MagicBreaks Avis 

3 169
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My experience with Magic Breaks has been truly amazing. Lisa has been phenomenal in helping us right from our booking until we returned after our holiday. Unfortunately Disney cancelled our room on th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very easy to use the website and book , if have any questions there's a chat and someone from the team usually replies back soon as 2nd time using magic breaks for my disney trip and last time the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Can’t recommend Alex enough. Booking holidays for a large family is very daunting, but Alex has made it so easy and straight forward. Always available, super quick replies and answered all of my multi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This will be our second time using Magic Breaks and, yet again, they were fabulous. I spoke to Cheryl numerous times who patiently answered my questions and managed to find me a deal for WDW which bea... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages
  2. Agrégateur de voyages

Écrit par l'entreprise

Whether you want to take the family off to Disneyland® Paris, hang out in the sun in Florida or head off to see Santa in the snow in Lapland, we’re totally dedicated to making that experience that little bit more special, more memorable, more amazing. With a great range of destinations, flexibility and brilliant deals, we don’t do ordinary, we only do magical. Our specialist sales team are on hand 7 days a week, with expert knowledge and advice to assist you in finding your holiday of a lifetime.

MagicBreaks

Écrit par l'entreprise

Dear Valued Customer,
We're proud to deliver consistently great customer service. If you would like tp speak to us about your booking or discuss any future travel plans we invite you to get in touch with our team on 0330 880 5006, Live Chat, Whats App or Facebook Messenger at magicbreaks.co.uk or by emailing customercare@magicbreaks.co.uk We're available 7 days a week, 364 days a year to ensure you have a magical holiday.
Thank you for choosing MagicBreaks.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(3 169)

247 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Efteling in October

Cheryl was helpful and very informative. She helped with my insecurities and talked me through what I didn't understand. I would recomend Cheryl to friends and family in the future. Thanks for all your help Cheryl.

3 février 2026
Avis spontané
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Réponse de MagicBreaks

Thank you for your lovely feedback. Cheryl will be delighted to read this! Your recommendation means a lot to us.

Noté 5 sur 5 étoiles

Nice and easy booking no hidden costs

Very competitive pricing strategy and a straight forward website to book from

2 février 2026
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Réponse de MagicBreaks

Thank you for your great feedback! We're glad you found our pricing competitive and had smooth a booking eperience.

Noté 5 sur 5 étoiles

Good price and great staff

Had such a lovely, easy holiday! Fab support system that helped before, during and even after the holiday, all included in the great price they have for the holiday! Lovely support staff and easy system. Had a great time away with my family and was so calm and relaxing.

31 décembre 2025
Avis spontané
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Réponse de MagicBreaks

Thank you for your lovely feedback! We're delighted to hear you had such a great holiday and found our team supportive. We look forward to booking your next magical break!

Noté 3 sur 5 étoiles

Good price but website keeps resetting…

Good price but website keeps resetting search even halfway through doing it so results aren't what you entered.

1 février 2026
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Réponse de MagicBreaks

Thank you for your valuable feedback! We have passed this on to the team to look into.

Noté 5 sur 5 étoiles

Can’t fault Magic Breaks & Natalia in…

Can’t fault Magic Breaks & Natalia in particular, she’s helped us book multiple trips now & her efficiency is second to none! Highly recommend!

31 janvier 2026
Avis spontané
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Réponse de MagicBreaks

Thank you for your kind words! Natalia will be thrilled to read this!

Noté 1 sur 5 étoiles

Be aware of Center Parcs bookings through Magic Breaks

Whilst the booking process for our Paris trip was very good, we weren't told that for our Paris Center Parcs booking that we would not be able to book activities until 2 days before our actual trip! I have learnt this after paying for our holiday in full to magic Breaks.
This is appalling as we are a family of 5 and travelling over half term and so by the time we can actually book activities we risk that there will be little availability. It seems that although Magic Breaks takes the whole payment for the trip at the point of booking, they don't actually pass it on to the Center Parcs until much nearer to the holiday.
If we had booked directly with the Center Parcs then we would have been able to book activities upon payment of balance. This is really disappointing and will negatively impact our break, so please be aware if you are planning this kind of booking with Magic Breaks.

