I reviewed earlier Lovetovisit and gave a poor review due to a misunderstanding. I had not seen the attachment sent to me by lovetovisit with the necessary QR code, as it was not clear. However they... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I reviewed earlier Lovetovisit and gave a poor review due to a misunderstanding. I had not seen the attachment sent to me by lovetovisit with the necessary QR code, as it was not clear. However they... Voir plus
L'entreprise a répondu
Was given a gift card for Christmas, unfortunately 2 weeks later I was diagnosed with cancer, with the treatment and recovery we are unable to use the gift card this year,but these fantastic people h... Voir plus
I tried to book tickets to the circus late last night and for some eason phone stalled ,thought oh well I ll try again in morning ,had a call from a guy called Cyle , he expained who and why he was c... Voir plus
L'entreprise a répondu
Lost computer file with Tickets for Chichester Chilli Festival. Emailed company with details of when purchased and payment method, asking for new tickets. Very quick response from Cyle attaching PDFs... Voir plus
At Lovetovisit, we believe finding your fun should be quick, easy and great value. We work with attractions across the UK to bring you real time availability, instant tickets and exclusive price discounts - with no sneaky booking fees. We’re here to help turn ordinary days into unforgettable ones. Whether it’s cosy pyjamas on a festive train ride, an immersive museum visit, or a thrilling theme park day, we’re here to make it simple, fair and stress-free. Our growing team genuinely cares about your experience, from the moment you click book to the journey home. If something goes off track, we’ll jump in fast to do whatever we can to fix it. Lovetovisit has become one of the UK’s most trusted places for tickets and experiences, but we've never lost sight of our goal: to bring people together through amazing things to do you won’t find anywhere else. Thanks for letting us be a part of your next day out. Now lets go have some fun!
Lovetovisit.com, Churchill House, Churchill Way, CF10 2HH, Cardiff, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I made an error with my purchase of a ticket for the Monet exhibition in Nottingham. Cyle sorted it out to my absolute satisfaction
Cyle changed my ticket for Chichester chili and cheese festival from the Sunday to the Saturday very quickly without any issues
Very helpful over the phone when I needed to reschedule my tickets for a different day, would use again
I had lost my tickets and asked for help and Cyle replied swiftly. He solved my issue straight away and sent the tickets I had purchased. I was very pleased and surprised at the fast response and also a friendly response to the email.
Thank you so much!
Lost computer file with Tickets for Chichester Chilli Festival. Emailed company with details of when purchased and payment method, asking for new tickets. Very quick response from Cyle attaching PDFs for me without any hassle whatsoever. . Superb service from Cyle and pleasure to do business with such a customer centric approach. Well done!
Purchased a ticket online which didn’t process properly. On a Saturday, day of the concert, Cyle was straight on it and resolved the problem.
Great service.
I wanted to book members tickets for the Nantwich Show today but could not find them listed on the options box.
I sent a question to the website and a representative called Cyle advised me to go to the Nantwich Show website.
His response was swift and very helpful he is an asset to your team.
Cyle has delivered an excellent service! I bought tickets on your site , paid for them and because of internet disruption they were not sent to me. He sorted it quickly and emailed them on to me. Wonderful customer service. Thanks Enid
Simply the best customer service, thanks so much for your support today Cyle and extremely good friendly clear customer service.
You did what you said you would do, even though it was my error.
Great communication and I can’t fault you.
Today Was the best customer service I have experienced in a long while and I will be advising others to jump onboard
Thank you
Very easy to book entry to Gwrych Castle in advance online. A couple of days later I contacted Lovetovisit via their enquiry form (via the Contact link) to see if they could change the ticket dates (delay by a few days as I’d injured my back). Cyle got back to me right away via email and kindly sorted it promptly. Thank you Cyle! Great service :-)!
Great experience with customer support , thanking Cyle for being efficient and very helpful
Customer services is amazing so helpful and friendly and really do understand and help in any situation. Joe Shearman you are truly an amazing magician for finding lost tickets with not alot of information. Going to have a blast at our event and all parties can now go.
I had misplace my tickets for the Proms at Highclere, or don’t remember seeing them, but on contacting your dept and messaging my problem. Cyle Rees, responded so quickly it was amazing, never had a service so positive and so quick, brilliant. I now have peace of mind and am looking forward to The Proms. Thank you Cyle.
I hastily booked tickets via lovetovisit for a day out for myself and my daughter, however after booking I then checked the direct website and found the tickets cheaper. I got in contact and spoke to Cyle who helped me with a refund for the difference in price, very polite and efficient. Thank you Cyle.
I had a small problem with my booking and cyle was amazing. He helped me so much and he’s customer service was great. I would recommend this place.
The person who dealt with me Cyle was very friendly and efficient and soon had my problem sorted.
Cyle went above and beyond. helped me to sort out the issue I had with my booking . thank you so much
Fast to respond and reliable.
I booked a session which I could not attend, so I requested a change of date. The reply was quick and 'Cyle' helped reschedule the session; thanks for your help.
I accidentally have chosen the wrong date which was yesterday and Joe helped me to reschedule it which only takes less than 24hours. I was worried whether I can change the ticket because the date I booked is already passed and the price was £46 in total but I was still able to rebook it to different date. I appreciate for the fast and kind service and thank you for Joe again!
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.