Without a doubt, this is an amazing application. The benefits you get easily make up for the price you pay. You will not be disappointed - especially when it comes to knowing where and when things... Voir plus
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Lisez les avis des autres
Kids pass is great for discounts on activites for kids mostly cinema for us. I think it does depend on what activities you have in your area and how often you are likely to use it. We have also use... Voir plus
I had a terrible experience with Kids Pass. I tried to cancel my subscription multiple times via the app, but it was constantly stuck on a verification screen (Cloudflare loop), making it impossible... Voir plus
L'entreprise a répondu
We brought cinema tickets aroubd 30% less than online, using the kids pass app. The whole process from selecting and paying for the tickets online, to booking tickets and getting food at the cinema, w... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
A discount pass designed exclusively for families. Nationwide offers including 40% off cinema (7 days a week), holidays, theme parks, restaurants and much more!
Coordonnées de contact
First Floor, Charter House, WA14 1HF, Altrincham, Royaume-Uni
- 01612448225
- enquiries@kidspass.co.uk
- www.kidspass.co.uk
3,9
Bien
11 k avis
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Amazing deals on cinema tickets
1 janvier 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Classic example of encouraging people…
Classic example of encouraging people to spend more money while collecting data and giving back peanuts.
28 avril 2026
Réponse de Kids Pass
Good morning,
Thanks for your feedback — we understand your concerns. Our aim is to provide value and a positive experience. Any data we collect is used responsibly to improve our service, and we’re always reviewing how we reward and give back to our customers. We appreciate you taking the time to share your perspective and will take this on board.
Kind regards,
The Kids Pass Team
I signed up on a trial
I signed up on a trial, I tried to cancel as I didn’t find it valuable for me, not able to cancel on the app, I reached out to their customer services contacts requesting to cancel, I was told I would have to do it myself. I have had 7 months of kids pass taking money out of my card for a service dont use! Will have to cancel my bank card now! Scammers. Please avoid unless you have money to waste
28 avril 2026
Avis spontané
Réponse de Kids Pass
Good morning,
Thank you for your review.
Kids pass is a subscription-based service and we do state this during the sign-up process. In the sign up process, we also advise you of the day that your membership will renew at the full price.
To prevent any future charges, members need to cancel their subscription, which can be done easily at any time through the “My Account” section on our website. Once a cancellation is completed, we always provide a confirmation email along with a reference number to confirm it’s been successfully processed.
Please be assured that we only process payments for active members who have authorised them. After cancellation, no further charges will be made.
If you have any further questions or need more help with your account, our team is here and happy to assist. Please email us on hello@kidspass.co.uk
Kind regards,
The Kids Pass Team
Kids pass is great for activities discounts
Kids pass is great for discounts on activites for kids mostly cinema for us. I think it does depend on what activities you have in your area and how often you are likely to use it. We have also used it for a small discount on booking holidays as well.
25 avril 2026
I had a terrible experience with Kids…
I had a terrible experience with Kids Pass. I tried to cancel my subscription multiple times via the app, but it was constantly stuck on a verification screen (Cloudflare loop), making it impossible to cancel. Despite providing screenshot evidence of this technical error, support (Amelia) repeatedly refused to refund the renewal fee that was taken against my will.
Beware of the "auto-renewal" trap if their app fails you!
22 avril 2026
Avis spontané
Réponse de Kids Pass
Good morning,
Thank you for your review.
Kids pass is a subscription-based service and we do state this during the sign-up process. In the sign up process, we also advise you of the day that your membership will renew at the full price.
To prevent any future charges, members need to cancel their subscription, which can be done easily at any time through the “My Account” section on our website. Once a cancellation is completed, we always provide a confirmation email along with a reference number to confirm it’s been successfully processed.
Please be assured that we only process payments for active members who have authorised them. After cancellation, no further charges will be made.
If you have any further questions or need more help with your account, our team is here and happy to assist. Please email us on hello@kidspass.co.uk
Kind regards,
The Kids Pass Team
The app is easy to use and I have saved…
The app is easy to use and I have saved on two different days out. I would definitely recommend this to friends and family.
23 avril 2026
Great for Families and Children
Without a doubt, this is an amazing application. The benefits you get easily make up for the price you pay.
You will not be disappointed - especially when it comes to knowing where and when things are happening for the family and kids. Great prices too!
14 avril 2026
Kids pass has made our family outings…
Kids pass has made our family outings so much more affordable, from cinema trips to days out. Its great.
20 avril 2026
Not worth it. Cheaper deals online.
There's times when going direct to the attractions they are cheaper than using this app. Sparse offers near me. Wish I had cancelled months ago. Sorry folks, just not worth it.
