Lola's - Lola's Westfield Stratford Avis 

Everything we taste is of high quality and delicious; the quality, flavor, and freshness are all excellent.

Cakes were just sumptuous, so delicious every time!

The cake looked beautiful, but unfortunately, we didn’t enjoy it as much as we had hoped. We felt it lacked moisture and was a little dry, which was disappointing as it wasn’t up to the usual high standards we’ve come to expect from Lola’s.

Ordering was very easy, great discount for NHS staff and the cake was delicious!
The delivery fee is a bit expensive so I opted for the store pick up which was okay. Staff who served me were great and it was quick.

Easy to order online, a reliable service and a very tasty cake, nicely packaged for pick up in Westfield, Stratford.

Very nice, plus well made

Amazing experience from buying online, collecting the cake was so easy as well. The cake was absolutely beautiful just like in the photos of the website and it was incredibly yummy too

Picking up was easy and straightforward and the lady that attended to me was very nice.

Customer service was dismissive of my order and needs on the day of collection and purchase at Stratford Westfield ground floor. I stood there asking for help and a recommendation for a birthday cake for a birthday, however thelady there was too busy making up other orders, and the man didn't even approach me to ask if I needed anything. The lady resumed to tell the maan that i asked for a red velvet birthday cake and he just boxed and asked for the money through the payment machine. I asked if he could set it aside for 2 minutes whilst I grabbed a coffee from nextdoor and he said he didn't have space, even though I was the first customer of the day 10 am!

not too much to say,it was amazing!The cake was soft,moist & frosting was perfect,not too sweet.Even the fruits used as topping was fresh!
One thing i must appreciate is i was running late for pick up so i called the store ahead & they agrred to stay back 5 minutes more although i reached two minutes before they close.But still it was last minute pickup but they didn’t seem annoyed by it.It was westfield stratford one.
Only regret is they don’t take customised orders but i so wish they did .
Overall it was good & will come back again for sure.

Excellent service i went to pick up the cake which order in Stratford i arrived early but thy still helped me and gave my order before the time

The cake was dry on the day wasn’t freshly baked. You also was limited on the cake sponge can only pick from two plain options, I wasn’t happy about the lack of variety. The cake design was the only thing that was successful about the cake order. I will make my own cakes moving forward. This was my second year buy a cake with Lola and I’ll not do a third year. I am a lost customer. When you complain nothing is done about it. Not worth the nearly £200 I spent. Very disappointed.

Cake was ready on time and exactly what I wanted. It was delicious! Very rich so only small portions needed, served 8 with a few slices leftover. Second time I have ordered celebration cakes from Lola and they will continue to be my go to.

Friendly customer service.

Service was great. Cake was easy to choose and order. Cant go wrong with lola cupcakes. We did want the Tirmusu cake , but it was only available in the gluten free. So we went for the pistachio it was delicious 😋 but its a shame the Tirmusu one has been discontinued.

Devine ... Worth every penny

Best cake and my kids love it

Smooth from ordering to collecting and great cake.

Beautiful unicorn cake my daughter was so happy with her cake.
Sponge very tasty fluffy moist chocolate flavour was amazing 👏

Another delicious cake for a 50th birthday celebration. We went with the fresh berry cake. We also managed to use our existing points, so we paid less for the cake.