Order was for 70 vegan mini cupcakes but had to order boxes of 12 as per website order form. Email enquiries were replied in good time. Mini cupcake size is ok - no unfinished morsels as sometimes can... Voir plus
Établissement
Changer d'établissementWood Street 271, Bentalls Shopping Centre, KT1 1TP Kingston upon Thames, England, GB
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Lisez les avis des autres
We bought a cake for 14 people from Lola’s Cupcakes for my daughter’s baby shower and it was absolutely perfect. It looked beautiful and tasted even better — we had so many compliments from our guests... Voir plus
Another great bake from Lola”s. This time we went for the rainbow cake which was delicious as usual. I always order from Lola’s for family birthday celebrations. Easy to order, regular updates and ear... Voir plus
I found it very straightforward to choose and order a cake online as lots of information and details were given. I picked up the cake on the day of the party and full storage instructions were given.... Voir plus
À propos de l'entreprise
- Magasin de gâteaux
- aussi dans
- Boulangerie
- Boutique de cupcakes
- Pâtissier spécialisé dans les gâteaux de mariage
- Service à emporter
- Service de commande de repas en ligne
À propos de Lola's - Kingston Bentals Centre
Écrit par l'entreprise
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Écrit par l'entreprise
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Coordonnées de contact
Wood Street 271, Bentalls Shopping Centre, KT1 1TP, Kingston upon Thames, England, Royaume-Uni
- 02045863633
4,6
Excellent
513 avis
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Cake was delicious.
Cake was delicious.
Be great if they could deliver further outside London.
21 juin 2025
Sonya is amazing.
Great customer service form the amazing Sonya. Always smiling and nothing is too much. Thank you
14 juin 2025
Beautiful celebration cake
Very helpful staff at Kingston branch. Cake delivered to our venue on time with great email updates on delivery process. Really pretty cake that tasted delicious.
20 juin 2025
Safari themed vanilla tall cake
Safari themed vanilla tall cake was apt for the birthday party. All the children really enjoyed alongside the adults..Initially we ordered double chocolate flavour but we changed it two days before to Vanilla. The customer service was smooth and able to change the flavour. Kingston team was helpful in ordering.
15 juin 2025
The perfect wedding cake
We didn’t want to break the bank when it came to our wedding cake but still wanted it to look and taste good. Lola’s delivered on all of this. We were very impressed at the quality and look of the two tiered cake which perfectly matched our venue setting. Amazing, would use again!
12 juin 2025
Very helpful shop assistant in…
Very helpful shop assistant in Kingston. Well packed. gorgeous cupcakes everyone at the part loved them. Couldn't stop eating them!
10 juin 2025
Efficient ordering and pickup service!
9 juin 2025
Huge thanks to Lola Cake for an amazing weeding cake
Huge thanks to Lola Cake for an amazing experience! 🎂
The team was super helpful over the phone when I placed my order — friendly, professional, and clear. The cake was absolutely delicious, top quality, and delivered right on time. Highly recommended!
9 juin 2025
Easy to order and collect
Easy to order and collect.
The cake was lovely. Perfect and just what we wanted. Highly recommend the naked sweet cake.
8 juin 2025
Delicious cake, easy collection
We had the lemon and raspberry cake which was absolutely delicious. ordered to collect at a branch and it was so easy and straightforward to collect
28 mai 2025
The Stitch cake I bought for my…
The Stitch cake I bought for my daughter’s 7th birthday was incredible, thank you so much! It looked fantastic and tasted amazing, a number of the parents at the party said how lovely it was and how good it tasted! Thank you so much, very impressed with the quality and price of the cake, would def recommend you guys and use you again!
2 juin 2025
Wonderful service at your Kingston…
Wonderful service at your Kingston store - incredibly helpful and knowledgable!
Cake was delicious and a very happy birthday boy!
Thank you!
23 mai 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Staff were not helpful and did not seem
Staff were not helpful and did not seem
To know much about the products
Also this e mail is address to someone else not me. Although I did have a cake recently which was lovely
26 mai 2025
Réponse de Lola's - Kingston Bentals Centre
Hello Christine,
Thank you for taking the time to leave this review.
I am sorry to hear about your experience at our store, I will pass your feedback onto the store manager to review with our staff to ensure we can offer the best service possible.
If there is anything else we can help with please get in touch on hello@lolascupcake.com
Kind regards,
Chris
Excellent Opera cake from Kingston upon…
Excellent Opera cake from Kingston upon Thames branch. Super tasty.
20 mai 2025
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