Maltings 4x4 Store  Avis 

270
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My order arrived with a damaged package and a part missing from a torn bag (thanks DPD!) My initial contact to Maltings, via email and their own contact form went unanswered, so I phoned them t... Voir plus

Noté 5 sur 5 étoiles

I have ordered from Maltings a few times and their willingness to help me find the correct part for my aging Freelander 2 is beyond compare. I'd like to especially mention Luke (Parts Manager) as he... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Die Rock Slider wurden beim ersten Transport beschädigt. Der Umtausch hing zunächst beim Zoll fest. Die Ersatzlieferung sollte erneut versteuert werden, durch die Unterstützung und Bestätigung nicht.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brilliant service as usual.Have been ordering parts from Maltings 4x4 for our Land Rover workshop for quite some time now and always Top Service. Superfast delivery, accurate fitment, low prices on ge... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Atelier de mécanique automobile

Écrit par l'entreprise

Maltings 4X4 Store, the UK’s No.1 Terrafirma 4x4 and Allmakes 4X4 Supplier. We sell anything from Extreme Off-Road Gear to normal service and repair parts. We cover both Land Rover and Jaguar Parts.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

270 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(270)

56 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Td5 exhaust

Ordered an exhaust for my td5 discovery 2 on a Sunday evening, by midday Tuesday it was delivered to my house for free, complete with rubbers and the correct gasket and for no delivery cost. Will definitely be ordering more parts from them (and I will need plenty more as I own a land rover)

24 novembre 2024
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Réponse de Maltings 4x4 Store

Thankyou for the great feedback!

Noté 5 sur 5 étoiles

The front of the house (I have dealt…

The front of the house (I have dealt with a couple of them) were very experienced and helpful on every occasion, I have in fact carried out a full Land Rover nut and bolt rebuild, in doing so spent thousands of pounds with them, never once had a bad experience and will continue to use them in the Future.

Keep up the great work.

13 novembre 2024
Avis spontané
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Réponse de Maltings 4x4 Store

Thankyou for the great feedback!

Noté 5 sur 5 étoiles

great company

had a lot of parts off them for my disco 2 , quick delivery , good prices and great communication

27 octobre 2024
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Réponse de Maltings 4x4 Store

Thankyou for the great feedback!

Noté 4 sur 5 étoiles

Almost excellent

Pre-sales service is good, got loads of help and rapid responses about parts, and their prices are better than others.

I ordered a parts kit (£400) with the view to doing the work on my car with a friend of mine.

Unfortunately his mother in law was taken ill and the weekend we had put aside had to cancelled.

The next weekend, unfortunately his wife's mother passed away so he's going to he busy for the next few weeks.

I've opted not to wait and to sort my car via a garage, I thought returning the parts would be no problem as they're unused and in fact completely unopened.

Unfortunately the policy for returns is 14 days, and I was two days over this. Initially they refused the refund, and I struggled getting hold of the parts manager. But my review here flagged this issue with someone else (the parts manager was on leave) he's now got back to me and after returning the kit he's refunded me 90% of the value of the parts (there's a 10% restock fee).

If you think you may not use the parts, make sure you're aware of the 14 days policy and restock fee, which I think they should consider changing for non-business purchasers. But otherwise I recommend Maltings. Special thanks to Luke.

9 octobre 2024
Avis spontané
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Réponse de Maltings 4x4 Store

Hello,

We have sent you an email, we have offered a return under the circumstances you send the item back and we would take a simple handling charge just to cover the costs we have lost on the sale.

The parts manager “me” is on annual leave and have not been ignoring emails you will have been sent a bounce back email explaining this.

We go above and beyond to make sure every customers experience is the best it can be and make sure the prices are perfect and fair.

Thanks for the feedback!

Noté 5 sur 5 étoiles

Maltings Off Road

Staff are extremely helpful and answer queries fast.
I have ordered twice so far and both times I've required more information and queries about my car which were answered fast.

25 septembre 2024
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Réponse de Maltings 4x4 Store

Thankyou for the great feedback! We are glad your happy and nice to see a review about the good service we provide!

Noté 5 sur 5 étoiles

Excellent service to a returning…

Excellent service to a returning customer. Parts delivered on time at a good price.

25 septembre 2024
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Réponse de Maltings 4x4 Store

Thankyou for the great feedback! We are glad your happy and nice to see a review about the good service we provide!

Noté 5 sur 5 étoiles

Excellent service highly recommended delivered within…

Excellent service was delivered within 48 hours which is what I needed. Highly recommend to any other people that would like to purchase Land Rover equipment.

25 septembre 2024
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Réponse de Maltings 4x4 Store

Thankyou for the great feedback! We are glad your happy and nice to see a review about the good service we provide!

Noté 5 sur 5 étoiles

very good sero

24 septembre 2024
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Réponse de Maltings 4x4 Store

Thankyou for the great feedback! We are glad your happy and nice to see a review about the good service we provide!

Noté 5 sur 5 étoiles

exceptional service

24 septembre 2024
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Réponse de Maltings 4x4 Store

Thankyou for the great feedback! We are glad your happy and nice to see a review about the good service we provide!

Noté 5 sur 5 étoiles

Hoses arrived in very quick time and…

Hoses arrived in very quick time and were exactly as ordered

26 août 2024
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Réponse de Maltings 4x4 Store

Thankyou for the great feedback! We are glad your happy and nice to see a review about the good service we provide!

Noté 5 sur 5 étoiles

Got what I ordered in good time at a…

Got what I ordered in good time at a fair price

25 août 2024
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Réponse de Maltings 4x4 Store

Thankyou for the great feedback! We are glad your happy and nice to see a review about the good service we provide!

Noté 5 sur 5 étoiles

Great service

Good advice, good prices and quick delivery.. what more could you ask for

25 août 2024
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Réponse de Maltings 4x4 Store

Thankyou for the great feedback! We are glad your happy and nice to see a review about the good service we provide!

Noté 3 sur 5 étoiles

Maltings themselves are fine

Maltings themselves are fine, but here i am still waiting for a delivery from fedex who are useless

23 août 2024
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Réponse de Maltings 4x4 Store

Thankyou for the great feedback! We are glad your happy with the feedback about our service as you have nicely commented is "fine" but 3 stars isn't quiet fair if the courier has let you down not us as a company. Thanks

Noté 5 sur 5 étoiles

Excellent Customer Service

Excellent Customer Service with a Quality issue not of their making.
Ordered a couple of Terrafirma products via Maltings shop and after a couple of weeks use, I flagged to Maltings the quality issue I experienced. This was dealt with very quickly with Terrafirma via Luke at Maltings whom owned the whole customer service part. This has resulted in fast replacement items due to a Terrafirma manufacturing defect.
If only all customer service was as good as Maltings and specifically Luke.
Many thanks and will be back in the future for sure.

3 septembre 2024
Avis spontané
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Réponse de Maltings 4x4 Store

Thankyou for the great feedback! We are glad your happy and nice to see a review about the good service we provide!

Noté 5 sur 5 étoiles

Range rover sport parts

Great product, speedy delivery would use again

26 août 2024
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Réponse de Maltings 4x4 Store

Thankyou for the great feedback! We are glad your happy and nice to see a review about the good service we provide!

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