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Luv Cars Avis 

1 617
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Very quick and unitrusive process,a special shout out to Sep for sourcing exactly what I needed at a budget that was cheaper than I anticipated 👍, and to Louise from the handover team, lovely people... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very straightforward and easy experience. I dealt with Kate and she made the experience so easy. After a discussion on the phone, mostly everything else was done via text and email and was really st... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had the best experience I’ve ever had sorting out finance for me new car. Everything was so easy all done by text as I couldn’t talk and I had the car the very next day - can’t recommend highly eno... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very pleasant staff and gets work done very quickly and professionally. Even though I didn't like 2 or 3 cars you would come back with another 1 and never give up 10 stars

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier en finances
  2. aussi dans
  3. Institution financière
  4. Société de crédit et de prêt automobile

Écrit par l'entreprise

At Luv Cars we are a leading car finance broker dedicated to providing our customers with the best and most convenient financing solutions for purchasing their dream cars. With our extensive network of lenders and dealer network, we are committed to helping you secure affordable and tailored financing options. We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!

Écrit par l'entreprise

We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(1 617)

424 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Luv Cars great experience 🌟🌟🌟🌟🌟

I have had a great experience with Luv Cars from beginning to end!
They have been patient with me when I was choosing a car at my budget and type of car i was looking for.
Rosie was always polite and helpful and patient and supportive with me.
I also had help and support from Reece and Ali.
Thank you Luv Cars, i have a wonderful and beautiful car! 🥰
My experience with you, has exceeded my expectations beyond anything i could have imagined!!
I am so happy with my car xx 💕💯

18 juillet 2026
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Réponse de Luv Cars

Hi, thank you for your kind feedback on Rosie, Reece and Ali. We are proud to hear that they made your experience with us such a positive one, and we will ensure they are commended for their excellent service. We hope you think of us again if you or anyone you know needs a new car in future.

Noté 5 sur 5 étoiles

I recently used Love Cars for my…

I recently used Love Cars for my vehicle financing, and the process was absolutely seamless. The team was incredibly helpful, explaining every step clearly and securing a fantastic rate for me. I highly recommend their services for anyone looking to finance a car without the usual hassle.

17 juillet 2026
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Réponse de Luv Cars

Hi Laura, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.

Noté 1 sur 5 étoiles

All the bull about taking pic with car…

All the bull about taking pic with car before realising funds I work Mon to Fri had to take time off just for a pic

17 juillet 2026
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Réponse de Luv Cars

Hi David, thank you for taking the time to share your feedback.
We’re truly sorry to hear about the experience not meeting expectations. This isn’t the level of service we aim to provide, and we understand how frustrating this must have been for you.

Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made. We would really appreciate the opportunity to discuss this further and work towards a resolution. Please contact our customer service department at your earliest convenience so
we can assist you directly.

Customerserice@luv-group.co.uk

Thank you again for bringing this to our attention.

Noté 5 sur 5 étoiles

Easy to deal with

Easy to deal with, everything sorted via phone and e-mail. very helpful. Especially Becca, who found me the car I now have. Thank you

17 juillet 2026
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Réponse de Luv Cars

Hi, thank you for your kind feedback on Becca. We are proud to hear that she made your experience with us such a positive one, and we will ensure she is commended for her excellent service. We hope you think of us again if you or anyone you know needs a new car in future.

Noté 5 sur 5 étoiles

Great service

Great service, amazing staff, Megan was excellent.

16 juillet 2026
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Réponse de Luv Cars

Hi Tina, thank you for your kind feedback on Megan. We are proud to hear that she made your experience with us such a positive one, and we will ensure she is commended for her excellent service. We hope you think of us again if you or anyone you know needs a new car in future.

Noté 5 sur 5 étoiles

They were ever so helpful

They were ever so helpful

15 juillet 2026
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Réponse de Luv Cars

Hi Tracy, thank you for taking the time to leave us a review. We are happy to hear that our team were very helpful. Enjoy your new vehicle.

Noté 4 sur 5 étoiles

They were friendly positive and…

They were friendly positive and helpful. They helped me source a great car. Then they put me in touch with a great lender. They supported me as I uploaded documents and liased with the lender. They informed me when I had the finance.

