Marston Holdings Avis 

Absolutely useless.
Can't eventually set up a direct debit (so the main thing this company does, they can't do correctly). There one purpose and the fail at it miserably.
Don't care about people at all.
Just a horrible company through and though, full of evil money hungry incompetent idiots.
Would give 0 if I could.

Got a text saying I owe £1200 tried to call saying this isn’t my debt either I’ve been scammed or they’ve got it wrong, they asked for my address to pass security and have it to them and they said incorrect ? But it is my address? So I can’t pass security as I have no other address to give them as I’ve been scammed? She told me to call back when I can pass security. Will be hiring a lawyer. Sham of a company

Wish there was an 0 star
Apparently Marston Recovery.
They called me about a debt I had. Knew my details and who was owed even though I had sorted a payment plan with my debt company. Threatening to visit in the next 2 days to take goods. I felt so sick with worry. I contacted my debt company gave all their details over to find out they have NOT instructed anyone or company to take over the debt and take further action. I even asked them to send over any correspondence they’ve had from my debt company instructing them to take over and apparently they are now looking for documents.
Please be careful with these. They are good at scaring you. Also if they do contact you about debts be sure to contact your creditors and ask them if they have instructed anyone to take over the debt and receive a home visit to collect goods and ask for copies of all correspondence for proof.

This is a bunch of losers. You send in correspondence and they ignore it. They threaten you with all sorts of things under the sun. Indeed UK is out to losers. Marston can do better than this. Talked to a call centre and she is so unprofessional and very insensitive i wonder how they get such contracts. I can imagine if one is not strong will see them committing suicide coz of the manner. As an ordinary person one has to be strong. These are making people feel so so bad
PREPOSTEROUS AND SHAMEFUL

Just called Marston, explaining to them that I get paid next week and will make a payment, but they threatened me by saying that they can't do anything about bailiffs coming to your property. Before the council hands over the account, they should do a background check on them because it's stressing me out, and I suffer from depression. Can Someone advise what I can do? Come Wednesday, I will make a payment.

I know somebody who works for this company, she calls vulnerable people and harasses them into making payments despite pleas for more time or being unable to pay. The employees have clearly had ZERO training in how to deal with vulnerable people. This employee has even called a person who had no debts with Marston's at all, to try and get extra money. She left a voicemail stating her company and changed her name so it couldn't be traced back to her. She has drugs in her home, and has allowed gang members into her home too. While working from home and on a "break" for 10 minutes, she assaulted a vulnerable person along with her gangster boyfriend, posted threatening notes through their door on more than once, tried to injure their dogs with pushing random pills through the letterbox and even going as far as to leave nails lying around directly outside the vulnerable persons door, and harassed the vulnerable person and his carer for a year straight. She's been caught drinking driving and all has been reported to her employer. Employer has taken NO action against the employees behaviour, attitude or anything. it's becoming increasingly clear that this company and all it's employees (bar a few who actually care) don't care at all unless they get their money, even if it's not under their system!

Company allows their employees to actively assault and harass vulnerable people, even those who have no debts that Marstons have brought etc. A particular employee has been reported for a multitude of abhorrent behaviour, even whilst working from home, and has taken part in illegal activities involving drugs. Marston's have been made aware of this employees behaviour, actions and been provided with evidence of this, and yet despite claiming they respect and care for everybody including vulnerable people, they have failed to follow their own policies and shown a major lack of empathy towards doing the right thing. The employee still works there and it's clear that this company doesn't not follow a single word they say on their site. Avoid like the plague and report every employee because by law they cannot do a damn thing with our debts!! Wastes of space

Con artists think they are police. Tried to turn up at old neighbours adress saying they are there to "arrest" the previous tenant. They are absolute clowns . Special place in hell for any idiot dumb enough to be involved in this scummy malevolent practice just to try to take from civilians of Great Britain. Absolute SCUM.

i have them an email from telling me to pick my Goods in address and the goods no here westing my time and can't locate the where they but the staff it is unprofessional special department of Goods Removed Department.

