From first contact with Lunn's Jewellers to the actual purchase I was impressed with their organisation. They kept me informed at every step of the process, ensured that my purchase would fulfil my... Voir plus
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Lisez les avis des autres
Lunns are first class all the time. My husband purchased David Yurman ear rings and he also purchased a David Yurman necklace in December 2025. The welcome is lovely and the coffee beautiful. S... Voir plus
L'entreprise a répondu
I had an exceptional experience at Lunn’s Victoria Square when choosing an engagement ring. From the moment we walked in Martine made the whole process feel relaxed, special and completely stress-fre... Voir plus
L'entreprise a répondu
Today I happened to be passing Lunn's Rolex store and popped in after seeing an incredible variety of watches in the window. Once inside, I was privileged to spend over an hour with Morgen, who shared... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
A renowned Northern Irish jeweller catering to clientele across the UK and the Republic of Ireland. With over six decades of rich heritage, we have consistently excelled in offering exquisite diamonds, luxury watches, and unparalleled customer service. Our independent family-owned business, now lead by its third generation, operates from our esteemed locations, nestled in the heart of Belfast and on Shipquay Street in Derry/Londonderry.
Our Shipping Promise
Free Delivery to the UK and ROI
When shopping with us, receive free delivery to the UK and ROI
Coordonnées de contact
Queens Arcade, BT1 5FE, Belfast, Royaume-Uni
- 028 90329799
- concierge@lunns.com
- lunns.com
4,9
Excellent
387 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Visit to Lunns in Queen’s Arcade
Well looked after and was offered a good selection of alternatives for what I had in mind for my wife’s birthday.
Very professional in all respects.
27 septembre 2025
Réponse de Lunn's Jewellers
Hi John,
Thank you for your 5 kind star review. We are delighted you were satisfied with our product offering, and look forward to seeing you again in the near future!
Best wishes, Lunn's
Top Class Experience!
The staff were really professional and extremely friendly and the overall experience was top class. I was greeted at the door when I entered the store, offered drinks and snacks and the lady to assisted me was really friendly and knowledgeable about the product I was buying.
27 septembre 2025
Réponse de Lunn's Jewellers
Hi Glenn,
Thank you for your kind 5 star review. We are glad to hear you recieved such friendly and knowlegable service, and we look forward to seeing you again soon.
Best wishes, Lunn's
Eternity ring 💍
We purchased an eternity rings from Lunn's.
From our first visit we found our experience was very good,staff were very friendly, knowledgeable and the ambience was just perfect.
18 juillet 2025
Réponse de Lunn's Jewellers
Hi Cecelia,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience in store, and look forward to seeing you again soon. We hope you enjoy your new pieces of jewellery!
Best wishes, Lunn's
Extremely welcoming and treated with…
Extremely welcoming and treated with kindness throughout, Claire was not pushy in the sale but explaining everything in a very professional way.
13 septembre 2025
Réponse de Lunn's Jewellers
Hi Gerald,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with Claire, and will be sure to pass this message on to her. We look forward to seeing you again soon.
Best wishes, Lunn's
Amber was very helpful and patient
23 septembre 2025
Réponse de Lunn's Jewellers
Hi Pamela,
Thank you for your kind 5 star review. We will be sure to pass your message on to Amber, and look forward to seeing you again soon.
Best wishes, Lunn's
Great place to shop for top brands of…
Great place to shop for top brands of watches they do know how to look after their customers great shopping experience when looking for high end watches
15 septembre 2025
Réponse de Lunn's Jewellers
Hi John,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience with us, and look forward to welcoming you back soon.
Best wishes, Lunn's
Réponse de Lunn's Jewellers
Hi Timothy,
Thank you for your kind 5 star review. We are very pleased to hear you had such a positive experience, and look forward to dealing with you again in the future!
Best wishes, Lunn's
Exceptional
I love the selection of watches available as I am a keen collector of watches and am never disappointed. I recently purchased a Tudor watch and am delighted with it. I will definitely buy more from Lunn’s. The customer service and care is exceptional.
30 septembre 2025
Réponse de Lunn's Jewellers
Hi Chris,
Thank you for your kind 5 star review. We are delighted to hear you are always satisfied with our product offering. We hope you enjoy your new TUDOR timepiece, and look forward to seeing you again soon.
Best wishes, Lunn's
A truly personalised, customer-first luxury experience.
The people at Lunn's are your greatest asset as I truly feel like a valued customer and enjoy every interaction. The Victoria Square team is amazing, and in particular Dawn's ability to build relationships and keep me engaged even when I am not physically in the store is second to none. The magazines/brochures with the hand written personalised notes, the keeping in touch messages, event invites, and the warm and unhurried in-store experience all add up to real luxury relationship. Love dealing with Lunn's.
29 septembre 2025
Réponse de Lunn's Jewellers
Hi Micheál,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience in our Victoria Square store, particularly with Dawn. We will be sure to pass this message on to her. We look forward to seeing you again in the near future!
