I registered several months ago, I made 1 top-up and I lost! I wanted to try again with another top-up. And I made 2 incredible wins. Never done on other sites! I must say that I was very happy! After... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Senhores, bom dia. ID - 362887658 Tinha uma conta antiga com a Lucky Star onde solicitei o encerramento, posteriormente cadastrei nova conta realizando depósitos, saques e apostas, não tendo co... Voir plus
Hi, I can highly recommend this casino. Verification was very quick at the start, and withdrawals to my e-wallet were always processed within about two hours. There are weekly offers and VIP levels to... Voir plus
L'entreprise a répondu
I have been playing at Luckystart for such a long time and I have never had any bad experiences there. I really like to play there because the slots work fine and there has never been any issues. The... Voir plus
L'entreprise a répondu
4,0
Bien
86 avis
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Lucky Star bloqueio de conta
Senhores, bom dia.
ID - 362887658
Tinha uma conta antiga com a Lucky Star onde solicitei o encerramento, posteriormente cadastrei nova conta realizando depósitos, saques e apostas, não tendo conhecimento que poderia reativar a conta antiga, ou que não era permitido criar uma nova, contudo nesta data após verificação minha conta foi bloqueada. Não violei as normas do serviço, contudo solicito a unificação e desbloqueio da conta, onde o saldo existente possa ser utilizado, ou que seja transferido para minha conta PIX. Após realizar esta solicitação chegaram a liberar o acesso a minha conta, onde recebi um email de confirmação, contudo segundos depois bloquearam novamente e recusam a me reembolsar o saldo existente. Ja realizei inumeros contatos e não resolvem a situação. Temo ser golpe.
18 mai 2026
Avis spontané
Réponse de Luckystart
Hello Marko,
Thank you for your review! We’re very happy to hear that you had a positive experience with LuckyStart.
Your kind words mean a lot to our team and truly motivate us to keep delivering the best possible service.
Best wishes,
LuckyStart Casino
locked account moment request withdrawal
Have played for a few days at this Casino and the money I made a deposit without using any bonuses I had my first win and went to make my first withdrawal since signing up. I uploaded all information required for verification process and now I can’t login to my account. It says it’s been disabled. Don’t play here. If you win they will lock your account
2 mai 2026
Avis spontané
Réponse de Luckystart
Hello Alexandar,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how upsetting it can be to lose access to your account during the verification and withdrawal process.
For security and regulatory reasons, accounts may sometimes be temporarily restricted while verification or account reviews are being completed. These checks are not intended to prevent legitimate withdrawals, but we understand how frustrating the situation may feel.
As we cannot discuss account-specific details publicly, we kindly ask you to contact our support team via live chat or email using your registered email address so we can review your case properly and assist you further.
Best wishes,
LuckyStart Casino
Won't pay out my winnings
Two failed payouts and false payment claim – still no €500
I would strongly advise caution with Lucky Start Casino.
I won €500 and requested a withdrawal over a month ago. I was then told the payment had been processed — however, I never received the funds.
I was asked to provide bank statements to prove this, which I did. The casino then re-credited the €500 to my account and told me to withdraw again.
I submitted a second withdrawal, and it has now been over 10 days with no payment or clear explanation.
So to summarise:
I was told a payment was sent when it was not
I had to prove non-payment with bank statements
Funds were returned and withdrawn again
Second withdrawal is now also delayed
This is now two failed payout attempts with no resolution.
Unless this is resolved immediately, I will be escalating the issue further with my payment provider and continuing to share my experience publicly.
I would appreciate a clear response and confirmation of when I will receive my €500.I have already contacted your support team multiple times and followed every instruction given, including providing bank statements and re-submitting my withdrawal.
This is not a case of needing to “investigate” — the issue has been ongoing for over a month with two failed payout attempts.
You have previously stated that the withdrawal was “successfully finalized”, yet no transaction ID or proof of payment has been provided, and no funds have been received.
I am still waiting for:
Confirmation of payment
A valid transaction/reference ID
The €500 owed to me
I will continue to update this review until the matter is fully resolved
27 mars 2026
Avis spontané
Réponse de Luckystart
Hello Darren,
Thank you for sharing your feedback. We’re very sorry to hear about your experience and understand how concerning a delayed withdrawal situation can be.
We take payment-related concerns very seriously. However, for privacy and security reasons, we’re unable to review or discuss account-specific details publicly. We kindly ask you to contact our support team via live chat or email using your registered email address so we can investigate the matter fully and provide you with an update.
Best wishes,
LuckyStart Casino
Horrible casino always getting lied to…
Horrible casino always getting lied to by grace . As you deposit you can't play most of the games coz you have an active bonus. Like WTF. Don't waste your money and time on this horrible casino trust me. You only get to play the shit games that are low rtp as you deposit. It should be like that when you only running on bonus money not when you just made a deposit. All their promises are lies
18 avril 2026
Avis spontané
Réponse de Luckystart
Hello Sattar,
Thank you for sharing your feedback. We’re sorry to hear that your experience left you feeling this way.