18 juillet 2026
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Réponse de Luv Cars

Hi Peter, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.

Noté 1 sur 5 étoiles

Awaful if i could i would have give…

Awaful if i could i would have give them negotive rating none of them have clue what they doing what they are saying they arrange the collection for me i told them i am going from cornwall but when i reached the dealership in london they refised to hand over the vehicle as they said the finance company did not pay them yet so i lose £400 on taxi and plus the train ticket back to cornwall plus train ticket back also the hasel plus dealership refused to refund the deposit avoid them its scam donot fall in to there trap

18 juillet 2026
Avis spontané
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Réponse de Luv Cars

Hi Muhammad, thank you for taking the time to share your feedback. We’re truly sorry to hear about the experience not meeting expectations. This isn’t the level of service we aim to provide, and we understand how frustrating this must have been for you.

Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made. We would really appreciate the opportunity to discuss this further and work towards a resolution. Please contact our customer service department at your earliest convenience so
we can assist you directly.

Customerserice@luv-group.co.uk

Thank you again for bringing this to our attention.

Noté 5 sur 5 étoiles

From start to finish everyone very…

From start to finish everyone very helpful there was no messing about an very professional

18 juillet 2026
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Réponse de Luv Cars

Hi Dave, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.

Noté 5 sur 5 étoiles

very easy to deal with very helpful and…

very easy to deal with very helpful and nothing was to much trouble

17 juillet 2026
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Réponse de Luv Cars

Hi James, thank you for taking the time to leave us a review. We are happy to hear that you found our processes easy and that our staff were helpful. We hope you enjoy your new vehicle.

Noté 5 sur 5 étoiles

Excellent efficient quick service from…

Excellent efficient quick service from start to finish

17 juillet 2026
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Réponse de Luv Cars

Hi, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our service. We hope you enjoy your new vehicle.

Noté 5 sur 5 étoiles

Great service

Everything done super fast and a great range of cars to choose from. Got the car i wanted and everything handled professionally and fast

17 juillet 2026
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Réponse de Luv Cars

Hi Gordon, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience and that everything was done quickly. Enjoy your new vehicle.

Noté 5 sur 5 étoiles

Service was excellent

Service was excellent. They’re highly recommended

17 juillet 2026
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Réponse de Luv Cars

Hi Sunny, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.

Noté 5 sur 5 étoiles

Smooth and seamless

Smooth and seamless

16 juillet 2026
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Réponse de Luv Cars

Hi Russel, thank you for taking the time to leave us a review. We are happy to hear that you found our processes smooth. We hope you enjoy your new vehicle.

Noté 5 sur 5 étoiles
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Réponse de Luv Cars

Hi Mark, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.

Noté 5 sur 5 étoiles

Very easy process!

Very easy process from applying online, to discussing on the phone what we needed to going and collecting the car! Thank you

15 juillet 2026
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Réponse de Luv Cars

Hi Kevin, thank you for taking the time to leave us a review. We are happy to hear that you found the application process easy. We hope you enjoy your new vehicle.

Noté 2 sur 5 étoiles

Extremely hard work some staff r…

Extremely hard work some staff r helpful but most time felt exnored would not recommend 2 anyone

15 juillet 2026
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Réponse de Luv Cars

Hi Stephen, thank you for taking the time to share your feedback.
We’re truly sorry to hear about the experience not meeting expectations. This isn’t the level of service we aim to provide, and we understand how frustrating this must have been for you.

Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made.

We would really appreciate the opportunity to discuss this further and work towards a resolution. Please contact our customer service department at your earliest convenience so
we can assist you directly.

Customerserice@luv-group.co.uk

Thank you again for bringing this to our attention.

Noté 5 sur 5 étoiles

Friendly and professional people

Friendly and professional 👍

14 juillet 2026
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Réponse de Luv Cars

Hi Julian, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.

Noté 5 sur 5 étoiles

It is very nice

It is very nice

13 juillet 2026
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Réponse de Luv Cars

Hi, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.

Noté 5 sur 5 étoiles

Great experience 😁😁

Great experience 😁😁😁 Thanks to everyone involved. Made easy to do via text, so that can work through everything at a time for convenience. Highly recommended.

13 juillet 2026
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Réponse de Luv Cars

Hi Jez, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.

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