of any updates, times or prices and I'm sure Colin will be delighted to read your comments. Thanks again, Ozzy.

Noté 5 sur 5 étoiles

First class service

We were having problems with our mortice locks. After calling Lockrite, Colin came promptly the same day to evaluate the job and returned the following day to service all 4 locks and cut some new keys for us. A polite, pleasant and honest service. We were expecting to have to pay for new locks but Colin was happy to strip, lubricate and reassemble the existing ones which was a cheaper outlay for us. We will be keeping his details on file for any future needs.
Thanks Colin for a great service.

19 février 2026
Avis spontané
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Réponse : LockRite Locksmiths

Thank you for taking the time to leave a review we always appreciate our customers feedback. I'm pleased to hear we could get your locks working better than ever and I'm sure Colin will be delighted to read your comments. Thanks again, Ozzy.

Noté 5 sur 5 étoiles

Good fast service.

Good fast service.

12 février 2026
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Réponse : LockRite Locksmiths

Thank you for leaving a review we always appreciate our customers feedback and I'm pleased to hear we could get everything sorted out quickly. Ozzy

Noté 5 sur 5 étoiles
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Réponse : LockRite Locksmiths

Hi Don, thank you for leaving a review. I'm pleased to hear we could help with prompt and friendly service. Ozzy.

Noté 5 sur 5 étoiles

Ian was great and arrived within 30…

Ian was great and arrived within 30 minutes of us calling. He didn’t have the part on the day but secured the window and came to fit the new mechanism. Very friendly. Thank you!

18 février 2026
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Réponse : LockRite Locksmiths

Thank you for taking the time to leave a review we always appreciate our customers feedback. I'm glad to hear we could get all the issues with your windows sorted and I'm sure Ian will be delighted to read your comments. Thanks again, Ozzy.

Noté 4 sur 5 étoiles

Kept me informed door lock change throughout the process…

Kept me informed throughout the process but would have liked to know hourly rate and estimate time it would take.

17 février 2026
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Réponse : LockRite Locksmiths

Hi Sarah, thank you for leaving a review. I'm pleased to hear we could keep communication throughout and get everything sorted however obviously it is hard for us to estimate a time and price until everything is fully assessed. Ozzy.

Noté 5 sur 5 étoiles

Colin was great from start to finish…

Colin was great from start to finish and did a great job for us. Would definitely recommend him and his work.

18 février 2026
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Réponse : LockRite Locksmiths

Hi Nick, thank you for taking the time to leave a review. Colin is always exceptional at his work and I'm sure he will be delighted to read your comments. Thanks again, Ozzy.

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