From first contact with Lunn's Jewellers to the actual purchase I was impressed with their organisation. They kept me informed at every step of the process, ensured that my purchase would fulfil my... Voir plus
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Lisez les avis des autres
Lunns are first class all the time. My husband purchased David Yurman ear rings and he also purchased a David Yurman necklace in December 2025. The welcome is lovely and the coffee beautiful. S... Voir plus
L'entreprise a répondu
I had an exceptional experience at Lunn’s Victoria Square when choosing an engagement ring. From the moment we walked in Martine made the whole process feel relaxed, special and completely stress-fre... Voir plus
L'entreprise a répondu
Today I happened to be passing Lunn's Rolex store and popped in after seeing an incredible variety of watches in the window. Once inside, I was privileged to spend over an hour with Morgen, who shared... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
A renowned Northern Irish jeweller catering to clientele across the UK and the Republic of Ireland. With over six decades of rich heritage, we have consistently excelled in offering exquisite diamonds, luxury watches, and unparalleled customer service. Our independent family-owned business, now lead by its third generation, operates from our esteemed locations, nestled in the heart of Belfast and on Shipquay Street in Derry/Londonderry.
Our Shipping Promise
Free Delivery to the UK and ROI
When shopping with us, receive free delivery to the UK and ROI
Coordonnées de contact
Queens Arcade, BT1 5FE, Belfast, Royaume-Uni
- 028 90329799
- concierge@lunns.com
- lunns.com
4,9
Excellent
387 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very friendly and educated staff they…
Very friendly and educated staff they know their stuff
17 janvier 2026
Réponse de Lunn's Jewellers
Hi Julian,
Thank you for your kind 5 star review. We are very pleased to hear of the service you were provided, and look forward to seeing you again soon.
Best wishes, Lunn's
Fantastic watch repair and service
Fantastic watch repair and service. Professional from start to finish whilst being personal and accommodating!
17 janvier 2026
Réponse de Lunn's Jewellers
Hi Gerry,
Thank you for your kind 5 star review. It is great to hear you had such a wonderful experience with our Aftercare department, and will be sure to pass this message on to the team. We will forward to seeing you again in the future!
Best wishes, Lunn's
Friendly and personable service.
Friendly and personable service with staff that were also knowledgeable and passionate about the products. Also, no pressure to make a decision and purchase an item.
17 janvier 2026
Réponse de Lunn's Jewellers
Hi Gary,
Thank you for your kind 5 star review. We are delighted to hear you had such a wonderful experience with us, and are looking forward to seeing you again in the future!
Best wishes, Lunn's
Fantastic Service!
Fantastic Service!
It is a pleasure dealing with Lunn's. Such friendly, helpful and knowledgeable staff.
11 février 2026
Réponse de Lunn's Jewellers
Hi Conor,
Thank you for your kind 5 star review. We are delighted to hear you had such wonderful service, and are looking forward to welcoming you back soon.
Best wishes, Lunn's
Excellent service both in store and…
Excellent service both in store and online. Would definitely recommend Lunns to family and friends.
3 février 2026
Réponse de Lunn's Jewellers
Hi June,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience in store and online. We look forward to welcoming you back soon!
Best wishes, Lunn's
We went to tag at lunns on Saturday…
We went to tag at lunns on Saturday 14th Feb and I can honestly say it was a joy to be there. Charlie was looking after my husband and Jess was his wing woman a great combo. After looking at four watches and no one rushed us hubby picked what he wanted but I had spotted a watch to. So yes both where bought and hubby and I left happy (me more jolly as I’d had some fizz) I really cannot thank Charlie and Jess for all their help what lovely people. Xxxxxx
14 février 2026
Avis spontané
Réponse de Lunn's Jewellers
Hi Johnston & Nichola,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with Charlie and Jess. We will be sure to pass this message on to them, and we hope you both enjoy your new timepieces. We look forward to seeing you both again soon!
Best wishes, Lunn's
What can I say about Lunn’s…simply the best
What can I say about Lunn’s? Well the simple truth is that it is the best jewellery store, bar none. I have been shopping there since 1988 and have enjoyed a lot of fantastic moments, always enabled by Barry, a top man. Long may you reign 👌
5 janvier 2026
Avis spontané
Réponse de Lunn's Jewellers
Hello Malcolm,
Thank you for your kind 5 star review. We really value your continued support and have certainly enjoyed being part of so many special occasions. We appreciate your kind words, and will be sure to pass them on to Barry especially. We look forward to seeing you again soon.
Best wishes, Lunn's
Very welcoming and relaxed atmosphere…
Very welcoming and relaxed atmosphere when collecting my watch. Customer service was excellent on the day and also by email, being quick to respond to any queries.
27 janvier 2026
Réponse de Lunn's Jewellers
Hello,
Thank you for your kind 5 star review. We are delighted to hear of your experience when shopping with us and hope you enjoy your new timepiece. We look forward to welcoming you back in the future!
Best wishes, Lunn's
His & Hers Watches
Both my wife and I had a memorable experience in the Omega boutique purchasing watches to celebrate our upcoming birthdays.