23 avril 2026
Avis spontané
Réponse de Kids Pass
Good morning,
Thank you for your feedback — we’re sorry to hear this.
We’d really like to look into this further for you. Please could you contact us at hello@kidspass.co.uk with details of the offer you were trying to use?
When you get in touch, please quote reference TP112 so we can investigate this as quickly as possible.
Kind regards,
The Kids Pass Team
Very poor customer service
Very poor customer service. Will not use them again. I went to cancel the service, then they offered me a FREE extension to keep the subscription. Then they still charged me and refused to refund it when I said they'd duped me. Committed to misunderstanding your emails too.
22 avril 2026
Avis spontané
Réponse de Kids Pass
Good afternoon,
Thanks for your feedback—we’re sorry to hear about your experience.
We’d really like to look into this further and help resolve things for you. Could you please get in touch with our team at hello@kidspass.co.uk
and include the reference number TP736? That will help us investigate your case more quickly.
We look forward to hearing from you and putting this right.
Kind regards,
The Kids Pass Team
Nah, not recommended
Saved some money for cinema tickets. Worth it at £5.00 not worth it at the auto renewal at £25.00. They don't send a renewal reminder either so be very careful, cancel it as soon as you have joined and it will still be valid for the 12 months and then renew as and when you need it. Poor customer service as well. Not recommended.
21 avril 2026
Avis spontané
Réponse de Kids Pass
Good morning,
Thank you for getting in touch and sharing your concerns.
Kids pass is a subscription-based service and we do state this during the sign-up process. In the sign up process, we also advise you of the day that your membership will renew at the full price.
To prevent any future charges, members need to cancel their subscription, which can be done easily at any time through the “My Account” section on our website. Once a cancellation is completed, we always provide a confirmation email along with a reference number to confirm it’s been successfully processed.
Please be assured that we only process payments for active members who have authorised them. After cancellation, no further charges will be made.
If you have any further questions or need more help with your account, our team is here and happy to assist. Please email us on hello@kidspass.co.uk
Kind regards,
The Kids Pass Team
Straight forward and easy to use
18 avril 2026
Great savings at the vue cinema
Great savings at the vue cinema. Look forward to seeing what else we have to save on
20 avril 2026
Absolutely terrible service
Absolutely terrible service. Signed up and activated the account via text. Was unable to login to my account. They took the money . Could login via web but not the app. And when I logged it in wouldn’t allow me to use any benefits and asked me to pay. Contacted via email and Facebook- no useful response . Asked them to cancel the account so they don’t take any more money and the haven’t done it just gave me online instructions when I already stated I’m unable to do that
21 avril 2026
Avis spontané
Réponse de Kids Pass
Good afternoon,
We’re really sorry to hear about your experience — this isn’t the level of service we aim to provide.
We would really like the opportunity to sort this out for you quickly. If you could please email us at hello@kidspass.co.uk, our team can locate your account, provide your correct login details, and make sure you’re able to access and use your benefits as expected.
We can also assist you directly with any cancellation request to ensure everything is handled properly.
Thank you for bringing this to our attention, and we hope to resolve this for you as soon as possible.
Kind regards,
The Kids Pass Team
Wingham was fantastic but only saved a £1 with kids pass
Our visit to Wingham wildlife park was fantastic. But signing up and using the kids pass only saved me £1 so I was a bit disappointed with this
16 avril 2026
Considering the monthly fee most of the…
Considering the monthly fee most of the deals aren’t great
17 avril 2026
Réponse de Kids Pass
Good morning,
Thanks for your feedback — we really appreciate you taking the time to share it. We understand that value for money is a big factor, and we’re constantly working to improve the quality and variety of deals available each month. Your input helps us focus on what matters most to our customers, and we’ll take this on board as we continue to make improvements.
Kind regards,
The Kids Pass Team
We whent to cinema on Saturday…
We whent to cinema on Saturday (Islington Angel)18/04/26
The ppl who work there
was not available to found on my scanning barcode any drinks and popcorn ,wich one was included when I buy my ticket
The codes was showing just cinema tickets so ye my kids was so upset ?not buying again so disappointed !
And how this is safe 48%
I pay fir ticket 38.25 only tikes (supposed to be included drinks and popcorn) never get one and on top my vue seats was 28.99
And 48%safe ? How ? If is only showing on my page 2.55
Explain please?
18 avril 2026
Avis spontané
Réponse de Kids Pass
Good morning,
Thank you for your review — we’re sorry to hear about your experience.
Please contact our Customer Service team with your details and quote reference code TP787 so we can investigate this further for you. Without this information, we’re unable to review what may have happened, as this is not something we would typically expect with our tickets.
Kind regards,
The Kids Pass Team
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