London Rug Company Avis 

182
•
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Original rug only found out not in stock a week after expected delivery. Order placed 22nd September today is 10th October still not received. Item was supposed to be delivered 8th and wasn’t! Made... Voir plus

Noté 5 sur 5 étoiles

I highly recommend the London Rug Company not only for excellent customer service but for delivering on their promise. I purchased the Darby rug over a year ago and it still looks amazing. My friends... Voir plus

Noté 5 sur 5 étoiles

Ordered a Phoebe rug and a Mila large diffuser and love how they work together in my lounge. Speedy delivery for both items which arrived separately but on the same day.

Noté 5 sur 5 étoiles

EXCELLENT communication, service, delivery, value for money & most importantly absolutely gorgeous rugs. I ordered 2 for my new house (Jennifer & Darby) and love them in the flesh even more that I did... Voir plus

À propos de l'entreprise

  1. Magasin de tapis
  2. aussi dans
  3. Décorateur d'intérieur
  4. Magasin de design et de décor intérieur
  5. Magasin de meubles de chambre à coucher
  6. Magasin de meubles de salon
  7. Magasin de moquette

À propos de London Rug Company

Écrit par l'entreprise

SHOP LONDON RUG COMPANY CONTACT US FOLLOW US ON INSTAGRAM London Rug Company was formed as a dream collaboration between International Award winning interior designer, Dawn Ward, and one of the worlds most prolific rug manufacturers, Art Carpet.

During Dawns work, creating some of the world’s finest homes and properties, Dawn has designed hundreds of rugs over the years and was delighted to form this partnership in order to bring to the market beautifully design quality rugs at affordable prices.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

182 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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3,8

Tous les avis

(182)

35 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Absolutely adore our new rugs!

Adore our new rugs!

We have recently purchased indoor and outdoor rugs from The London Rug. And wow! Amazing service from start to finish. The quality if the rugs are second to none and a beautiful range to choose from. We were spoilt for choice.
Highly recommended!

30 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Absolutely stunning Rugs!!!

I recently purchased 7 Rugs from London Rug, and I couldn’t be more thrilled with my experience! From start to finish, the process was smooth, and the attention to detail was second to none.
The quality of the rugs are absolutely outstanding—they are even more beautiful in person than I expected. The craftsmanship is impeccable, and the materials feel luxurious and durable, perfect for my new home! You can tell that they truly care about the products they offer, ensuring every piece is made with precision and care.
Not only is the product amazing, but the service was exceptional as well. The team was incredibly helpful and responsive, answering all my questions with professionalism and even helped me choose the correct rugs for each room. They guided me through the selection process, making sure I felt confident in my choice. Shipping was prompt, and the rug arrived beautifully packaged, showing the company’s commitment to every detail.
If you’re considering a purchase from London Rug then I highly recommend it. They truly offer the perfect combination of quality, value, and service. I’ll definitely be a returning customer and have already recommended them to my friends and family!

Thank you London rug for transforming my space with your beautiful rug!

3 octobre 2024
Avis spontané
Noté 3 sur 5 étoiles

Returns issue

I have purchased 2 rugs. Both lovely quality. The issue is with returns. You have to organise your own return. We tried to contact the company. There is no phone number. We emailed and got no reply. I messaged on Instagram and got a reply. They arranged collection of the rug for £20. Rug was not collected on the arranged day. It’s all a bit of a hassle. Please sort out a good returns process.

4 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Love this company

I’ve now got two rugs from
The London Rug Company and I love both of them. They’re really good quality and lovely designs and they look just as they do online. On both occasions of placing an order they arrived really quickly too.

1 août 2024
Noté 3 sur 5 étoiles

Book ends

Parcel arrived damaged customer care was in touch straight away saying there sending a replacement but unfortunately they had difficulty with the supplier so I got a full refund shame because it was supposed to be a wedding present

26 juin 2024
Noté 1 sur 5 étoiles

Awful customer service and no items

Awful customer service, ignoring my messages on Instagram, bought something on 26th June and still have not received it on 13th July despite them saying it takes 5-7 days. Poor customer service avoid at all costs. I even emailed regarding this order but no response to my emails or messages.

26 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

I was so unsure what rug to have so I…

I was so unsure what rug to have so I actually messaged Dawn Ward. Told her my colour scheme and she replied with a rug to look at!
She was spot on and so so helpful. Rug arrived so quick and is absolutely stunning. I love it. Thankyou so much Dawn for your advice and help. Would recommend to anybody and prices are reasonable.

1 juillet 2024

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