Marston Holdings Avis 

They run NSL traffic warden northern ireland .terrible company to work for as other staff members are aloud to assault you and get away with it . Managment think your silly by trying get info out of you lol . Managers all rotten from the core down . Base managers crawl on all fours behind area managers burning holes into the knees of they're trousers with a big brown nose. Managers constantly being over ruled by certain clicks of staff members as too scared to stand up to them lol . Stay away , no HR to contact so can't even complain about managers as to go through them and HR never see complaints .... NSL is a dump and managers etc are unprofessional and haven't a clue , all they want is tickets tickets tickets

My mother in law whos elderly was scammed and bullied by this company who turned up at her door over a matter she was unaware of. They intimidated her, they had no identification on them and they entered her premises without her permission or knowledge . Bullying an old lady and they bullied her ajd intimidated her until they took £500 off her.

I informed agents of London Borough of Waltham Forest that my car was cloned, that I lived 270 miles away. I provided pictures of my car and a police reference number (April 2023). I am the victim of crime. Marston Holdings bailiff came on Monday and clamped my car. I was told that the warrant was issued by Hampshire County Court which does not exist. When I checked with my local county court and their fines office they could not find any warrants anywhere. I called police whom promised to send a dispatch unit but never came. Marston are high court bailiffs that can break into property. They refuse to answer my calls and the council keep pretending like they never received my appeal.

If I could give a 0 star, I would

First time calling the lady on the phone was reading off a script, didn’t listen to a word I had said, and advised me to call back.
3 times she advised this and wast taking into consideration the nature of my call, just wanted to pass the buck.
I assume it was her clocking off time at 5:30pm

a letter dated 11th September, only landed on my door mat on the 17th, stating “if no response is received within 7 days”

Now, after a second call, I was advised that my original email on the 6th August 2025, probably hasn’t been looked at yet, I was shocked as this is a matter that is urgent, and will have catastrophic financial affects on my family, this isn’t what I (or anybody for that matter) want to hear.

Terrible experience, can’t speak to anyone, everything directs you to the online payment portal. No concessions are given they will extract every penny like greedy vampires. Hope not to hear from them ever again

I received a letter today to collect a payment made yesterday. I called to advise Marston of this who (before asking why I called) sought to collect personal information to which have no need. I was then told I have to "prove" a payment has been made - despite "proof" being unnecessary I did so. I was then threatened with further action and further cost because Marston do not want to check with their client. The second call handler was aggressive and, provided incorrect and misleading information and again sought to collect personal information. Wholly unacceptable for a debt which has been paid. Case ref K751266 if you care to look into it.

Threatening and bullying old school bailiff kinda vibe no professionalism

Liars, and corruptly try to extract money based on false information.

I'm going to copy and paste exactly what I posted on OVO since it's connected to them :
I have been receiving letters from a 3rd party company called Engage services from Marston Holdings operating on behalf of OVO, that they have been trying to make a visit to my flat to check my meter and I have not agree to it. They do not knock on the door, they just slip a letter through the mail box (including on saturdays) saying they attempted a visit. I have no problems with them visiting, I just need them to reply and book it with me.

When I've sent the email to book it, they booked it for October and continue to send letters saying it is my final notice and they will get a warrant to enter my house. Later they replied to my email saying they have no engineers in my area and I should contact Boost without giving me a phone number, or any info why Boost if my building is with OVO.

They are putting all blockers to not book anything and to not make any visitations.

You shouldn't be worried about these people. Tell them to do one and go directly to the people you owe the money too and contact them.

The bailiffs get paid commission only, so will desperately try everything they can to get you to pay- bullying, intimidating, scare tactics. It's a load of rubbish lol. I laughed down the phone at my bailiff Mr Jeffery who was saying everything he could to try and get me to pay. They'll tell you that if they see your car anywhere on the road they'll seize it. They don't have any right to enter your property unless you agree to let them in so don't worry about them coming in. Luckily we never actually met anyone as we have guard dog signs displayed on our front gates and the bailiff was too scared to actually come to our door lol.

I went directly to the people who I owed the money too and contacted them and spoke to them about how ashamed they should be using Marstons and that I will pay them the fine i owe them directly but will not be paying marstons a penny, let alone the quadrupled bill they've come up with. They let me pay them directly and took the case off Marstons.

"an ethical approach to delivering court order enforcement and corporate debt recovery services whilst treating people fairly" and "award-winning vulnerability strategy". Words from Marstons actual website. How hilarious.

Stand your ground and tell them to F off is my advice haha

If you are being hounded by this outfit via their text messages without a text messege telephone number, you will probably have worked out, you can't blocked their text messages.

