Update - I did finally receive the correct parts and all is well. This was over 8 weeks after initial purchase. Original post. Their supplier picked and shipped the wrong goods. A more expensive... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Deeply disappointing experience. The absolutely incompetent customer service was like nothing I've seen before. The representative who responded to me regarding a critical component for my vessel, w... Voir plus
L'entreprise a répondu
MAURIPRO Sailing gave us truly stellar and super-speedy communication and help. We are so impressed by the whole team we dealt with. We could not find the sailboat windlass anywhere else and are so... Voir plus
L'entreprise a répondu
Prompt and concerned customer service. I was very impressed how quickly they responded. There was a small issue with my order and rather than wait, they contacted me and let me know what was going on... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'équipements et accessoires nautiques
- aussi dans
- Fournisseur d'accessoires de bateau
- Magasin d'articles pour camping-cars
- Magasin de matériel de camping
- Magasin de vêtements et d'articles de plein air
- Magasin de voile
Écrit par l'entreprise
MAURIPRO Sailing is more than just a sailing store — we are a global resource, a technical partner, and a passionate crew committed to helping sailors sail better, smarter, and safer. Since 2003, our mission has been clear: to support sailors around the world with the equipment, knowledge, and service they need — whether racing offshore, cruising the coast, or rigging a dinghy.
Coordonnées de contact
4,1
Bien
432 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 55 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very easy to work with
Very easy to work with they found the parts I needed when I couldn’t, shipping was reasonable, and their follow up was awesome
17 octobre 2025
Réponse de MAURIPRO
Thank you for your feedback! We’re glad our team could help you find the parts you needed and provide a smooth experience.
MAURIPRO Sailing Team
https://www.mauripro.com
Excellent Customer Service
Competitive pricing
Price Matching
Excellent Customer Service
17 octobre 2025
Réponse de MAURIPRO
Thank you for your review! We’re delighted you appreciated our customer service and pricing.
MAURIPRO Sailing Team
https://www.mauripro.com
Gustavo help with finding the correct…
Gustavo help with finding the correct boiler thanks.
17 octobre 2025
Réponse de MAURIPRO
Thank you for your kind words! We’re happy we could assist you in finding the right product.
MAURIPRO Sailing Team
https://www.mauripro.com
Réponse de MAURIPRO
Thank you for your feedback! We’re glad you’re satisfied with your purchase.
MAURIPRO Sailing Team
https://www.mauripro.com
Réponse de MAURIPRO
It's wonderful to know you received excellent service!
We truly appreciate you sharing your positive experience. Thank you!
MAURIPRO Sailing Team
https://www.mauripro.com
Great service as always
16 octobre 2025
Réponse de MAURIPRO
We're so glad to hear you consistently have a great experience! Thank you for your loyalty and for taking the time to share your feedback.
MAURIPRO Sailing Team
https://www.mauripro.com
Réponse de MAURIPRO
We're happy to hear that our customer service team was very helpful!
Thank you for your review—we appreciate you letting us know!
MAURIPRO Sailing Team
https://www.mauripro.com
It’s really a great business practice…
It’s really a great business practice for the staff to communicate with me (not only this purchase). Better yet, the staff ALWAYS presents solutions to challenges. Always a pleasure. Thanks! John
15 octobre 2025
Réponse de MAURIPRO
That's wonderful to hear, John!
We're so glad that our communication and ability to consistently present solutions to challenges made your experience a great one. Making things easy for you is always our goal.
MAURIPRO Sailing Team
https://www.mauripro.com
From the Assistance to the delivery…
From the Assistance to the delivery everything went smooth.
15 octobre 2025
Réponse de MAURIPRO
That's fantastic to hear! Thank you so much for taking the time to share your positive feedback!
MAURIPRO Sailing Team
https://www.mauripro.com
Réponse de MAURIPRO
Thank you for your positive feedback! We're glad to hear that you received the correct part quickly. If you need any further assistance, feel free to reach out.
MAURIPRO Sailing Team
https://www.mauripro.com
The communication was prompt…
The communication was prompt professional and polite, really appreciated that. Got the product as described and with quick shipping. Thank you
9 octobre 2025
Réponse de MAURIPRO
Thank you so much for your kind words! Your satisfaction is our top priority, and we appreciate your support.
MAURIPRO Sailing Team
https://www.mauripro.com
Very pleased with customer support
Order arrived on time. I was kept informed by Mauripro on shipment status and followed up by them after my order arrived. Well packaged and exactly as advertised. Very pleased with customer service.
9 octobre 2025
Réponse de MAURIPRO
Your appreciation for our customer service means a lot to us! If you need anything else or have any questions, please feel free to reach out. We’re here to help!
MAURIPRO Sailing Team
https://www.mauripro.com
Réponse de MAURIPRO
We are glad to hear that you appreciated the quick turnaround and personal contact. If there's anything else I can assist you with or improve upon, please let us know!
MAURIPRO Sailing Team
https://www.mauripro.com
Few companies actually earn 5 stars…
Few companies actually earn 5 stars IMO, this is one of them. Before my order shipped, I was sent an email by a customer support representative to make sure everything was in order, and to provide an avenue for contacting them if something did go wrong. I was impressed and will definitely be ordering from them in the future.
10 octobre 2025
Avis spontané
Réponse de MAURIPRO
Thank you for your feedback! Your satisfaction means a lot to us, and we can't wait to assist you again in the future!
MAURIPRO Sailing Team
https://www.mauripro.com
Réponse de MAURIPRO
Thank you! We're glad your order arrived quickly! Look forward to seeing you soon!
MAURIPRO Sailing Team
https://www.mauripro.com
Excellent customer service
Excellent customer service from Santiago - timeliness and knowledge!
13 octobre 2025
Avis spontané
Réponse de MAURIPRO
Thank you! We’re glad Santiago’s prompt and knowledgeable support made a difference. Appreciate you taking the time to share!
MAURIPRO Sailing Team
https://www.mauripro.com
Réponse de MAURIPRO
Thank you! We’re really glad to hear that — it’s a pleasure working with you too!
MAURIPRO Sailing Team
https://www.mauripro.com
Réponse de MAURIPRO
Thank you! We're glad you experienced quick responses and helpful support. We appreciate your feedback!
MAURIPRO Sailing Team
https://www.mauripro.com
Great Communication
Great Communication and service. Arrived fast and part was as described.
7 octobre 2025
Avis spontané
Réponse de MAURIPRO
Thank you! We’re happy everything arrived quickly and met your expectations. Appreciate your feedback on our communication and service!
MAURIPRO Sailing Team
https://www.mauripro.com
the shipping was not performed…
the shipping was not performed properly, becoming on hi cost issues, for my side
2 octobre 2025
Réponse de MAURIPRO
Thank you for your feedback. We're sorry to hear about the shipping issues and the unexpected costs on your end. We take this seriously and will review the situation to help prevent it in the future.´
MAURIPRO Sailing Team
https://www.mauripro.com
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.