From first contact to placing the order for dining chairs and bar stools. Communications were second to none, very fast delivery. And bar stools and dining chairs were beautiful, ready assembled so o... Voir plus
L'entreprise a répondu
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From first contact to placing the order for dining chairs and bar stools. Communications were second to none, very fast delivery. And bar stools and dining chairs were beautiful, ready assembled so o... Voir plus
L'entreprise a répondu
We bought the Marzio coffee table and a couple of the Willow Black coffee tables. Delivery times/ process was without issue. The design and quality are superb. I have no doubt we’ll buy again soon.
L'entreprise a répondu
Ordered large table and 8 chairs from this company. Chairs are handmade so slight mark and scratches are understandable. However, the price does not reflect that. For the price that i paid I was expec... Voir plus
Great delivery, friendly delivery ppl, they fitted up everything for me in my home. My only criticism is that they don’t remove the packaging of the table & chairs so they’ve now been sitting on my dr... Voir plus
L'entreprise a répondu
Luxury interiors, designed for real homes. At Lush Interiors UK, we offer high-quality, stylish furniture at accessible prices. From timeless statement pieces to bespoke designs, we bring elegance and craftsmanship to every space. Explore our collection at www.lushinteriors.co
Écrit par l'entreprise
86 Pullman Road, LE18 2DB, Leicester, Royaume-Uni
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Pleased with the stool, slightly darker grey to the other 2 stools previously purchased but blends in well.

Réponse de Lush Interiors
Good quality furniture at competitive prices, delivwred promptly.

Réponse de Lush Interiors
Drivers were very polite .chairs wasn't up to my standard marks on chairs. Material isn't smooth it feels rough. Lush have been very helpful easy returns I'd recommend them for customers service very good .they are collecting chairs with a full refund can't ask for more I'd give that a 10

Réponse de Lush Interiors
Hiw refreshing to have a company tgat answers phone calls and sends helpful e mails we ordered a dining table and chairs and it was faultless from ordering to delivery they kept us informed along the way
It is not often you can say this theses days

Réponse de Lush Interiors

Réponse de Lush Interiors
Very good service for responding and reasonable.
High quality items 👌

Réponse de Lush Interiors
Absolutely love our dining bar stools for our new kitchen. Customer service great and love seeing the products on their instagram page in customers’ homes. 5⭐️ happy to shop again!

Réponse de Lush Interiors
Very happy with my dining table and chairs, good quality and fast delivery

Réponse de Lush Interiors
Chairs looked amazing online and instegram however the ones I received were absolutely rubbish. Out of the 6 chairs ordered, 4 were faulty ( stain drops marks, broken back rest, scratches on the legs). The backrest had visible staples which was not good. Overall, the price paid is not in line with the quality of the chairs (overpriced).

Réponse de Lush Interiors
Brilliant company, I will definitely be buying from here again.
Website stated a 2-4 week delivery time when placing my order, i received a call the next day saying my items were ready for delivery and delivery was done 3 days after my order was placed.
Drivers were fab, placed the chairs in my kitchen where I wanted them.
The chairs are better than I could have expected, they look out of this world and quality is great.

Réponse de Lush Interiors
Excellent service, excellent delivery team and excellent product. Thanks

Réponse de Lush Interiors
I bought an ottoman bed from Lush Interiors and it has been a complete disaster. Not long after purchase, the base started to sink on one side and the whole structure felt weak and unstable. It was clearly poor quality and not built to last.
I contacted Lush Interiors for support and at one point I had to chase them after three weeks just to get a response. When they finally replied, they said the manufacturer had gone bust and they were not responsible. That in itself is very questionable. Why are they selling products from a manufacturer that could not even stay in business?
They offered no help at all. No repair. No replacement. No refund. Not even a basic goodwill gesture. They just refused to do anything and made it clear they were not interested. Their customer service has been disgraceful.
To make matters worse, the shop I originally bought the bed from has now permanently closed. When I first went in to ask about the size of the mattress, the woman working there could not have been more unhelpful. She was sitting on her phone and laptop and told me to just look on the website. Her attitude was rude and dismissive from the start and she made no effort to assist.
Overall, this has been one of the worst customer experiences I have ever had. Poor quality product, appalling customer service, rude staff and absolutely no responsibility taken. Once they have your money, you are on your own.
Avoid Lush Interiors completely. I would never buy from them again!

Réponse de Lush Interiors
Super fast delivery from pleasant lovely couriers, can’t fault them!

Réponse de Lush Interiors
I ordered some bar stools arrived quickly excellent service the bar stools are stunning & set my new kitchen off perfectly...great quality sturdy and look very expensive love them!!

Réponse de Lush Interiors
Value for money. Easy & quick ordering process. Estimated delivery was 6 weeks but we got ours within 3 days! Delivery guys were friendly and helpful and assembly was done quickly. Excellent service will be using Lush again.

Réponse de Lush Interiors
Coffee table and side table absolutely beautiful over the moon as I ordered online and had not seen product only in picture and very happy, Great experience from ordering to delivery would have give you more than five stars if it would let me, will definitely have no hesitation to order from your online in future.

Réponse de Lush Interiors
Brilliant customer service and delivery driver fantastic. Bar stools are stunning 😍. Will definitely buy from Lush again.

Réponse de Lush Interiors
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