Humble greetings and thank you Luminary! Your product is immaculate and I am definitely purchasing more items🤞😁. Thank you for the great service and the ample communication via WhatsApp, which mad... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Looks even better in person and feels great to wear. Really impressed with the quality and how much it catches the light. For the price, I think it’s excellent value for money. Very happy with it!
Great experience dealing with the Luminary team. Had a small factory fault on my chain which was a few months old. I contacted the team to inform them of what happened. The item was replaced with... Voir plus
L'entreprise a répondu
I give these guys 200% just on the personal customer service alone, making sure you are happy by all means! I think their products speak for themselves, I have two so far and window shopping every wee... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
South African Luxury Hip Hop Jewellery
Coordonnées de contact
15 Harriet Crescent, 2191, Johannesburg, Afrique du Sud
- +27 60 634 7112
- info@luminarysouthafrica.com
- luminaryjewellery.com
4,7
Excellent
455 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de LUMINARY
To many more Sizwe! Thank you for your order.
Réponse de LUMINARY
Thank you for your excellent review. We highly appreciate it.
Réponse de LUMINARY
Thank you for your feedback! We completely understand the frustration when a delivery arrives later than expected. In this case, your order arrived just one day after the estimated delivery date — unfortunately, couriers sometimes require an extra day for delivery, as noted on our website. We really appreciate your patience and understanding, and we’re glad your order reached you safely.
Excellent jewelry 👌 ✨️ 😍 and Excellent…
Excellent jewelry 👌 ✨️ 😍 and Excellent service 👌
16 juillet 2025
Réponse de LUMINARY
Thank you Ilaam! That's the #LuminaryLevel for you.
Great experience
Great experience! Organised a birthday present last minute and they went out of their way to get it to me in time for the birthday. Will definitely recommend!
6 juillet 2025
Réponse de LUMINARY
Thank you so much! We’re so glad we could make it in time for the birthday — we truly appreciate the support and recommendation
Scammers
Ordered dentures. The tracker says delivered June 21. Never delivered. Scammers
21 juin 2025
Avis spontané
Réponse de LUMINARY
Hi Liz, you have mistaken us for another company. We don't sell dentures. We sell jewellery. You have never ordered from us before and you are not on our customer list. Please remove your review as you have mistaken us for another company.
Réponse de LUMINARY
We appreciate your review Tyler, thank you!
Good care, communication and competence
Always happy to make an order because the products are dope and the customer service is nothing to ignore either
17 juin 2025
Réponse de LUMINARY
Your satisfaction is ours! We can't thank you enough Mr Kuts! To many more.
Exceptional experience with Luminary, would highly recommend!
Lovely products and great customer service! They were so helpful and friendly, and the products arrived exactly as described. Will definitely be buying from them again!
9 juin 2025
Réponse de LUMINARY
Thank you so much for your wonderful feedback! We’re so happy to hear you had such a great experience and love your pieces. Our team truly appreciates your support and can’t wait to have you shop with us again soon.
Custom Pendant review
The quality of the final product is outstanding. Nice packaging as well.
28 mai 2025
Réponse de LUMINARY
Thank you so much for your kind words! We’re so glad you love the quality and packaging — every detail matters to us. We appreciate your support and hope you enjoy your piece.
Awesome experience even greater product.
2 juin 2025
Réponse de LUMINARY
Thanks for the awesome review Keketso!
I had a good experience with luminary
13 mai 2025
Réponse de LUMINARY
Thank you for the great feedback!
Misleading information and nowhere to…
Misleading information and nowhere to log an exchange!
7 mai 2025
Réponse de LUMINARY
Hi Charlene,
As per our response on your previous review, there is a clear product description tab, which displays the material that the respective item is made from.
We do indeed offer exchanges as per our exchanges policy, which is indeed on our website (within a 14 day exchange period)
Exchanges can be logged directly to our email or WhatsApp line. Link to information on our exchange policy: https://www.luminaryjewellery.com/pages/returnsandexchanges
The quality of the jewelry is top tier…
The quality of the jewelry is top tier and the service was top notch
5 mai 2025
Réponse de LUMINARY
We appreciate the great feedback! To many more, Nkosinathi. Thank you fam!
Had a great experience with Luminary…
Had a great experience with Luminary who helped me finalize my order and stayed in touch all the way to delivery
30 avril 2025
Réponse de LUMINARY
That's the way we do it. Ensuring a smooth and quick process from the start, to the end. Thanks Vincent!
Great product!
29 avril 2025
Réponse de LUMINARY
We always ensure the best quality across the board on all our products that we stock.
Réponse de LUMINARY
Your feedback is highly appreciated fam! We hope to see you soon again.
Superb support
Superb support, you will never go wrong. They are honest and reliable they kept giving me detailed updates of my piece
16 avril 2025
Réponse de LUMINARY
This is the #LuminaryLevel. We pride ourselves in ensuring customer satisfaction. Thanks Humbulani!
Shopping at Luminary is always a great…
Shopping at Luminary is always a great experience, their communication is excellent and they always under promise and over deliver!
14 avril 2025
Réponse de LUMINARY
Your great review is highly appreciated! Thank you very much Chelsea.
Great Experience
What a great experience working with the Luminary team. Super responsive throughout the whole purchasing process and any questions I had were answered immediately. I highly recommend this company and I definitely will be coming back to shop with Luminary again. Really amazing service thank you guys
25 avril 2025
Avis spontané
Réponse de LUMINARY
Gareth, your great feedback is highly appreciated. We're glad we could assist you with your requested items. Have a good one!
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