Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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À propos de l'entreprise

  1. Magasin de vêtements
  2. Fournisseur de textile

Écrit par l'entreprise

Lovau is a contemporary fashion brand dedicated to the art of dressing well. We design high-end menswear and womenswear for those who appreciate the quiet confidence that comes with wearing something truly well made. Our collections are built around silhouettes, premium fabrics, and a refined sensibility that sits at the intersection of modern living and classic elegance. At Lovau, we believe that style is not about standing out, it's about the ease of someone who has always known exactly who they are. Each piece is crafted to complement a classy and old money style, considered lifestyle, from polished everyday dressing to those moments that call for something a little more elevated.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

10 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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Noté 5 sur 5 étoiles

La camisa manga larga

La camisa manga larga está pero buenisima hoy la estuve probando cuando salí por la mañana y no me da calor ni nada es suave la tela la verdad quede enamorada de esta tienda

8 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

CATÁLOGO DE PANTALONES

Los pantalones de negocios para hombre, son muy cómodos, lo que me gusta de este sitio es que los pedidos llegan rapidísimo bro, no demora nada literal en mi caso yo elegí los de color azul turquí que son esenciales para la vestimenta de mi empresa se los recomiendo 100 por cien

6 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Overall, poor product quality and very disappointing customer service.

I ordered a blue Olivia Classic Square Neck Waist-Tie Mid-Length Dress for my daughter, which arrived on 12 March 2026 in unacceptable condition. The dress was discoloured in the midsection, poorly proportioned, with shoulder straps that were far too long and not adjustable, loose threads, and it arrived completely wrinkled. The fabric also felt low quality, which was disappointing for the price. I have photos documenting these defects.
Customer service suggested I should simply “gently iron it,” despite the obvious faults. I therefore exercised my legal right of withdrawal. Although defective goods should be returned at the seller’s expense under EU consumer law, Lovau refused to reimburse the €20+ return shipping cost to Spain and refunded only the €97 purchase price.
Customer service was dismissive and incorrectly claimed the dress was in “perfect condition,” which I can prove it was not. I can not recommend this company.

16 mars 2026
Avis spontané
Logo de LOVAU BRAND

Réponse : LOVAU BRAND

Thank you for your feedback. We’re very sorry to hear about your experience, as it does not reflect the standards we aim to uphold.

At Lovau, we take great pride in offering high-quality products, and every item undergoes quality checks before shipment. We also offer free shipping on all orders to ensure a smooth and convenient shopping experience for our customers.

We regret that the dress did not meet your expectations and that you were dissatisfied with the condition upon arrival. Please note that wrinkling can sometimes occur during transit, and gentle ironing is typically sufficient to restore the garment’s appearance. However, concerns such as discoloration or construction issues are taken very seriously, and we would have been happy to investigate these further with the photos you mentioned.

Regarding returns, we always strive to follow applicable policies and provide clear guidance. We apologize if there was any misunderstanding or if our communication came across as dismissive — that is certainly not the experience we want for our customers.

Your feedback is valuable to us, and we will use it to continue improving both our product quality and customer service.

Noté 5 sur 5 étoiles

Ordered the wool-blend trousers and a…

Ordered the wool-blend trousers and a merino crew-neck after a friend recommended Lovau. Honestly wasn't expecting much at this price point. I've been burned by "luxury-adjacent" brands before. But the quality genuinely surprised me. The trousers are beautifully cut, no cheap lining, and the fabric has real weight to it. Wore the crew-neck to a dinner and got two compliments.

5 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Worth it

Bought a full linen set and it's been my favorite outfit anywhere i go, my girlfriend won't get off me.

1 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Do not purchase they do not allow refunds

The shipping was incredibly slow, it’s also a fake company pretending to be from Europe when actually it’s another scheme from China

The products are not accurate from the pictures, low quality and they will not allow returns and try to rip you off

24 janvier 2026
Avis spontané
Logo de LOVAU BRAND

Réponse : LOVAU BRAND

Thank you for your feedback, Eric. We’re sorry to hear about your experience.

We want to clarify that Lovau is a legitimate company offering free shipping and products that go through high quality checks. We also do allow returns and refunds in line with our policy.

After reviewing our system, we can confirm that your order was successfully refunded long time ago. If you have any further questions, our support team is always here to help.

Noté 1 sur 5 étoiles

Incredible how these guys get false reviews

Someone just created their profile here in Trustpilot a few weeks ago. They had some bad reviews but they managed to create some fake profiles stating exact the opposite of what the bad reviews say.

In my case, I can confirm items are sent from China and they take a lot of time to get to America, asi other reviews said. Regarding quality, is standard-low fast fashion material, nothing to be proud of but they are not terrible for use them 1 or 2 times for an event, so it doesn’t bother me considering I paid less than 100 USD for each piece (pants) and that I can afford.

In any case, these is another brand just like Marini and some other pseudo-European cloth brands that have great pictures and marketing, but that’s it. If you are not in a hurry or want a long lasting piece, go for it.

21 novembre 2025
Avis spontané

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