Bonus terms and game restrictions can vary depending on the specific promotion applied to an account, and we understand how frustrating this can feel if expectations were different. We also take concerns about communication with our support team seriously.
As we cannot review or discuss account-specific details publicly, we kindly ask you to contact our support team via live chat or email using your registered email address so we can review your case properly and provide clarification.
Best wishes,
LuckyStart Casino
Just wanted to say im very happy with…
Just wanted to say im very happy with customer support and highly recommend lucky stat casino good luck everything thanks guys !
6 avril 2026
Avis spontané
Réponse de Luckystart
Hello Peter,
Thank you for your wonderful review! We’re very happy to hear that you had a positive experience with our customer support and that you would recommend LuckyStart.
Your kind words mean a lot to our team and truly motivate us to keep delivering the best possible service.
Best wishes,
LuckyStart Casino
5-star experience
I registered several months ago, I made 1 top-up and I lost! I wanted to try again with another top-up. And I made 2 incredible wins. Never done on other sites! I must say that I was very happy! After verification I withdrew without problems!!! Congratulations also to the customer support. Always fast and kind and respectful!
10 mars 2026
Avis spontané
Réponse de Luckystart
Hello Peppe,
Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your experience with us and that your withdrawal process went smoothly after verification.
It’s especially great to know that our support team made a positive impression - we’ll be sure to share your kind words with them. Your feedback means a lot to us.
Best wishes,
LuckyStart Casino
I have had nothing but problems …
I have had nothing but problems with verification. I was fully verified without added my debit card. I asked if it was safe to play and withdrawl and was verified. Soon as I won they wanted more information. Ive given almost my lifes papers and still nothing. They do this shit so you play your winnings. I have self excluded myself from this one. Ive never had such problems
5 avril 2026
Avis spontané
Réponse de Luckystart
Hello,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating the verification process can feel.
For security and regulatory reasons, additional checks or documents may sometimes be required before withdrawals can be completed, even after an account has initially been reviewed. Please note that these checks are never intended to delay or prevent legitimate winnings.
As we cannot discuss account-specific details publicly, we kindly ask you to contact our support team via live chat or email using your registered email address so we can review your case properly and assist you further.
Best wishes,
LuckyStart Casino
Dieses Casino beinhaltet alles was man…
Dieses Casino beinhaltet alles was man braucht um Spaß am Spielen zu haben .
-cooles Disign
-viele immer neue Spiele
-mega schnelle Auzahlungen
-sehr viele Bonusse
-super Support
Es passt also alles und man bekommt sehr viel zu bieten .
Für mich das beste Casino :)
26 février 2026
Avis spontané
Réponse de Luckystart
Hallo Sebastian,
vielen Dank für Ihre großartige Bewertung! Es freut uns sehr, dass Ihnen unser Design, die Spieleauswahl, schnelle Auszahlungen und unser Support gefallen.
Wir geben jeden Tag unser Bestes, um unseren Spielern genau dieses Erlebnis zu bieten.
Beste Grüße,
LuckyStart Casino
Luckystart has been one of my faves for…
Luckystart has been one of my faves for years now, good old trusty one. Haven't had any issues, has my favorite games and the support team are so friendly and will do everything they can to help!
26 février 2026
Avis spontané
Réponse de Luckystart
Hello Lytia,
Thank you so much for your kind words and for being a valued player over the years! We’re delighted to hear that you’ve had such a positive experience and enjoy both our games and support team.
Your loyalty truly means a lot to us.
Best wishes,
LuckyStart Casino
Réponse de Luckystart
Hello Dina,
Thank you very much for your 5-star review! We’re glad to hear you’re enjoying your experience with LuckyStart.
Your feedback truly means a lot to our team.
Best wishes,
LuckyStart Casino
It's an easy app to navigate
It's an easy app to navigate, lots of good promo's.. customer service is great as well.
20 février 2026
Avis spontané
Réponse de Luckystart
Hello Peter,
Thank you for your wonderful review! We’re happy to hear that you find our platform easy to navigate and that you’re enjoying our promotions and customer service.
Providing a smooth experience and responsive support is very important to us.
Best wishes,
LuckyStart Casino
Personally will be avoiding.
I test out a lot of online casinos, and this one is definitely a flop. In the span of testing for a week, I only got 4 bonus triggers which is pretty crazy. 90% games played don't even give enough to keep you afloat. Its winrates are akin to Stake slots, which are pretty abysmal (but at least they have given some decent wins which I can't say for Luckystart).
I don't know what others are talking about getting "so many bonuses and thousands in payouts" when the few bonuses I managed to get, only paid a maximum of 30$ on 1$ bets, after spending much more than that to be able to get to the point of hitting it. Makes me suspicious of the reviews. This site doesn't feel fair play compared to other smaller ones I've tried.
19 janvier 2026
Avis spontané
Réponse de Luckystart
Hello,
Thank you for sharing your feedback. We appreciate you taking the time to describe your experience.
