Marston Holdings Avis 

This company recently scammed £500 out of my account

Disrespectful Rude Scammers,
Ms Dabrowska works for Marston,
Came direct to my door demanding payment, I questioned this because no paperwork was provided and I wasn’t aware, Started walking off smiling up my driveway stating she will book for removal of goods. Seemed very pleased with herself. Guessing she felt like she had one over on me.
Such a shame people and companies exist like this still.

MARSTON RECOVERY SUITE 4&5 CAMBRIDGE HOUSE HARLOW CM20 2EQ is a scam company that prays on vulnerable people illegally and breaks the law. We are taking them to court, and I strongly suggest other victims like myself get in touch, as we are already taking them to court. Send us all your info and tell us about the injustice of these thieves.

I was sent a recovery letter, threatening bailiff action for a motor vehicle offence. Confusingly, the vehicle had been sold to a licensed motor trader for £200, 2 years and 6 months prior to the alleged offence... for parts/scrap. It would be pretty miraculous for that vehicle to have been parked anywhere, let alone illegally. In order to prove this and stop their threatened action I had to provide a myriad of documents, wasting my time and threatening my mental health as I feared my family and neighbours experiencing bailiff action for no reason, based on the fact the offence couldn't possibly have been committed.

I received no proof of the alleged offence from either Marston, the alleged Council authority (Oldham Metro) and when I called Northampton Court, who had allegedly held the warrant for action.... they had no record of the incident, vehicle, claim, reference or myself. A cynic might suggest the entire event was fabricated, because the amount was relatively small (£189) and it might have been easier/less scary for me to just pay. I'm sure there are thousands of people who just pay.

Without proof, lets just say that I ASSUME this is a scam outfit, preying on the vulnerable, making money for nothing.

I feel sorry for the people working there who no doubt have to spend their day trying to extort (allegedly) normal people whilst management are building careers based upon debt. Thankfully, I am in a position to retain a solicitior who is reviewing all the documentation, correspondence and liasing with the other authorities in the process.

Horrible bully boys. Enforcement agent told my partner he didn't care about her being listed as vulnerable and was his own boss using his own guidelines, also refused to take a £1000 part payment and stated "he'd bring a van to empty our house". I'd suggest Marstons start taking CRB checks before employing people as frankly it was criminal.

Would give it no stars if I could!!! The reviews speak volumes about this outrageous company and the so called staff who work within it!!! My son passed all his training, propelled at it said his trainers!! Went out shadowing Billy not so big b*ll*cks who's a liar to I might add, said my son was late....he's a type 1 diabetic and has to have his sugars under control before he can drive!!! Said he asked to leave early all the time....one time because his car was pre booked in for an mot!!! Nothing but liars and bully's, unprofessional to say the least. Obviously not everybody can be wrong by these reviews. My advice going forward to the unfortunate who have to deal with these morons is look up the strawman and freemasons, do your homework and know your own legalities!!

I was training with the company and never in all my life have I been disrespected and discriminated against by a manager I suffer with long term health condition and this was reported upon interview and it’s one of the reasons I’ve been let go and let’s not get into the situations where I’ve witnessed bailiffs being very very unprofessional

They are not willing to come to an agreement of any sort. Not polite, very unhelpful.

Shame on the council for using them in the first place. Disgraceful.

received a parking notice for 100 for stansted airport, they clearly can't do their job properly since evidence that I had paid from my bank and the ticket too to get out of the barrier, robbers at daylight with parking at 18 pound for half hour and then to get this fine simply proves the system does NOT work!! I have now asked they pay me the 18 pound for my time on my day off to appeal this. Useless robbers!!!! will not go to stansted airport again! EDIT wow seeing the hundreds of reviews that are all bad! why has this company allowed to continue? I will NOT pay for something I have already paid for, on yer bike Marston/NSL numpties with clearly no training 2ND EDIT. the email on their letter is void too!!! its bounced straight back,,,twice,,, update your letters before telling others that they are being fined for no reason!

I've been sent an enforcement letter by Marston because they say I didn't pay a toll fee at the Dartford crossing. I have a receipt of payment for the charge, so they have made an error.
After going through every single option on their IVR system when calling it became apparent that they do not take calls. Everything is automated so you cannot dispute something.
This is completely corrupt and surely illegal? Definitely a scare tactic so people just pay charges to make things go away.
Absolutely disgusting and criminal.
They redirect you to a chat service an app that again doesn't allow you to dispute or request a call back or speak to an actual human being.
Disgusting.