Travis reached out before our appointment to see if there was anything in particular we were interested in and had a private room ready for our arrival along with a fantastic bottle of champagne.
Based on our preferences Travis had curated a selection of watches for us to choose from, I found this invaluable as I ended up with a watch that I hadn’t previously considered.
Travis’s product knowledge and enthusiasm for the brand really shone through adding greatly to the experience.
5 février 2026
Avis spontané
Réponse de Lunn's Jewellers
Hi Mark,
Thank you for your kind 5 star review. We are so glad to hear you had such a positiv experience visiting our TUDOR boutique. Your kind words mean a lot, and we will be sure that this is passed on to Travis and the team. We hope you enjoy your new timepieces and look forward to welcoming you back into store in the future!
Best wishes, Lunn's
Watch serviced and returned within…
Watch serviced and returned within original timescale. Excellent service.
8 janvier 2026
Réponse de Lunn's Jewellers
Hi Emma,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with our Aftercare department, and look forward to seeing you again soon.
Best wishes, Lunn's
Very friendly and professional service.
20 décembre 2025
Réponse de Lunn's Jewellers
Hi James,
Thank you for your kind 5 star review. It is great to hear you recieved friendly and professional service and we look forward to seeing you again in the future!
Best wishes, Lunn's
Fabulous experience and exceptional…
Fabulous experience and exceptional customer service. Would 100% recommend.
22 janvier 2026
Réponse de Lunn's Jewellers
Hi Victoria,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with us, and look forward to seeing you again in the future!
Best wishes, Lunn's
Good experience at Shipquay shop
Good service from Eileen at the Shipquay store when I bought a new Tag Heuer watch. She sized the watch perfectly to suit and assisted in very pleasant purchase.
23 janvier 2026
Réponse de Lunn's Jewellers
Hi there,
Thank you for your kind 5 star review. It is wonderful to hear you had such a great experience with Eileen in our Shipquay store, we will be sure to pass on your nice message to her. We look forward to seeing you again soon and hope you enjoy your new timepiece!
Best wishes, Lunn's
Excellent service from Aidan Hawkins at…
Excellent service from Aidan Hawkins at the Omega centre. I’m very happy with my purchase.
9 janvier 2026
Réponse de Lunn's Jewellers
Hi Jim,
Thank you for your kind 5 star review. We are delighted to hear you had such great service from Aidan, and we will be sure to pass this message on to him. We look forward to seeing you again in the future.
Best wishes, Lunn's
Brilliant company to deal with
Brilliant company to deal with, very knowledgeable friendly staff
Would highly recommend
3 février 2026
Réponse de Lunn's Jewellers
Hi Jamie,
Thank you for your kind five star review. We are delighted to hear you had such a great experience shopping with us. We look forward to seeing you again soon!
Best wishes, Lunn's
Fantastic Team!
Great customer experience because of the wonderful people working there!
26 janvier 2026
Réponse de Lunn's Jewellers
Hi Murad,
Thank you for your kind 5 star review. We are delighted you were so please with the customer service you recieved. We look forward to dealing with you again in the future.
Best wishes, Lunn's
Ordered online and then had store pick…
Ordered online and then had store pick up. A very professional service from ordering to collection of item.
27 janvier 2026
Réponse de Lunn's Jewellers
Hi SG,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience shopping with us, and look forward to welcoming you back in future!
Best wishes, Lunn's
Excellent
Excellent, seamless on line purchase, great packaging and a nice handwritten note inside. Very good prices and super quick turnaround. Thank you.
26 janvier 2026
Réponse de Lunn's Jewellers
Hi Chris,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience shopping with us online, we will be sure to pass this on to our Concierge team. We look forward to dealing with you again in the future!
Best wishes, Lunn's
Amazing service and a perfect ring
Fantastic service from start to finish. Courtney was so friendly and helpful and made what could have been a stressful decision feel easy and enjoyable. They really listened to what I was looking for and helped me choose the perfect engagement ring. Couldn’t recommend this jeweller enough!
30 janvier 2026
Avis spontané
Réponse de Lunn's Jewellers
Hi Matthew,
Thank you for your kind 5 star review. We are so glad we got to play a part in such a special occasion, and that you received such friendly and helpful service from Courtney. We will be sure to let her know of your message, and look forward to welcoming you back in the future!
Best wishes, Lunn's
Grainne in Lunns Tudor Boutique was…
Grainne in Lunns Tudor Boutique was exceptional from start to finish. She handled my initial query over the phone with professionalism and clarity and guided me seamlessly all the way through to the completed sale. She was consistently polite, knowledgeable, and a pleasure to deal with. The whole process felt smooth and well managed thanks to her support. I wouldn’t hesitate to recommend Grainne to anyone looking for a first-class service.
30 janvier 2026
Avis spontané
Réponse de Lunn's Jewellers
Hi Leo,
Thank you for your kind 5 star review. We are delighted to hear you had such a fantastic experience with Grainne, and will be sure to pass this message on to her. We look forward to welcoming you back in store in the future.
Best wishes, Lunn's
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