Game outcomes and bonus features can vary significantly depending on the game, volatility, and individual play sessions, and we understand that not every experience will meet expectations. We’re sorry to hear that our platform wasn’t the right fit for you.
We value all feedback, as it helps us continue improving our offering and player experience.
Best wishes,
LuckyStart Casino
WHere is 0 stars when you need it.
Where is 0 stars when you need it.
SCAM!!!
These guys are the worst, stealing money away from my winnings and trying to appease me with bonus offers.
I won 2200$ and they confiscated it and gave me 70$ as a bonus which i cant withdraw until i play over 2,000 games of 7$ bets as a max bet.
15 janvier 2026
Avis spontané
Réponse de Luckystart
Hello Denny,
Thank you for your feedback. We’re sorry to hear about your experience and we take situations like this very seriously.
For privacy and security reasons, we can’t review or discuss account-specific details publicly. Please contact our support team via live chat or email with your registered email address, and we’ll be happy to review your case and provide a clear explanation.
Best wishes,
LuckyStart Casino
Unseriös Unternehmen
Unseriös, Nicht zu empfehlen. Habe mehrere tausend Euro verspielt, dann mit 50 € Einzahlung über 3000€gewonnen ,runter gespielt auf 1000 € die ich mir auszahlen lassen wollte. Als Antwort kam diese Nachricht.
Vielen Dank, dass Sie in der Warteschleife sind. Der Betrag von 800,26 EUR wurde aufgrund des maximalen Gewinns (40% Reload-Bonus bis zu 100 EUR) auf 200 EUR abgezogen.
Verbrecher nicht zu empfehlen. Reine abzocke. Ich spiele schon lange und auch bei anderen Casinos. Aber sowas ist einfach nur schmutzig
17 décembre 2025
Avis spontané
Réponse de Luckystart
Hallo Olaf,
Es tut uns sehr leid zu hören, dass Sie diese Erfahrung gemacht haben. Uns ist wichtig, dass alle Abläufe transparent bleiben und keine offenen Fragen bestehen. Wenn Sie den Vorgang detailliert besprechen möchten, schreiben Sie uns gern jederzeit an E-Mail-Adresse – wir sind offen für den Austausch und unterstützen gern.
Zum Sachverhalt: Gemäß unseren Bonusbedingungen gilt für Loyalty- und VIP-Boni folgende Begrenzung:
"Die maximalen Gewinne, die aus einem Loyalty- oder VIP-Bonus ausgezahlt werden, betragen das 10-fache des ursprünglichen Bonusbetrags. Gewinne, die darüber liegen, verfallen. Diese Begrenzung bleibt auch nach Erfüllung der Umsatzbedingungen bestehen."
Daher wurde die Auszahlung in diesem Fall entsprechend der Regel berechnet. Die Bonusbedingungen sind öffentlich einsehbar und gelten für alle Spieler gleichermaßen.
Vielen Dank für Ihr Feedback – wir möchten den Spielablauf für unsere Spieler jederzeit fair, transparent und angenehm gestalten und helfen gern weiter, wenn etwas unklar ist.
Best wishes,
LuckyStart Casino
Great Casino.
Great Casino.. fast Support..many Provider..many payments...cool Design...smooth Slot Run... I have a good View about this Casino
16 décembre 2025
Avis spontané
Réponse de Luckystart
Hello Riiitch,
Thank you so much for the great review! We’re thrilled to hear you enjoyed the fast support, wide selection of providers and payment methods, smooth gameplay, and the design of our platform. We really appreciate your positive view of our casino! 🙌
Best wishes,
LuckyStart Casino
It has you feeling like a million bucks
28 novembre 2025
Avis spontané
Réponse de Luckystart
Hello Van,
Thank you for your kind words! We’re glad the experience left you feeling great.🙌
Best wishes,
LuckyStart Casino
My first grand jackpot
I couldnt reccomend lucky start any higher.. great games. Great staff and even better payouts.. omce tjrough verification withdrawals are smooth am easy
29 novembre 2024
Avis spontané
Réponse de Luckystart
Hello Nicholas,
Thank you so much for the amazing review! We’re thrilled to hear you enjoyed the games, found our support helpful, and had a smooth withdrawal experience after verification. We truly appreciate you recommending LuckyStart so highly! 🙌
Best wishes,
LuckyStart Casino
Nice to play
I liked this casino nice and easy and lots of fun to play.
Would recommend this casino
21 novembre 2025
Avis spontané
Réponse de Luckystart
Hello Marie-Lou,
Thank you so much for the lovely review! We’re happy to hear you found the casino easy, fun and enjoyable to play. We truly appreciate the recommendation! 🙌
Best wishes,
LuckyStart Casino
I have had lots of wins up in The…
I have had lots of wins up in The thousands more than a hand full of times.
Always getting a feature
10 novembre 2025
Avis spontané
Réponse de Luckystart
Hello Tilli,
Thank you for sharing your experience! It’s great to hear you’ve had some exciting wins and enjoyed the features along the way. We’re happy you’re having fun - that’s what it’s all about! 🙌
Best wishes,
LuckyStart Casino
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