Luxe Cosmetics Avis 

Sooooooo easy to purchase!!! Love this product!! Great for mature skin!

This is the first time I've ever seen your products so I was pretty excited. (Finger crossed they work) I was about to order the five piece foundation routine set via the add from Facebook before I popped over to Google to check something and I saw your site again selling mainly eyelash products. I really liked those products also. Bad thing is, I couldn't get all the products I wanted from the same website. In order to get the 5 piece set I had to order from FB link then order the eyelash kit from the other. That's kinda strange and Super inconvenient. I made the effort and ordered from both places. I do have to admit it's made me extra nervous about buying new products from you when I couldn't get all the products to come up on same site. Really hoping your products and company prove my uneasy thoughts wrong

Very easy to navigate site and ordering was easy. Will post again after I receive the items and try them

This is the first foundation that I have worn in a few years
Nothing has worked for me until this
I’m happy with my experience in ordering and with the product
I’m 75 and can use this foundation without it feeling like foundation!
Even my husband noticed!!!

Easy to order.

This really looks exciting. I hope I do get my product this time. I never received product the 1st time I ordered.

The website was very easy. I have heard great things about LUXE so I am giving it a try. I am 68 and my makeup needs a makeover.

You don’t have a cart that clearly shows everything you’ve selected. I just accidentally bought something I didn’t want. I wanted to only try one primer.

I have ordered several items online.
I am a busy Mom, Mamnaw, Great grandmother, and a full time Inhome caregiver for hospice patients. At 75 I have tried to stay retired but it hasn't worked for me yet!😀

Added upgraded shipping automatically. I didn’t select it.

I ordered 3 kits and only 1 arrived not one email response yet !!

I placed my first order with Luxe Cosmetics after spending a long time researching different lash lift and brow lamination kits. I was really excited to try the products.

I ordered the Lash Lift & Brow Lamination Bundle and selected 2 sets, along with a Tint Kit. My basket and order confirmation also showed that I would receive a free Brow Lamination Kit as part of the promotion.

When my order arrived just over a week later, I only received 1 Lash Lift & Brow Lamination set and the Tint Kit. The second set I paid for was missing, and the free Brow Lamination Kit shown on my order confirmation was also not included.

I contacted customer service immediately but only received an automated AI response. At the time of writing, I have still received no substantive reply or resolution.

I am due to go on holiday very soon and specifically ordered in advance to ensure everything would arrive in time. Instead, I have been left without the products I paid for and with no meaningful response from customer service.

I would like either:

• the missing items to be dispatched by priority delivery so they arrive before my holiday, or

• a refund for the items that were not supplied.

So far, my experience has been extremely disappointing. I paid for 2 sets but received only 1, and the free Brow Lamination Kit listed on my order confirmation was also missing. I hope Luxe Cosmetics resolves this promptly, and I will happily update this review if they do.

My order never came and they are ignoring my emails. Swear it's a scam site

I ordered 2 kits. They posted them. Inside one of them were packed incorrect items. I contacted them and send photo evidence. They offered to send a replacement kit once I confirm the address. I did. And then they requested more information until eventually they just stopped responding and never actually sent the kit. On top of that, the quality of product has massively slipped. It's cheap stickers for the lash kit, not silicone pads as it previously was and is still advertised as such on the website. Very disappointed. Wouldn't recommend.

Absolute scam!!
Waited ages and product was still being “prepared” I asked for their promised “immediate refund” and was told my request was being assessed. I’ve sent multiple emails demanding a refund and have been told that an agent would contact me in 24 to 48 hrs… i waited they didn’t contact me and after emailing again get told if I email again they will go to the end of the Queue.

Very professional service, the packaging was secure and attractive. The products are high quality and provide excellent results with regular use.

I am impressed with the quality and effectiveness of the products. Shipping was fast and the entire shopping experience was smooth and hassle free.

The result is so far from what they show in their advertisements. I was really excited about my order, but it turned out to be so disappointing. The pads and glue don't stick properly, which made the whole process difficult and frustrating. I followed the instructions carefully, but still didn't work. The result look like nothing happened at all. It honestly a waste of money and time. I expected better quality based on the reviews, but this was really underwhelming.