Lucky247 Casino Avis 216

TrustScore 3 sur 5

2,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Very helpful and friendly staff so far. All staff I've encountered after my first day deserve 5 if not 6 stars. (both support team and game hosts) However, there are a lot of convoluted rules and reg... Voir plus

Noté 1 sur 5 étoiles

Casino is refusing to pay out my winnings despite assurances that my account is fully verified. When asked for further information they state my account is under an "account review". Of course they ca... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Lucky247 has a great selection of slots and offers regular bonuses. The 50x wagering is fairly standard nowadays among online casinos. However they have still not added a button whereby players can... Voir plus

Noté 2 sur 5 étoiles

Lots of old games, not many new games to play and games that tease you into thinking they will drop the bonus feature but then don't (13times on one game) Assuming you want bonus funds when you depo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Casino
  2. Agence de paris
  3. Fournisseur de service de jeux

Lucky 247 Casino

Écrit par l'entreprise

Lucky 247 online casino and mobile casino provides players with a fun, safe online casino experience with high quality graphics and over 300 casino games.
Our response to the current situation
At Lucky 247, we’re all working from home to keep the company running as close to ‘business as usual’ as possible. This means our site is fully operational as normal and our friendly Customer Service team are on hand any time of day or night on our 24/7 Live Chat to answer any queries.
Our approach to Safe Gaming
Responsible gambling always has been and always will be of the utmost importance to us. At this sensitive time, we will be increasing our proactive customer interactions and adding additional player protection measures. We have a wide range of responsible gambling tools available on our site to all our customers and we are always here to help and offer advice on safe gaming.
Getting in touch
For any queries, please contact us at support@lucky247.com or visit our site to speak with our Customer Service team via our 24/7 Live Chat.

Coordonnées de contact

2,8

Moyen

TrustScore 3 sur 5

216 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great site

Great site. Very straight forward. Chat help line very quick to sort out any query I had and resolved it straight away, lots of good slots to play

28 octobre 2018
Avis spontané
Noté 1 sur 5 étoiles

Been gambling for years and worst site…

Been gambling for years and worst site I have come across. Joined last night , spent total 300 , no decent wins. Tried to log in today but was blocked ,reset password etc no joy. Tried live help 4 times but they cut me off. Be warned not a great site! First review I have felt obliged to write also as not happy! How can they close your Account after taking your money,! Daylight robbery.

27 octobre 2018
Avis spontané
Logo de Lucky247 Casino

Réponse de Lucky247 Casino

Hi Claire,

Thanks for taking the time to reach out to us. Our Customer Service Supervisor has contacted you privately through Trustpilot to look into this issue for you.


Kind regards,

Team L247

Noté 4 sur 5 étoiles

Good, could be great.

Very good customer service which is 24/7 -always useful for a night owl like myself- extremely good rewards and bonus system, perhaps the most rewarding casino I've experienced definitely among the smaller casinos, you get the impression they're trying to incur loyalty and thus growth. As that is where the five stars eludes them, their selection of games is limited at present and as a slot player mainly, some of my favourites are absent, left relying on too few options. However there are enough to keep my entertained in the short term, hopeful that this can change in the long term.

Just to add, seeing as everyone is name dropping Jamie, I'll give credit to Darren, very helpful.

24 octobre 2018
Avis spontané
Noté 5 sur 5 étoiles

Manny

Manny, the agent i communicated with, was extremely helpful and courteous. Keep it up Manny..

22 octobre 2018
Avis spontané
Noté 1 sur 5 étoiles

To respond to the response below

To respond to the response below. Just be aware they ignore emails and close accounts for periods of time without giving a reason. I wouldn’t waste my time writing this review if it wasn’t correct. Avoid at all costs. Oh and who is Lewis?

11 octobre 2018
Avis spontané
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Réponse de Lucky247 Casino

Hi David,

We value our player's privacy and while we will of course deal with as many general account questions as we can on here. However, Trust Pilot is an open forum and we will not reply publicly if a problem is specific to an individual players account.

We have not received any further communication from yourself via our support channels as we have requested in our previous response, we would ask you again to get back in touch with our support team if you still remain dissatisfied with the resolution offered.

Thank you


Team Lucky247

Noté 5 sur 5 étoiles

Jamie

The agent, Jamie, was very helpful and polite. He solved my problem quickly. Very pleased with my service

5 octobre 2018
Avis spontané
Noté 5 sur 5 étoiles

Pleasant

Pleasant, friendly, assisted well in what I required

3 octobre 2018
Avis spontané
Noté 1 sur 5 étoiles

Tried to lift cash

Tried to lift cash, wasnt allowed. So lost it all, only site i know of that asks for a utility bill! Fact is my bank is paperless and my mrs name is on the bills. So i was snookered from the start. Also the deposit limits are different from any other site. They are higher than any other site and they only start from the day you apply it, unlike other sites who apply it from the start of that day/week/month. Games dont work and you speak to someone who says there are no issues, so you just lose the money you used on the game. Shambolic.

2 octobre 2018
Avis spontané
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Réponse de Lucky247 Casino

Hi Ryan,

Thanks for getting in touch with us. Our Customer Support Supervisor is in contact with you now, and will work with you to help you with this issue.

Kind regards,

Team L247

Noté 5 sur 5 étoiles

Worth a try

Plenty choice of games here and a straightforward bonus system which doesnt tangle you up! Easy withdrawls and quick to process. Used live chat today and spoke to a lovely man called james who was very quick in sorting out my query.

15 septembre 2018
Avis spontané

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