Magicshaper Avis 132

I want to cancel my order after reading these reviews and I don’t see no refund polices shipping takes so long they tricked me about magic shaper is in the uk and it’s not

I really wish I had come on here and read the reviews before I stupidly ordered from here. I now have two miracle suits that don’t fit me in length and customer services have been avoiding my emails saying they are very busy (not surprisingly I would expect with complaints). They advised me that their UK returns address is experiencing technical difficulties and therefore all returns are being processed in Asia! And as a goodwill gesture they will refund me less £10 per item ! So it’s basically going to cost me £20 to return the goods. At no point on their website does it advise of a charge. Other reviews below suggest I am not alone and the company is basically scamming every customer the same way.
Please do not order from here, they are a complete con and are robbing customers of money. You won’t get a full refund at all, so do not even risk it. Don’t be a fool like I have been!

This body suit actually worked and size is spot on.. will buy again

PLEASE DO NOT BUY OFF THIS SITE!!!!!!!!!!!!!!!
IT IS JUST A CON. IF THE GARMENT DOESNT FIT, I WENT BY THE MEASUREMENTS AND IT WAS MASSIVE!!!!!!!!!!!!! TRIED TO RETURN BUT YOU PAY RETURN POSTAGE TO GO KNOWS WHEREVER, ON THE EMAIL IT SAYS UK, THEY ARE NOT IN THE UK. SO MISLEADING! SO THEY OFFER TO REFUND YOU MINUS THE £10 POSTAGE! WHAT A CON. SO SAVE YOUR MONEY AND BUY A DECENT PRODUCT OFF A COMPANY BASED LIGIT IN THE UK, WHERE YOU ARE ABLE TO GET A REFUND IF IT DOESNT FIT.

Return address is in China! Not as the website says the nearest dispatch centre. Customer service seems to be AI, doesn’t solve the issue and just repeats the same thing. Avoid at all costs!

So~

The sizing on the website is whack; what I received was humongous. Clearly not fit for purpose as "shape-wear".

Opted for the 50% refund as returning to "unspecified country of origin", (destination clearly not stated or advertised), for exchange or refund, would've cost me more in the long-term.

Not worth it.

This store gets two stars for not messing me about for a large sum and just responding via email, but that's about it.

However--

Buyer beware (in general): keep away from "suggested" ads; don't entertain them. Not even once.

**China/India

I was informed about my parcel all the way till I received it. All was on time.

I am a size 6 and I couldn't even get the medium over my small thighs. The medium is more like an extra small. Want to return, but I will have to pay shipping to China and their return policy is not straight forward. I wish I had read reviews, because they are a ripoff.

The design is great and reasonable pricing. The shipping took longer than expected (perhaps I didnt check ? ) and the item is slightly bit on a smaller side. Was unable to try on in time I guess I ran out of time but I will make a use of it for sure . Did not have to reach out for customer service so cant comment on that . In overall I reccomend buying from here

Great product very happy with it

The old saying of "if it seems too good to be true, it usually is.." most DEFINATELY applies to this "Im not really a UK company, im only pretending!!"
NO indication that this ships from China, EVERY indication that that this is a reputable UK company
I ordered a magic body shaper, its arrived.. I should have had alarm bells ring when it was " one size"....tis tru, it is one size....if you are THREE YEARS OLD!!!!
TOTAL SCAM COMPANY
TOTAL WASTE OF MONEY
DO NOT USE!!!!
would have given a zero rating but not possible🤬🤬

AVOID!!!! Returns are sent to China - you'd be lucky to get a refund or exchange - and that's after they've charged you for you postage two ways. Just avoid!!!!

I wish there was a zero star option as this company doesnt even deserve 1 star. ABSOLUTELY AWFUL EXPERIENCE AND they are FRADUSTERS!! Do not buy from these frauds please. I ordered an item and turned out it was wrong size so I wanted to obviously return it. It has been 2 weeks and they are not giving me a return address and I already know why, coz the address will be somewhere in China and not UK. The issue is not resolved yet despite my multiple emails to these fraudsters. I have already admitted in my head that I will never see my GBP25 again!!!!!!!!!!

This company masquerades as a UK company and the website says it is a family run business. However when I received the shipping advice I saw the item was being shipped from China!
Worse was to come. I wanted to return it and asked for a return address which turned out to be in Shanghai! I was offered the option of a 50% refund if I didn’t wish to post to China. A complete scam. This “family run Uk business” ships from China and correspondence address and phone number is in Florida. DO NOT USE!

Magic shaper is a helpful company and give honest advice. I was looking for a shaper for my daughters graduation and they were very helpful and kept me informed about my order. There was nothing to much trouble. A massive thank you from a very happy customer

Don't use! Returns must be posted to China, or exchanged for an extra £10. Cheaper to bin it - lesson learnt.

Although i received my order in about a week and its reasonable quality i find this company very misleading. Magic Shaper UK doesn’t seem to be based in the UK at all as my order arrived from China and the packaging was suspiciously similar to a very cheap online store based in China. Also if you want to return an item you have to do so at your own cost which is very expensive. I wouldn’t shop there again.

Good customer service quality of time good and fits lovely. One star missing just because of the length of time it took to receive the order

I wish i'd looked at reviews prior to ordering my shapewear. The bodysuit I received was not fit for purpose, a medium which was smaller than small!!!!! I could not even get one leg in it!
Advertise refund on return ... HOWEVER!!!! This was not the case! I was told that postage would cost more than refund as they are based in Asia! I was given a refund but half the price that I paid. What a rip off!