London Hearing Specialist Avis 

I booked an appointment for ear wax removal at 3 pm on Saturday 23 May, on one of the hottest days of the year.

I arrived early at 2.35 pm and was told the ear wax specialist, Andrea, was on time.

At 2.46 she took another couple upstairs and said to me ‘I will see you soon’. That was untrue.

At 3.05pm I asked the receptionist how long Andrea would be. She told me that the clients before me had a 30 minute appointment and another couple were late so they were next before me and their appointment was also 30 minutes. I left the clinic without being seen.

This is appalling service and as a new client, I will not be going back.

I booked an appointment with the Clear Ear Wax Clinic immediately, who attended to my request for an appointment with great care and professionalism and booked me in for the next day, Sunday, at 2pm.

I am sure they will not keep me waiting for nearly an hour attending to clients who arrive late and make others who are early and on time wait for the late attendees. This is not the way to run a business.

Very very poor experience. I would not recommend this Firm. The Hampstead branch is upstairs in Morton’s Eye Clinic. Avoid at all costs.

Stay away guys. It's probably fraud. I went to get custom made ear plugs, and only after paying they told me it would take 3-4 weeks for delivery.

It sounded too long, but my fault for not checking earlier. 4+ weeks later still no sign of delivery. I reach out to check-in and they told me they are "experiencing delays" and offered free sight test (my eyes are fine btw) which was nice gesture but irrelevant.

It's now been ~2 months and still the ear plugs have not arrived, so i'm assuming it's fraud.

I've demanded the full refund (any legit business would allow this) but have little hope at this point.

Don't make my mistake, go somewhere else

Had an appointment booked with Asif today at the Questmoor pharmacy. Very pleasant, and my problem was resolved quickly. Thank you.

I went to the Hatfield clinic today 16/04/2025 as I thought I had earwax ? in fact it was my silicone ear piece that was stuck in my ear with some wax. The gentleman explained everything to me what he was doing, he was very professional. He removed the ear piece also cleaned my earwax with micro suction. I can hear nice and clear again. I cant thank the gentleman enough. Thank you

They are running a scam, surely.
Booked earwax removal for £55, came in and the person took a quick look in my ear and said "nothing to clean" and charged me £30 for that.
I get getting paid for their time, however, nowhere was it mentioned as an option and in what world do they deserve over 50% of the treatment price for literally doing no work. Disgusting and smells like the perfect scam. Avoid like the plague.

I had Med for my appointment who was very patient and helpful with clearing some really badly impacted earwax

SCAM ALERT: Careful when dealing with London Hearing Specialist (as well as Camden Opticians and Camden Contact Lens Centre, which are all the same company according to their "customer support"). On 20th September 2024, I have ordered earplugs that were shown as available online. However, following the order confirmation, I have not received dispatch information even after weeks. Hence, I have contacted them several times via email as well as through calls, though, mostly without success or response. Nevertheless, following a call, I received an email on 24th October 2024 informing me of an actioned refund as the product was apparently undeliverable (not in their stock). However, since then, the only refund I have received is for the postage, while the actual product was neither delivered nor refunded (while the order is nearly 3 months ago). Furthermore, additional calls (despite promises on their end) did not lead to a product refund, while emails are simply ignored.
Note that I was, later on, able to simply order the product from another company for roughly the same price and with it being delivered within days, hence, I would suggest: STAY AWAY FROM THEM WHENEVER POSSIBLE!

Excellent service and exceptional advice.
Quick no hassle and easy to find.
Definitely reccomend

Med was a very nice, experienced and professional doctor.

Thank you for your great service, as he explained everything to me before starting any treatment!

I had an appointment with Dr Med about possible wax removal. He was incredibly kind, thorough in his explanations of what my symptoms could be caused by and
advised me accordingly. Highly recommended, huge thank you

Very satisfied with the service. Definitely would recommend. Dr Medh was very professional.

Great service! The staff was very friendly, and the doctor provided excellent care. I highly recommend their services to anyone in need of professional and compassionate treatment.

Had an earwax cleaning with Med. He was very attentive and gentle throughout, and got the cleaning done quickly and easily.

Amar was so kind and helpful, swiftly adjusted my glasses and was very patient while doing so. Thank you!

Quick and efficient, and friendly service. Would highly recommend for anyone needing an eye-check or suffering from blocked ears!

Came in as my glasses were bent and Amar the general manager was absolutely great and fixed it for me. Top service from a great person. Really grateful for the support
Great professional service
Thanks

Friendly staff, quick service. Had a good experience.

Med is Great. He removed the wax from my ears very gently and efficiently. He also answered loads of my questions and advised me accordingly. Highly recommended, huge thanks! 🙏

Excellent service; kind, patient and knowledgeable. Very reasonably priced and professional service. Thank you.