I’m in my early 40’s and had used a popular name brand foundation for over 20 years. But over the past few years, that brand started to cake on my face and the coloring was off. It also didn’t do much... Voir plus
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This is the first time I've ever seen your products so I was pretty excited. (Finger crossed they work) I was about to order the five piece foundation routine set via the add from Facebook before I... Voir plus
I have ordered several items online. I am a busy Mom, Mamnaw, Great grandmother, and a full time Inhome caregiver for hospice patients. At 75 I have tried to stay retired but it hasn't worked for... Voir plus
I ordered 2 kits. They posted them. Inside one of them were packed incorrect items. I contacted them and send photo evidence. They offered to send a replacement kit once I confirm the address. I did.... Voir plus
3,6
Moyen
85 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Terrible company that misrepresent…
Terrible company that misrepresent their trustpilot rating, it has uk in the title but that’s also misleading. Goods come from Hong Kong via Germany. If you return for a refund the minimum postage you’ll pay to Germany is £9.45, avoid like the plague. Uk director is Karon Holmes.
25 octobre 2023
Avis spontané
I brought this after looking at reviews…
I brought this after looking at reviews on Facebook tried so many times the pads don’t stick trying to get a refund as it dosent work
12 octobre 2023
Avis spontané
Lash lift pads do not stick
Bought their lash lift kit after reading so many “good reviews” on Facebook and Instagram. It arrives beautifully packaged but unfortunately it is impossible to get the pads to stick, so impossible to actually lift lashes at all. I spent hours trying every which way to make it work. Then when looking for some advice from other customers I discovered the “real reviews”. Customer after customer saying how useless the kit was. I discovered that Luxe delete any bad reviews and when you look at the profiles of the people who leave good reviews you realise they are fake accounts.
My advice is steer well clear!
3 juin 2023
Avis spontané
I ordered the lash lift pack and…
I ordered the lash lift pack and patiently waited, paid around 60€ so it’s not cheap. I got an email saying it had been delivered, so I emailed them to tell them I haven’t received any such package from them yet and could they confirm the address that they shipped it to. An automated reply stated to give the company 48 hrs to reply. They never replied, I messaged on Facebook and still no reply. Emailed again, nothing! Commented on their Facebook post and Instagram post to get their attention and still they have just ignored me. I would even accept if the package got lost in the post but to ignore a paying customer is absolutely ridiculous!
8 mai 2023
Avis spontané
Eyelids pads do not stick
Eyelids pads do not stick. Waste of time. I’m pretty knacky at these things and nothing would make them stick. I left a comment on their Instagram saying as much and saying I was disappointed and they simply deleted it within minutes instead of offering any help or advice. Terrible product. DO NOT BUY.
9 avril 2023
Avis spontané
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