MagicBreaks Avis 

My husband booked a week away at Les Nature Village, with 1 day Disneyland Paris tickets for my daughters 4th Birthday in June.

Since booking, we have decided to cancel the dated ticket for disneyland and as my tickets, booked through Magicbreaks state that the tickets are fully refundable and cancellable without charge up to 3 days before our visit, i thought i would cancel magic breaks to do so and then look to extend out holiday with the extra night at one of the disneyland hotels.

I tried calling your customer services, however, the woman i spoke with was extremely rude and it was clear that within the first 10 seconds of the call being answered she didn't want to help, and said my tickets aren't able to be cancelled, despite me telling her i have an email that conflicts this and there being no mention in their terms and conditions that this wouldn't be possible. I have been mis-sold.

I have been waited a week for a response.

First time ever booking to go to disney, wehad people call us to help with any enquiries we had, booking was done so smoothly,

Found it so easy to book as first time booking holiday

Cheryl was very attentive and found the very best deal for what we were looking for. Responds to emails very quickly no matter what time of day/night it is!

Natalia was brilliant, I had trouble booking online and she managed to sort the problem and book everything for me. I may have given up if it wasn't for her. She was knowledgeable, efficient and friendly.

Great customer service. All questions answered and booking processed late on a Sunday evening. Would highly recommend.

Cheryl was amazing at helping me book my packaged holiday to Disney land Paris, fantastic customer service

Thanks again Cheryl

Amy Stevens booked our Disney trip for 2026 and was so helpful throughout.. we actually had to then change our booking to beginning of 2027 and this was done so easily!

I have booked Disney in the past via other company’s & done it myself separately and it’s never been as straight forward as booking through Amy.

We are also staying in the Disney hotel & got a really good price for 3 nights & character breakfast 🙌🏼♥️

Cheryl smith has gone above and beyond building our Disney Orlando holiday package, nothing was too much trouble, very reassuring and extremely knowledgeable and got us the best deal we had to snap it up! I highly recommend magic breaks and even more so Cheryl ! Thank you so much I went into this like looking for a needle in a haystack didn’t know where to start trying to find our dream holiday! So thank you so much for making this so easy!

Originally spoke to Kerry from Magic Breaks as needed to check/change some details for an upcoming trip to DLP, she was so friendly, helpful and fast to reply to emails that when we was booking to go back again we got straight in touch with her and booked directly, she always goes above and beyond and nothing is too much trouble, highly recommended and also thanks again for all the help!

Easy to use. Easy to compare different available hotels. Flexibility of payment

I booked my Florida holiday via email with a lovely sales adviser named Cheryl.
I booked flights, hotel, park tickets and car hire all together. Cheryl was very patient with me while I checked out the hotels and distances etc, and adjusted the details accordingly. I really couldn’t have booked this holiday without her help, so thanks Cheryl! I highly recommend doing it by email. It’s much easier and I do believe they can get you the best deal. Mine certainly was! 😆

Cheryl smith has been lovely she answered every question and has done her best to help me book my holiday 10/10

Cheryl has been really helpful, giving useful advice and tips and making the booking process really simple for us. She kept quotes clear and despite me changing my mind many times she managed to find us exactly what we were looking for.

Alex was very swift in replying to my questions and made the booking process very simple and easy.

Alex picked up my email request shortly before Christmas and was so helpful from the start. This is my first time using Magic Breaks, we are a family of 7 travelling and Alex was on hand to answer any questions very quickly. I would definitely recommend Magic Breaks to my friends and family.

Cheryl has been fantastic, knowledgeable and extremely patient with us and happy to answer any questions and offer different packages and dates so we could make an informed decision.

Helpful employees, easy booking, simple and clear process. This was our 8th time using them and am about to book for the 9th

Alex was phenomenal in helping me plan and book my first trip to Disneyland Paris for my family of 5. She was professional, answered any questions and concerns I had especially being a first time traveller to Disney. She had a great knowledge and background of Disney which really helped. Such a smooth easy progress in booking through Alex. I highly recommend.