I am a prison officer and wouldn't dream of speaking to the convicted criminals that I converse daily with, in the way that Marsten employees deem it acceptable to talk to their clients.
They need to move with the times and steer away from out-dated bully boy tactics. How dare they feel they have the right to talk to people in that way.

I missed a payment on a payment because they're automated payment was not working on the App , I tries to contact them through they're chat service ,to no avail
I then sent a message through they're complaint system explaining thst I couldn't make payment
I then phoned an agent explaining all the above and I would make payment on my next pay date , who said this was fine , they day before I was going to make payment an enforcement officer knocked on the door asking for full payment plus his 240 fees
These people are criminals trying to extort more money put of people who are genuinely struggling

Why on earth are stockport council using these awful people. They send penalty fines after the deadline date so that the fine is increased. They use shock tactics and wording in their letters to frighten people. I recieved a fine that was 2 years old that I had never heard about before. They said I had, then discovered they had been sending letters to a wrong address. They demanded almost £600 or threatened to remove goods within days. They are disgusting and should be ashamed.

Received an enforcement letter at our address, addressed to another company in a different part of the country.

It was impossible to contact Marston without using a chat system and all the operator could do is say they'd refuse to talk to me because it's to do with a company and an enforcement officer needs to attend to verify the address. No matter what I said I got the same repeated reply. No thank you, no apology.

Beyond frustrating to be falsely threatened via letter, then have an impossible situation wasting my time to try and get their clerical error cleaned up.

Maybe if Marston start receiving invoices for my time spent doing their job would make them pay better attention and seek correct resolutions?

After receiving an letter for a debt for a previous Tennant of my address I email them to ask what details I needed to send them to prove the the previous tenant didn't live here anymore.

I just got a reply saying we can't find an account with these details. Well if course you didn't because I do not have an account with you as its not my debt.

I literally emailed you to ask what detail I needed to send.

Idiotic company

A bailiff attended my house on Saturday after receiving texts to pay but no letters to my home. He called me being evasive I had to ask several questions to ascertain who he was - only then did disclose who he was whilst demanding I open the front door. He told me all calls are recorded, that I did receive letters and that I have 24hours to pay not knowing my circumstances or mental health. The councils should hang their head in shame using bailiffs on the vulnerable and low paid!
Please sign and share the petition please good CDERGroup Petition
Contact you local C.A.B
Contact the business that issued the ticket/debt
Email your MP

should be a 0 because this is one of the worst companies I have ever dealt with
It is impossible to speak to anyone the phone cuts you off

This is the most disgusting and despicable company ever. I never was treated so bad for stepping 4 seconds in a yellow line. I cannot believe TFL works with people so disgusting. They are rude, they are entitled, they are cruel and nasty, they are at the same time ignorant as hell and they will never provide any help, they will only bully you again and again, threatening you to harm you and your belongings

Absoloutly usless, and staff are completely rude and nasty I suffer from depression and anxiety and these people have done nothing but make me feel sh** you try to call to speak to welfare you can never get through they hang up! you try to talk to the person who’s numbers left on the card and they’re nothing but rude and when you try resolve the matter they ignore you for days and say sorry nout I can do. absoloutly w****** when they come back to my door I’m not gonna tolerate there sh** thinking there all high and mighty, jobs gone to there heads to much. Bet it makes them feel good to make a vulnerable person feel scared intimidated and so worried they can’t sleep properly at night.

Marston turned up on my door step on Thursday evening. He was very tall, very dark and very wide. He wore dark glasses and covered his mouth with a mask. He told me who he was then tried to step inside my house. He said, now that he's here I have to let him in (which I did not). He did not have any id or a surname. He said that payment of £100 per month was not enough (I have been paying this for about 6 months now), from now on I have to pay £250 per month, plus his fees of £250 because he had to come to my house. He said I did not have a payment agreement in place. That was a lie. My response was, you have turned up unannounced, there's been no calls, emails or texts or visits, you are outside of the law. Cut a long story short. I told him, gave him a piece of my mind and have not heard from him since. He called himself Michael. And he was a vile, greedy and despicable person and he took it upon his own head to come to try and rob me.