Lock Stock Self Storage Avis 

94
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent storage facility at a good price. The location felt very secure and every aspect was secure. All our items were safe, secure and no damp etc. The whole process is very simple and transparent... Voir plus

Noté 5 sur 5 étoiles

In a world full of companies just wanting your money Lock Stock Storage break the mold. Everything was absolutely faultless from first contact, support when changing unit, billing prompt and accurate... Voir plus

Noté 4 sur 5 étoiles

Had a unit for a few years. Really easy to start rental & incentives for payments 6months in advance. Good solid, clean & dry storage with 24hr access. Never had any problem until I was nearing the en... Voir plus

Noté 5 sur 5 étoiles

The staff made this so easy with fast communication add were really helpful with things. I initially did not take out insurance cover but was able to quickly remedy this. The site is secure and cov... Voir plus

À propos de l'entreprise

  1. Garde-meubles en libre-service

Écrit par l'entreprise

Lock Stock Self Storage are the biggest container storage company in the UK offering secure and flexible storage at an unbeatable price. The company operates across North Wales, the North-West and Border Counties to bring storage solutions to our communities and businesses.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

94 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(94)

67 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Helpful office and site staff

Helpful office and site staff. Very straight forward and clear procedures. I found it v.good value for money having a 20ft container.

10 septembre 2025
Avis spontané
Logo de Lock Stock Self Storage

Réponse de Lock Stock Self Storage

Hi Pete, thank you for your feedback. We're glad you had a great experience!

Noté 5 sur 5 étoiles

Safe environment for storage

Safe environment for storage, clean unit and great sized for our needs, insulated and ventilated so no condensation in our experience, access and parking was perfect.

26 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

An excellent service over many years

Always pleasant and helpful on the phone. Service engineer deserves especial commendation - friendly, prompt with help (for instance coming to help with a stiff door, he greased it all up for me and even provided a new padlock), and staff at head office very friendly, efficient and helpful. We had a unit in Newtown for many years and only now have been able to vacate it; it has been so useful to us. Can't praise the company too much!

26 juin 2025
Avis spontané
Noté 4 sur 5 étoiles

Had a unit for a few years....

Had a unit for a few years. Really easy to start rental & incentives for payments 6months in advance. Good solid, clean & dry storage with 24hr access. Never had any problem until I was nearing the end of my rental when some idiot, apparently from the unit nextdoor, had put a number pad lock onto my opening door. Lost van hire & 2 days of access as site manager/out of hours needed to check cctv & my account to see if I was in arrears! Having already explained I used the 6months upfront system I was very annoyed that nothing could be done on the Saturday morning & had to wait until Monday morning for an explanation. Had to get another man & van & re-organise a charity donation before ending the contract.

8 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

We had to find a transit point for our furniture…

We had to find a transit point for our furniture mid move, neighbours had used a container lock up which prompted us to consider the same. We checked on line and Lock Stock stood out for us, their website was excellent and provided all the information required. After a phone call, which was promptly answered, we settled on the Llandudno Junction facility, two months later we have now finished with the long container. The whole transaction has been seamless, all the staff are very helpful and we get a refund for unused days!
Couldn’t recommend highly enough.

19 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Very easy to use service they cannot do…

Very easy to use service they cannot do enough to help and they attend to the details. No hidden costs everything was explained up front. Container was dry and freshly painted inside.

19 avril 2025
Avis spontané
Logo de Lock Stock Self Storage

Réponse de Lock Stock Self Storage

Hi Graham, thank you so much for your review. We're so glad our service and the team was up to standard!

Noté 5 sur 5 étoiles

I hired a storage unit for three months while moving between properties, and the experience was fantastic from start to finish.

I hired a storage unit for three months while moving between properties, and the experience was fantastic from start to finish. The staff were incredibly helpful right from the beginning. As someone who had never used a storage container before, I had quite a few questions, but they answered everything clearly and patiently.
When it came time to access the unit, all the information provided made the process simple and straightforward. I really appreciated the 24/7 site access—it gave me the flexibility I needed during a hectic time.
When I called to ask about vacating the unit, I was pleasantly surprised to learn that I didn’t need to give a month’s notice, which made things even easier. Overall, it was a smooth, stress-free experience during what was otherwise a very stressful move.
Thank you for making one part of the move so easy!

24 mai 2025
Avis spontané
Logo de Lock Stock Self Storage

Réponse de Lock Stock Self Storage

Hi Kala, thank you so much for your kind words! We're so pleased that the experience was smooth and simple for you.

Noté 5 sur 5 étoiles

Safe, clean reliable storage with excellent service

I first used Lock Stock when I was moving house a few years ago. The process of hiring a storage unit is really simple and the staff are really helpful and are available to help when you need it. The site itself is clean and secure. I often see the Site Manager Rob who is friendly and always stops for a chat. I have since moved into one of their smaller units which I now use to keep all our camping equipment in and it’s perfect!

5 mai 2025
Avis spontané
Logo de Lock Stock Self Storage

Réponse de Lock Stock Self Storage

Thank you for your review, Tom! We're so glad you've enjoyed your experience with us.

Noté 5 sur 5 étoiles

I would absolutely recommend using Lock…

I would absolutely recommend using Lock Stock.
Always polite and helpful over the phone. Clear instructions when I started using the container.
Easy to load and unload as can park right outside.
I would use again if needed.
Thank you

29 mai 2025
Avis spontané
Logo de Lock Stock Self Storage

Réponse de Lock Stock Self Storage

Thank you so much for your kind words. We're really proud to have offered such a high standard of service and to make life that bit easier for you.

Noté 5 sur 5 étoiles

Easy transaction

Easy transaction, staff professional and friendly, site used was easily navigated using a trailer.

27 mai 2025
Avis spontané
Logo de Lock Stock Self Storage

Réponse de Lock Stock Self Storage

Thank you for your kind words, Martin. We're glad we made the process smooth and professional!

Noté 5 sur 5 étoiles

Quality Storage

After my conversation on the phone with a member of staff who was very helpful and accommodating. I was sent instructions via email which were simple to read and follow, I would recommend to anyone wanting to acquire storage.

14 mai 2025
Avis spontané
Logo de Lock Stock Self Storage

Réponse de Lock Stock Self Storage

Hi Luke, thank you so much for the review, we're really pleased you had such a good experience!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus