From first contact to placing the order for dining chairs and bar stools. Communications were second to none, very fast delivery. And bar stools and dining chairs were beautiful, ready assembled so o... Voir plus
L'entreprise a répondu
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From first contact to placing the order for dining chairs and bar stools. Communications were second to none, very fast delivery. And bar stools and dining chairs were beautiful, ready assembled so o... Voir plus
L'entreprise a répondu
We bought the Marzio coffee table and a couple of the Willow Black coffee tables. Delivery times/ process was without issue. The design and quality are superb. I have no doubt we’ll buy again soon.
L'entreprise a répondu
Ordered large table and 8 chairs from this company. Chairs are handmade so slight mark and scratches are understandable. However, the price does not reflect that. For the price that i paid I was expec... Voir plus
Great delivery, friendly delivery ppl, they fitted up everything for me in my home. My only criticism is that they don’t remove the packaging of the table & chairs so they’ve now been sitting on my dr... Voir plus
L'entreprise a répondu
Luxury interiors, designed for real homes. At Lush Interiors UK, we offer high-quality, stylish furniture at accessible prices. From timeless statement pieces to bespoke designs, we bring elegance and craftsmanship to every space. Explore our collection at www.lushinteriors.co
Écrit par l'entreprise
86 Pullman Road, LE18 2DB, Leicester, Royaume-Uni
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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We ordered the Luca dining table and 6 chairs, they were delivered yesterday and wow they are beautiful! Really great quality I’m over the moon! Delivery took around 3 weeks which was clearly communicated when we ordered, we also opted for the delivery team to assemble our furniture and I’m so glad we did, the delivery team were excellent! Would highly recommend!!

Réponse de Lush Interiors
Very good from ordering to receiving my dining room chair & bar stools very good quality I love them thank you

Réponse de Lush Interiors
Great customer service and beautiful chairs and barstools

Réponse de Lush Interiors
The delivery took a long time in the first place I taught that this a doggy company and not delivering the goods.
But after contacting the company and sending the table yesterday the table is amazing and would recommend the black marble table.

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Received my bar stools without out any delays all good

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We love the Luna dining table and cream mason chairs. Really good quality at this price point. Little slow with delivery but kept us updated along the way. Worth the wait! Thanks Lush

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Réponse de Lush Interiors
I purchased a set of 4 dining chairs from Lush Interior for £700, expecting a level of quality and durability that matches the price. Unfortunately, I was proven wrong almost immediately.
After just two light uses, one of the chairs’ backrests became loose and unstable.The build quality is shockingly poor, and the craftsmanship is far below acceptable standards for a so-called “luxury” furniture brand.
When I contacted Lush Interior to return the item, they refused to accept a return, citing their 14-day return window even though the defect occurred within a month and clearly reflects a product quality issue, not a change of mind. Their response lacked both responsibility and empathy.
This has been a deeply frustrating experience. I feel like I wasted £700 on something that began to fall apart almost immediately. I would strongly caution others from purchasing from this company. If this is their idea of quality and customer service, it’s clear they prioritise short-term profits over long-term trust.

Réponse de Lush Interiors
Great service
Delivery and instalment was great
Super friendly

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Delivered before eta and the guys who delivered were hilarious ( they don’t like dogs - made us laugh ) .. quickest table assembly ever !!! delivered on Friday chairs by DPD next morning all well packaged and perfect condition … looks amazing very happy

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Amazing service , amazing quality. Just ordered a dining table and chairs.

Réponse de Lush Interiors
Delivery time was met to the minute .The lads assembled our dining table , they were extremely professional & very polite , was a pleasure to have them in our home .

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Fast communication, delivery guys on time and helpful. No issues, love, love the table and the quality.

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Easy to navigate website, keep you informed about your order, answer queries really fast, delivery men really nice and helpful. Would really recommend

Réponse de Lush Interiors
Love my chairs! Easy ordering, fast and efficient delivery, Thank you!!🤩

Réponse de Lush Interiors
I was delighted with the service that I received from Lush Interiors.
My chairs were delivered within days of ordering them.
They are just want I wanted and arrived extremely well packed.
I look forward to buying more from Lush Interiors in the future!

Réponse de Lush Interiors
As always Fantastic customer services from lush interiors definitely the place that everyone needs to get their home furniture

Réponse de Lush Interiors
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