Lush Interiors Avis 615

TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

From first contact to placing the order for dining chairs and bar stools. Communications were second to none, very fast delivery. And bar stools and dining chairs were beautiful, ready assembled so o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We bought the Marzio coffee table and a couple of the Willow Black coffee tables. Delivery times/ process was without issue. The design and quality are superb. I have no doubt we’ll buy again soon.

L'entreprise a répondu

Noté 3 sur 5 étoiles

Ordered large table and 8 chairs from this company. Chairs are handmade so slight mark and scratches are understandable. However, the price does not reflect that. For the price that i paid I was expec... Voir plus

Noté 4 sur 5 étoiles

Great delivery, friendly delivery ppl, they fitted up everything for me in my home. My only criticism is that they don’t remove the packaging of the table & chairs so they’ve now been sitting on my dr... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de meubles de chambre à coucher
  3. Accessoires de meubles

Écrit par l'entreprise

Luxury interiors, designed for real homes. At Lush Interiors UK, we offer high-quality, stylish furniture at accessible prices. From timeless statement pieces to bespoke designs, we bring elegance and craftsmanship to every space. Explore our collection at www.lushinteriors.co

Our Promise to You

Écrit par l'entreprise

We're Committed to Exceptional Service
We take pride in providing high-quality furniture, seamless customer support, and a stress-free shopping experience. Your home deserves the best, and we’re here to make that happen.
Quality, Trust & Timeless Design
Every piece is crafted with care, ensuring luxury, durability, and style that lasts.

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

615 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

We ordered the Luca dining table and 6…

We ordered the Luca dining table and 6 chairs, they were delivered yesterday and wow they are beautiful! Really great quality I’m over the moon! Delivery took around 3 weeks which was clearly communicated when we ordered, we also opted for the delivery team to assemble our furniture and I’m so glad we did, the delivery team were excellent! Would highly recommend!!

15 août 2025
Avis spontané
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Réponse de Lush Interiors

Hi Sara,

Thank you so much for your lovely review! We’re really pleased to hear you’re happy with your Luca dining table and chairs. Great to know the assembly service helped too — we’ll be sure to pass your kind words on to the delivery team.

Enjoy your new furniture, and thanks again for recommending us!

Noté 5 sur 5 étoiles

Very good from ordering to receiving my…

Very good from ordering to receiving my dining room chair & bar stools very good quality I love them thank you

14 août 2025
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Réponse de Lush Interiors

Hi Gillian,

Thank you so much for your kind words! We’re delighted to hear you love your new dining chairs and bar stools, and that everything went smoothly from ordering to delivery.

Enjoy your new furniture!

Noté 5 sur 5 étoiles

Great customer service and beautiful…

Great customer service and beautiful chairs and barstools

14 août 2025
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Réponse de Lush Interiors

Hi Rebecca,

Thank you for your lovely review! We’re so pleased to hear you’re happy with the chairs and barstools, and that you had a great experience with our customer service.

Noté 5 sur 5 étoiles

Great service thanks

Great service thanks

8 août 2025
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Réponse de Lush Interiors

Hi Jonathan,

Thanks so much for your review! We’re really glad you were happy with the service.

Noté 5 sur 5 étoiles

The delivery took a long time in the…4 weeks

The delivery took a long time in the first place I taught that this a doggy company and not delivering the goods.
But after contacting the company and sending the table yesterday the table is amazing and would recommend the black marble table.

12 août 2025
Avis spontané
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Réponse de Lush Interiors

Hi Francis,

Thank you so much for your review and for your patience with the delivery! We’re thrilled to hear that you love your black marble table, it means a lot to us that you’d recommend it.!

Thanks again for choosing Lush Interiors!

Noté 5 sur 5 étoiles

Received my bar stools without out any…

Received my bar stools without out any delays all good

5 août 2025
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Réponse de Lush Interiors

Hi Thanoojam,

Thank you so much for your review! We’re delighted to hear your bar stools arrived without any delays. Enjoy them and thanks again for choosing Lush Interiors! ✨

Noté 5 sur 5 étoiles

We love the Luna dining table and cream…

We love the Luna dining table and cream mason chairs. Really good quality at this price point. Little slow with delivery but kept us updated along the way. Worth the wait! Thanks Lush

7 août 2025
Avis spontané
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Réponse de Lush Interiors

Hi Simon,

Thank you so much for your kind words! We’re thrilled to hear you love your Luna dining table and Mason chairs. We really appreciate your patience with delivery and are glad the updates helped. Enjoy your new dining set! ✨

Noté 5 sur 5 étoiles

Great service

Great service. Very pleased with our table and chairs

24 juillet 2025
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Réponse de Lush Interiors

Thank you so much for your lovely feedback! We’re delighted to hear you’re pleased with your table and chairs. Enjoy them! ✨

Noté 5 sur 5 étoiles

Amazing service and product

Amazing service, product and correspondence

30 juillet 2025
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Réponse de Lush Interiors

Hi Stacy,

Thank you so much for your wonderful review! We’re thrilled to hear you’re happy with the service and your new pieces. Enjoy them! ✨

Noté 1 sur 5 étoiles

Extremely Disappointed – Poor Quality, No Accountability

I purchased a set of 4 dining chairs from Lush Interior for £700, expecting a level of quality and durability that matches the price. Unfortunately, I was proven wrong almost immediately.

After just two light uses, one of the chairs’ backrests became loose and unstable.The build quality is shockingly poor, and the craftsmanship is far below acceptable standards for a so-called “luxury” furniture brand.

When I contacted Lush Interior to return the item, they refused to accept a return, citing their 14-day return window even though the defect occurred within a month and clearly reflects a product quality issue, not a change of mind. Their response lacked both responsibility and empathy.