Best wishes, Lunn's
Great experience.
Great customer care.polite and effective in doing there jobs.felt relaxed and cared for as soon as we walked through the door.
Explained all about the watches that I needed to know ,how it worked ,the reducing of the size of the strap,that they covered the sorting of the guarantee which was huge for me.loved the time I spent there.big thanks to the gent who served me on the 3 occasions me and my wife spent there.
23 juillet 2025
Réponse de Lunn's Jewellers
Hi Demond,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience with us, and we look forward to seeing you again soon!
Best wishes, Lunn's
Excellent friendly service in Omega
Excellent friendly service in Omega. Conor and Aiden were very helpful.
1 octobre 2025
Réponse de Lunn's Jewellers
Hi Philip,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience in our OMEGA showroom - and will be sure to pass this message on to Conor and Aidan. We look forward to seeing you again in the future.
Best wishes, Lunn's
Fantastic experience
Fantastic experience, very knowledgeable team, and great customer service.
20 septembre 2025
Réponse de Lunn's Jewellers
Hi Paddy,
Thank you for your kind 5 star review. We are delighted to hear you had such a great experience with us, and we look forward to dealing with you in the future.
Best wishes, Lunn's
I do not normally write reviews but…
I do not normally write reviews but felt compelled to after visiting Lunn's last Saturday. Luke was excellent from start to finish, a combination of consumate professionalism and a deep knowledge of Rolex. He was incredibly patient in answering my Qs and then during a Facetime call to my wife to inform our decision. This enabled a 31mm Datejust purchase all on the same day. HUGE thank you not just on the day, but also your follow up to the purchase. The watch is fabulous and did exactly what I hoped for
4 octobre 2025
Avis spontané
Réponse de Lunn's Jewellers
Hi Ian,
Thank you for taking the time to leave your review. We are delighted you felt you had a 5 star experience, and will pass your message on to the team - especially Luke. We hope you enjoy your new timepiece, and look forward to welcoming you back in store in the future!
Best wishes, Lunn's
Lunns great local jewellers
Went to buy a Tudor watch and from the online team to Brett in the shop it couldn't have been smoother,great customer service and you are made to feel like nothing is too much trouble.
27 septembre 2025
Réponse de Lunn's Jewellers
Hi Paul,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience in store, and will be sure to pass this message on to Brett. We look forward to seeing you again soon.
Best wishes, Lunn's
Excellent Service
I telephoned Omega shop in the Arcade and talked to Travis, he made the experience of buying an Omega Speedmaster very easy. He is very knowledgeable about the intricacies of the watch and made the purchase very enjoyable.
3 octobre 2025
Avis spontané
Réponse de Lunn's Jewellers
Hi W. & J. Chambers,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience instore, and we will be sure to pass your message on to Travis.
Best wishes, Lunn's
Lovely experience
Lovely experience, really professional and friendly. I felt like this was a standard purchase but they made it feel really special. I was going in to collect something I purchased online but they didn’t just hand it over, they sat down and took the time to show the product and make sure I was comfortable with it. Would definitely go back and have been actively looking for my next purchase from Lunns.
30 juillet 2025
Réponse de Lunn's Jewellers
Hi Stiofan,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience with us, and will be sure to pass your appreciation onto the team. We look forward to dealing with you again soon.
Best wishes, Lunn's
Pre Owned Watch
Very quick, responsive, courteous and patient service.
Everything delivered safely and on time.
23 septembre 2025
Réponse de Lunn's Jewellers
Hello,
Thank you for your kind 5 star review. We are delighted to hear you had a positive experience with us online, and hope you enjoy your new timepiece. We look forward to dealing with you again in the future!
Best wishes, Lunn's
Highly recommend
Went to Lunns yesterday with my husband to purchase a special ring. What a lovely warm & memorable experience. High quality jewellers are often stuffy & intimidating but not this one. From the lovely doorman to delightful & patient Amber we were treated so beautifully. Came away with a georgous ring & happy memories of the time choosing it. Did I mention the chocs & a glass of champagne?
26 septembre 2025
Avis spontané
Réponse de Lunn's Jewellers
Hi Joan,
Thank you for your kind 5 star review. We are delighted to hear you had such a positive experience in store with Amber. We will be sure to pass this message on to her. We look forward to welcoming you back soon - and hope you enjoy your beautiful new ring!
Best wishes, Lunn's
Réponse de Lunn's Jewellers
Hi Colin,
Thank you for your kind 5 star review. We are delighted to hear you had such a nice experience with us and look forward to welcoming you back in the future!
Best wishes, Lunn's
Great to deal with fast delivery no…
Great to deal with fast delivery no issues at all
2 septembre 2025
Réponse de Lunn's Jewellers
Hi Shane,
Thank you for your kind 5 star review. We are delighted you had such a positive experience with us online, and look forward to dealing with you again in the future!
Best wishes, Lunn's
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