I went to Lola’s today to try their new inventions. Brought a chocolate chip cookie, crispy cookie, cinnamon roll and tropical cake. Everything tasted amazing. I will definitely be trying them again.... Voir plus
Établissement
Changer d'établissementGround Floor, Statford Westfield, E20 1EJ London, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great team, and the new test kitchen items were truly awesome - The best thing I tried was the everything bagel scroll, which was lovely, cheesy, and savory. Lola's is always the stop for birthday... Voir plus
We love Lola's cupcake. We ordered for the second time now Red velvet cake for my daughter birthday and we always buy cupcake as well when we around. They are delicious
Excellent (chunky!) chocolate chip cookie Nice people at the counter Lovely experience I will choose Lola ´ s from now
À propos de l'entreprise
- Magasin de gâteaux
- aussi dans
- Boulangerie
- Boutique de cupcakes
- Pâtissier spécialisé dans les gâteaux de mariage
- Service à emporter
- Service de commande de repas en ligne
À propos de Lola's - Lola's Westfield Stratford
Écrit par l'entreprise
Lola's - Let's Celebrate !
Écrit par l'entreprise

- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.

Coordonnées de contact
Ground Floor, Statford Westfield, E20 1EJ, London, Royaume-Uni
- +447852 646 119
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Thank you for the lovely super hero…
Thank you for the lovely super hero cake 🦸 My boy loved it 💙 and so did everyone at the party 🙏 easy pick up from Stratford Westfield.
Auntie and Niecy Phillie's day out
Firstly, the cupcakes taste delicious!😋. I have bought these cupcakes for a friend's and my niece's birthdays!!. I even had a sneaky cake for myself🤣. The staff were friendly and helpful and It was such a treat to sign up on line and be treated to a cupcake for free. It was my niece who mentioned about signing up which l did on the spot.! Here's to lovely LOLA'S cupcakes 😋
The order arriving as arranged
The order arriving as arranged. Asked for names to be added on the morning of delivery, which I had completely forgotten when I placed the order and guess what , the names of my daughter & son was there. The packaging was excellent, I could take it home safely during rush hour on the train. And of course the Carrot Cake , something to die for was absolutely Yummy. Everyone loved it. Thanks to Lola Cake.
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus

Réponse de Lola's - Lola's Westfield Stratford
Best cake I ever ate
Best cake I ever ate
Quality is super great
Really can’t stop telling everyone about your cake
I get really excited about talking to other people about the taste and texture quality of your cake thank you I love your cake
The cake was superb
The cake was superb! It Tasted amazing, and even collecting the cake was seamless. Will order again
Red velvet birthday cake
Easy to order on line. Easy to collect. Beautiful cake, decorated as asked. Everyone commented how tasty
Outstanding Flavour
The cake was outstanding! Banoffee is a firm favourite. Everyone asked where to get one for themselves.
The team at the kiosk were helpful and friendly.
From a birthday tradition to a disappointment
I’ve been a loyal customer of Lola’s Cupcakes for years and have always associated them with special occasions, especially my birthday. Unfortunately, my most recent experience at their Stratford store was really disappointing.
I had previously been told I’d receive a free birthday cupcake as a Love Club member, but was then informed in-store that there’s now a £5 minimum spend — which contradicted what I’d been told. The staff member was also quite cold and unwelcoming, which made the experience feel even worse.
To add to that, I was told my usual Strawberry & Cream cake had been discontinued “years ago,” despite it being something I’ve ordered consistently in recent years. I ended up buying cupcakes instead, but they were carelessly packaged and damaged by the time I opened the box.
Customer service afterwards was polite but didn’t really reflect the level of disappointment.
Sadly, what used to feel like a brand that valued loyalty and its customers has lost its special touch. It now feels more transactional, and focused on spend rather than customer experience.

Réponse de Lola's - Lola's Westfield Stratford
Overall very good
Overall very good.
However, chocolate fudge cake needs just a little less icing all around
Cake was so moist and it looked good…
Cake was so moist and it looked good and tasted good.
Beautiful cake as always and forgot how…
Beautiful cake as always and forgot how delicious Lola’s red velvet cake is as it’s really not easy to find a proper, decent red velvet cake!
Always fantastic cakes and cupcakes
Always fantastic cakes and cupcakes. Such great flavors and combinations.
Dinosaur cake 4th birthday…
I ordered the dinosaur cake for my sons 4th birthday. The cake looked and tasted amazing. Will be ordering more birthday cakes in the future.
Delicious cake!
The cake that we've ordered was one of the best we've ever eaten. Also it was so properly packed and presented nicely! I didn't expect that at all! Collection was quick and easy as well.
Excellent service and quality
Great service, really easy to book and collect. The cake was lovely and really fresh. I’ve always ordered my cakes from here and I highly recommend it!
The cake was amazing
The cake was amazing. Both decorations and texture of the cake was really tasty with fresh raspberries and Blueberries really gave the balance between sweet and tangy. I will most definitely coming back to Lola's. Thank you.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







