Order was for 70 vegan mini cupcakes but had to order boxes of 12 as per website order form. Email enquiries were replied in good time. Mini cupcake size is ok - no unfinished morsels as sometimes can... Voir plus
Établissement
Changer d'établissementWood Street 271, Bentalls Shopping Centre, KT1 1TP Kingston upon Thames, England, GB
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Lisez les avis des autres
We bought a cake for 14 people from Lola’s Cupcakes for my daughter’s baby shower and it was absolutely perfect. It looked beautiful and tasted even better — we had so many compliments from our guests... Voir plus
Another great bake from Lola”s. This time we went for the rainbow cake which was delicious as usual. I always order from Lola’s for family birthday celebrations. Easy to order, regular updates and ear... Voir plus
I found it very straightforward to choose and order a cake online as lots of information and details were given. I picked up the cake on the day of the party and full storage instructions were given.... Voir plus
À propos de l'entreprise
- Magasin de gâteaux
- aussi dans
- Boulangerie
- Boutique de cupcakes
- Pâtissier spécialisé dans les gâteaux de mariage
- Service à emporter
- Service de commande de repas en ligne
À propos de Lola's - Kingston Bentals Centre
Écrit par l'entreprise
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Écrit par l'entreprise
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Coordonnées de contact
Wood Street 271, Bentalls Shopping Centre, KT1 1TP, Kingston upon Thames, England, Royaume-Uni
- 02045863633
4,6
Excellent
513 avis
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Delicious Eton Mess cake
Ordered the large Eton Mess cake for my Mum’s birthday. It was a great size, looked lovely and tasted delicious.
I ordered it to be collected and it was ready and waiting. I would definitely recommend it.
28 août 2025
We were well advised by the staff…
We were well advised by the staff serving us. We ordered the cake which was ready for collection. Great service.
29 août 2025
Fabulous cakes
Great service, friendly staff and an amazing cake for my 5 years birthday.
28 juillet 2025
Very happy customer.
Very happy customer.
The cake was beautiful and tasted incredible. It was the chocolate and raspberry cake.
19 août 2025
Everyone at my mums party was really…
Everyone at my mums party was really complimentary of the cake and the collection process was very easy
17 août 2025
The best cupcakes
Always greeted with a big smile and welcoming hello from the staff at Lola’s Kingston. Love the Banoffee and Carrot cupcakes!
7 août 2025
The staff were friendly and helpful.
31 juillet 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
The cake really wasn’t anything special…
The cake really wasn’t anything special
I found the service from the staff in store to be cold, impatient and rushed
28 juillet 2025
Réponse de Lola's - Kingston Bentals Centre
Hello,
Thank you for taking the time to leave this review.
I am sorry to hear that your experience at our store was not how we would have hoped and I will pass this feedback on to ensure we can improve for the future.
If there is anything else we can help with please get in touch on hello@lolascupcakes.com
Kind regards,
Chris
The cake was delicious.
21 juillet 2025
the cake was very nice and summery
the cake was very nice and summery, also very moist
21 juillet 2025
Too much butter cream and the sponge…
Too much butter cream and the sponge was dry, it nothing compared to, from last year.
18 juillet 2025
Réponse de Lola's - Kingston Bentals Centre
Hello,
Thank you for sharing your feedback. We’re sorry to hear that your cake didn’t match the quality you experienced previously, and that the sponge and buttercream weren’t to your liking this time.
We’ll pass your comments on to our bakery team so they can review this. If you’d like to discuss your experience further, please feel free to contact us at hello@lolascupcakes.com
Kind regards,
Chrissy
Efficient, Easy and Delicious
Very straightforward. Ordered online and collected from store. Message was as requested and cake was delicious 😋
16 juillet 2025
Lady in the shop was very helpful as I…
Lady in the shop was very helpful as I was unable to order online. Kept telling me there was a problem. I have ordered from the Kingston shop before and the same lady was very helpful then. Unfortunately I didn’t notice her name.
7 juillet 2025
Beautiful cake ready on time very easy…
Beautiful cake ready on time very easy to order on line and pick up was very smooth
6 juillet 2025
Truly amazing cakes arrived beautifully…
Truly amazing cakes arrived beautifully packaged and tasted so so good would definitely recommend having the chocolate & raspberry cake again not sure where my cake was delivered from but truly tasty cakes
30 juin 2025
Réponse de Lola's - Kingston Bentals Centre
Hello Nicole,
Thank you for getting in touch with us to share your feedback.
We're sorry to hear that it seems something went wrong with your order.
We will be in touch shortly over email to see if we can learn more about what has happened and how we can help.
Kind regards,
Wesley
Everything went smoothly
Everything went smoothly from start to finish. Brilliant service cake arrived on time and delivery made easier as updated by driver as he made his way to our address. The cake was perfect and everyone enjoyed eating it. Thank you.
29 juin 2025
Extremely well baked cake
Extremely well baked cake, the filling was absolutely delicious but the frosting on the outside was just a little too sweet for everyone’s liking.
21 juin 2025
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