Well, you can. You need to phone your phone provider and get them to deactivate the premium number service on your phone. Only text messages without a number will be blocked

Absolute scum. They don’t care about any mitigating circumstances and will not put on hold a case to let it go to appeal. Every time you talk to them they threaten you that the bill will increase. Try to avoid this “company” at all costs. Seems they have a way of effectively printing money as TFL pass their ULEZ PCNs to them for a massive mark up. £12.50 fee increased to £355 as we didn’t actually receive any correspondence. And now get a letter with the bill.

Very mean and inconsiderate company. First of all they were very vague in providing me the contravention, so I assumed it was for the parking. But no, unfortunately it was for the few minutes I have stopped to secure my child in her seat.
I was in Stanstead airport, left the paid car park only to realise that my baby came out of her seat belt and was unsafe. I have stopped in what I thought was a safe place, after also looking around for any signs and there were NONE!! Secured my baby back in and drove off. Only to receive a penalty charge a week later at my home. Thanks a lot!! You are such a "nice" bunch!! I hope you are very proud of yourselves. I receive £102 child maintenance money per month, but I have to pay you £60 for the few minutes that I stopped to secure my child. I hope you are very proud of yourselves!!!

Unfortunately can not rate them 0 stars. A bunch of absolute bullies who lie and try to intimidate you with absolute scare tactics. Being told they will take my goods even though the debt isn't mine, being told if it isn't paid then he will lose his job (hardly my problem), the list goes on. Somehow these scum are allowed to still operate with their lies.

My experience with Marston's was short of criminal. I'd been fined for a car I never owned. I'd been taken to court without being told and fined and the fine was passed onto Marston to collect. Obviously I told them this had been a mistake and I hadn't owned the car for over three years. I sent my appeal of to court. The courts took so long to deal with my case because they couldn't find it. Marston's had instructed me of the wrong court that was dealing with it. While I'm trying to sort this matter out I'm also looking after my dying son (I'd informed them about this). While my son is lay dying beside me they are talking about locksmiths and taking my door off. I asked them to come to my home and I'd let them in and they could see for themselves I don't have any assets they could legally take anyway. But they insisted that they would be bringing a locksmith. I offered to pay them 200 pound and then the next month the final 200 pound they refused this. The began ringing me none stop and I asked them to please give me space as my son was literally in his last hours of life now, they replied saying they was adding an additional £250 onto my debt. I blocked their number so I could be in peace with my son while he was having his last rights read and being blessed, Marston's found me in social media and began bombarding me with threatening messages, telling me they are going to take my head off. I shut all my social media accounts down and rang citizens advice. It was upon this that I found out they could not harass me or remove my assets (had I had any) I was classed as a vulnerable adult with one vulnerable child with mental health issues and another child lay beside me dying so my case should have been sent back to court because based on the information they had we are a vulnerable household. I was livid. I unblocked this bailiff on messages and told him what I knew and to never contact me again and to leave me alone and I blocked him straight away. I never heard from them again My appeal has finally been given a date to be heard. The courts have recommended putting a formal complaint in about Marston, which I tried to do but the number I get told to ring is the number of the man I blocked. My son died and he died worrying whether this man was going to charge through my door or not, I can't even put into word my feelings towards Marstons, a few words spring to mind, but the most PG I can think is, heartless, lack empathy, no standard, horrible people. Can I remind you all my family suffered all this emotional stress over none insurance of a car I hadn't owned for three years, a simple computer error. They need to be made accountable and I am exploring my options

I hired Marstons to recover a debt owed to me by a fire installation company in Coventry. They failed in every regard to recover my money and took so long to get their act together, that the company in question had time to relocate their showroom and rename their operation. If you’re looking for a decent debt recovery agency, AVOID THESE DIMWITS AT ALL COSTS. ABSOLUTELY USELESS.

They are thieves in a fake uniform! I paid a speeding fine way back in Feb 2022. I’ve just received a letter (July 2024!!!) claiming I still owe said speeding fine as it turns out the money I paid had been taken by these, despite these not dealing with it having never had any communication from these. What filth. And the government allow it to exist. Vile

Taking Marston Holding , Marston Group , Agent to court filling a claim against clamping my car , loss of earning , harassment we have trace agents home address & details . Will post details on other site subject to legal advices

Marstons thinking the can just remove goods...wake up it's 2024😂...

Got a ticket.The parking individual keyed in a 0 instead of an o.The reg number with an 0 comes up with no car,but with an o does come up with my car.