This has been a deeply frustrating experience. I feel like I wasted £700 on something that began to fall apart almost immediately. I would strongly caution others from purchasing from this company. If this is their idea of quality and customer service, it’s clear they prioritise short-term profits over long-term trust.

31 juillet 2025
Avis spontané
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Réponse de Lush Interiors

Hi Aytekin,

Thank you for your feedback, and we’re genuinely sorry to hear that you're unhappy with your experience. We’d like to clarify that we did not refuse to help — in fact, we offered a full replacement chair as soon as you reported the issue.

We absolutely stand by the quality of our furniture and take all reports of damage or defects seriously. A faulty item is treated very differently to a standard return, and we always aim to resolve these fairly and promptly, as we did in this case.

We regret that despite offering a resolution, you’ve chosen to leave a 1-star review. Please don’t hesitate to reach out at info@lushinteriors.co.

— The Lush Interiors Team

Noté 5 sur 5 étoiles

Great service

Great service
Delivery and instalment was great
Super friendly

22 juillet 2025
Avis spontané
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Réponse de Lush Interiors

Hi Emily,

Thank you so much for the lovely review! We're so glad to hear you were happy with the delivery and installation — and our team will be chuffed to hear your kind words about their friendliness too 😊

Enjoy your new pieces!

— The Lush Interiors Team

Noté 5 sur 5 étoiles

Delivered before eta and the guys who…

Delivered before eta and the guys who delivered were hilarious ( they don’t like dogs - made us laugh ) .. quickest table assembly ever !!! delivered on Friday chairs by DPD next morning all well packaged and perfect condition … looks amazing very happy

28 juillet 2025
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Réponse de Lush Interiors

Hi Gillian,

This made us smile — thank you so much! We're thrilled everything arrived ahead of schedule and that the delivery team gave you a laugh (even if they're not the biggest dog fans 😂). So glad you’re happy with the setup and how everything looks in your space!

Thanks again for your kind words 💫

— The Lush Interiors Team

Noté 5 sur 5 étoiles

Amazing service

Amazing service , amazing quality. Just ordered a dining table and chairs.

15 juillet 2025
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Réponse de Lush Interiors

Hi Ian,

Thank you so much for the glowing review! We're so pleased to hear you're happy with both the service and the quality of your new dining set. It means a lot to us!

We hope it brings style and comfort to your space for years to come 🍽️✨

— The Lush Interiors Team

Noté 5 sur 5 étoiles

Very good service

Very good service

27 juin 2025
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Réponse de Lush Interiors

Hi Alfas,

Thank you so much for your 5-star review! We really appreciate your support and are so glad to hear you were happy with the service.

Hope you’re loving your new pieces!

— The Lush Interiors Team

Noté 5 sur 5 étoiles

Delivery time was met to the minute…

Delivery time was met to the minute .The lads assembled our dining table , they were extremely professional & very polite , was a pleasure to have them in our home .

23 juillet 2025
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Réponse de Lush Interiors

Hi Tracie,

Thank you so much for the kind words! We’re so pleased to hear the delivery was perfectly on time and that the team made a great impression — we’ll be sure to pass on your lovely feedback to them.

It was a pleasure to deliver to your home!

— The Lush Interiors Team

Noté 5 sur 5 étoiles

Great quality

Fast communication, delivery guys on time and helpful. No issues, love, love the table and the quality.

24 juillet 2025
Avis spontané
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Réponse de Lush Interiors

Hi Jan,

Thank you so much for the fantastic review! We’re thrilled you loved the table and appreciated the fast communication and helpful delivery team.

Enjoy your beautiful new piece — it means a lot to us!

— The Lush Interiors Team

Noté 5 sur 5 étoiles

Amazing service!!

Easy to navigate website, keep you informed about your order, answer queries really fast, delivery men really nice and helpful. Would really recommend

21 juillet 2025
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Réponse de Lush Interiors

Hi Nazia,

Thank you so much for your kind words! We're thrilled to hear you found our website easy to use and that our team kept you well-informed throughout. We’ll be sure to pass your lovely feedback on to our delivery team too – they’ll be so pleased! 😊

Kind regards,

The Lush Interiors Team ✨

Noté 5 sur 5 étoiles

Love my chairs

Love my chairs! Easy ordering, fast and efficient delivery, Thank you!!🤩

16 juillet 2025
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Réponse de Lush Interiors

Hi Lorraine,

Thank you for your lovely review! We’re so pleased to hear you love your chairs and that the ordering and delivery process was smooth and efficient. We hope to see you again soon for more beautiful pieces! 🤩

Kind regards,

The Lush Interiors Team ✨

Noté 5 sur 5 étoiles

I was delighted with the service that I…

I was delighted with the service that I received from Lush Interiors.
My chairs were delivered within days of ordering them.
They are just want I wanted and arrived extremely well packed.
I look forward to buying more from Lush Interiors in the future!

15 juillet 2025
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Réponse de Lush Interiors

Hi Caroline,

Thank you for taking the time to leave such a kind review! We’re so pleased your chairs arrived quickly and safely, and that they’re exactly what you wanted. We’d love to help you again whenever you’re ready to add more pieces to your home.

Kind regards,
The Lush Interiors Team ✨

Noté 5 sur 5 étoiles

As always Fantastic customer services…

As always Fantastic customer services from lush interiors definitely the place that everyone needs to get their home furniture

15 juillet 2025
Avis spontané
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Réponse de Lush Interiors

Hi Khalid,

Thank you so much for your kind words and your continued support — it really means the world to us! We’re so happy to hear you’ve had a fantastic experience with our team and we love helping you make your home beautiful.

Can’t wait to welcome you back again soon!

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