I am absolutely appalled by the treatment I received from Marstons. As a young, pregnant woman, I’ve never experienced anything so distressing. I received a £2.50 fine from Dartcharge, which was a mistake on their part and shouldn’t have been issued in the first place as I had already paid to go through. I provided receipts as proof, yet the bailiffs showed up demanding payment. They completely ignored the evidence and threatened to forcibly enter my home where I was alone at the time, take our cars, and seize our possessions within 30 minutes unless I paid a fine that had somehow ballooned to £500. The stress this caused me, especially being young and pregnant, was absolutely disgusting. I shouldn’t have had to deal with this, especially when I had already paid a fine that was never my fault. This company’s behaviour is beyond unacceptable and disgusting.

Dart charge paid with receipts and letter from Dart charge themselves to say account was fine. Marston arrived and bullied my daughter who was 7 months pregnant and did not care into paying a fine despite all the evidence. Threatened forced entry and to remove cars. Absolute disgrace. Mark the bailiff how do you sleep at night did not care about my daughters wellbeing. Am seeking legal advice and will not stop until this company are closed down.

SCAMMERS!
Long story short....unknown to me I received two £5.00 Dart Charges for a hire vehicle. I was then abroad and had never received any communication from the hire company. The first letter I received was from Marston saying I had an unpaid debt with crazy charges added. I explained all this to Marston and obtained advise. I received an email from Marston confirming my account was on hold and I appealed via Dart Charge (TEC). Zero communication later from either Dart Charge TEC department or Marston and a bailiff turns up at my old address!!!!
I am still abroad and there is not any outcome to my appeal at this stage and this company send even send any follow up email at all and then behave like this! I don't know the outcome yet of my appeal and my account should still be on hold.
The stress they have caused me by their totally unethical approach is a disgrace. I will be finding out the status and then taking legal action about their conduct.

One star is too high. They claim to offer many ways to communicate but do neither. All my calls cancelled unless I pretend to be calling to pay.
Why if 97% agree they are so bad, do they exist ?
Has anyone taken them to court ?
I am going to do just that.
I will update you when this has occurred. DISGRACEFUL COMPANY

I paid a overdue parking fine that I forgot about a few months ago and all of a sudden this morning I had a bailiff at my door trying to seize my assets or I had to pay him the money that I had already paid with interest. Someone messed up down the line and I have the bank statements to prove it’s been paid yet they didn’t want to accept that as a response.

I’ve now paid double the fine because someone didn’t document it properly and I’m having to dispute it.

Scum bags! Somehow got hold of my phone number and put a sticker on my car one day with no name no info just demands to call and pay lol pay for what and who should be paying this unicorn payment??

They are so rude. They ask for money even after it has been paid and threaten to come to my house to take my things. They are absolute liars.

This company should be looked at the reason being it is run by gangsters reasons for saying this as follows.
1.they are rude on the phone.
2.if your in difficulties they send a bailiff to your house and put £225 on top of the bill you couldn't pay in the first place.
3 I explained I would be late on payment as I'm having to go to food banks to feed my family as I had a major operation and couldn't work.There reply was you must have family to help you absolute disgraceful company they have no compassion company has to be looked at.

These onanists have sent a bailiff to my home address whilst I was on holiday.
The imbecile bailiff has not dated the document he hand delivered, his name is Peter Regan Latham from Burnley.
The person to whom the letter is addressed does not nor ever has lived at my property.
I have told this imbecile this by phone message as he failed to answer his phone.
I have contacted Marston Holdings by e mail and attempted to buy phone but struggled as I have no account with them.
I have contacted HMTCS who have instigated this in the first place and have returned documents to them " not at this address".
All three have ignored me.
Utter mooncalves who I hope our God will deal with appropriately.

Absolutely vile company. Full of bullies and extortionists, driven solely by ensuring misery to any that have the misfortune to cross their path.

Absolute parasites, lowest of the low who get enjoyment of seeing people suffer who are already suffering for their financial benefits.