30 janvier 2026
Avis spontané
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Réponse de MagicBreaks

Thank you for taking time to leave your feedback. We're really sorry to hear about your experience and understand your frustration. Please can you email your booking reference number to customercare@magicbreaks.co.uk so we can look into this for you.

Noté 5 sur 5 étoiles

Disneyland Paris

All swiftly sorted and confirmed in 10/15 minutes. Plenty of information provided with contact numbers and recommendations. Very happy with Magic Breaks.

28 janvier 2026
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Réponse de MagicBreaks

Thank you for your lovely feedback! We hope you have a magical time!

Noté 5 sur 5 étoiles

Thanks Alex for finding us a deal!

Big thanks to Alex for helping me to find my family trip to EuroDisney! He was very helpful, friendly and patient. Poor fella, everytime he came back with results, I asked him to tweak and search again! He was always happy to help me! Great service !!! Thanks Alex !

27 janvier 2026
Avis spontané
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Réponse de MagicBreaks

Thank you for your kind words! We're thrilled you have had a great booking experience with Alex!

Noté 5 sur 5 étoiles

Very straight forward booking with Agent

Very straight forward booking through the online chat. Jessica G was amazing and booked my holiday for me and answered all my questions and guided me through every step. This completely took all the stress from me. Would highly recommend booking through MagicBreaks

27 janvier 2026
Avis spontané
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Réponse de MagicBreaks

Thank you for your kind review! We're pleased Jessica was able to make your booking process run smoothly. You're recommendation means a lot to us!

Noté 5 sur 5 étoiles

Magic breaks with Simon

We have just booked our 5th cruise with Simon Taylor from Magic breaks - the customer service we have received with every booking has been incredible. Simon responds so quickly to our email enquires, he is polite, knowledgeable and answers all of our (many) questions with thought and care. I honestly would not go anywhere else now to reserve our family holidays. Thankyou Simon - you are wonderful!

26 janvier 2026
Avis spontané
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Réponse de MagicBreaks

Thank you for your lovely review! We're delighted Simon provided such great service - He will be thrilled to read this!

Noté 5 sur 5 étoiles

I can’t fault this company

I can’t fault this company. I’ve used them four times now and every time I’ve had an issue they have been able to sort it right away!
Will only book through them!

16 janvier 2026
Avis spontané
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Réponse de MagicBreaks

Thank you for your lovely feedback! We're pleased you're happy with our service and we truly appreciate your loyalty!

Noté 5 sur 5 étoiles

I had been considering going back to…

I had been considering going back to Disneyland Paris and hadn’t quite made my mind up. Alex May from magic breaks help me with all my questions and made the whole booking process as easy as possible. Thank you Alex

20 janvier 2026
Avis spontané
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Réponse de MagicBreaks

Thank you so much for your lovely feedback! We're thrilled Alex has provided you with a such a smooth booking experience.

Noté 5 sur 5 étoiles

Friendly and easy service for booking our holiday.

Alex has been extremely helpful and very patient while we figured out the perfect option for us. Alex had taken the time to answer all my questions and review the different options. Very easy to book and happy with the deal we got!

17 janvier 2026
Avis spontané
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Réponse de MagicBreaks

Thank you for your kind words! We're thrilled you are happy with Alex's service.

Noté 5 sur 5 étoiles

Helpful agents

The agent on the telephone (Cheryl) was very helpful and provided all the information I needed

16 janvier 2026
Avis spontané
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Réponse de MagicBreaks

Thank you for your kind words, we're glad you're happy with Cheryl's service!

Noté 5 sur 5 étoiles

I’ve just booked our 2nd Disneyland…

I’ve just booked our 2nd Disneyland Paris trip through MagicBreaks, this time with the help of Alex May they were extremely helpful answering all questions I had and advising things that we can do on site to make our little girls birthday extra special! The booking was made so quickly and I will definitely book through them again (because let’s be honest - it’s Disney - we will go again!!)

16 janvier 2026
Avis spontané
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Réponse de MagicBreaks

Thank you for taking the time to leave such a lovely review! We're so pleased Alex could help make your booking experience extra special. We look forward to booking your next magical break.

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