Mayt Avis 90

purchased a maytag top load washing machine on may17, 2026. used it 1 time and it would NOT rinse the clothes out. called service which took forever to get ahold of they sent tech out and we were told that he would have to order 2 new parts. {FOR A BRAND NEW MACHINE}. maytag is supposed to be a number 1 appliance co. but we will NEVER purchase another product from them EVER again

Don't call to register your Maytag, they basically tell you that if your application breaks they won't fix it unless you buy the monthly warranty plan. I regret buying a Maytag now

We bought a washer, did 3 loads of laundry and it broke. Weve been waiting over a wk for a part. Contacted maytag and got no where. Told us to wait for the part. Never again will I purchase anything maytag. Absolutely awful experience, product and customer support

I purchased this piece of crap washing machine about a year ago now they have sent several repair guys out here to fix it and every time it breaks again, I don't recommend purchasing any new washing machines because they are all digital pieces of crap! I am contacting a attorney on this matter if anyone would like to jump on board just let me know!

They would get a zero star if I could. I bought a Maytag wash machine a few years ago. I don't know who designed it, but it is the crappiest machine that I have ever bought. It only 1/3 fills the drum no matter what the size. It doesn't spin out the clothes and when it does it spins the dirt right back into the clothing. Maytag used to be a good name along with all the other big names but, in the last 10 years I would say, they have all gotten down to the bottom of the barrel. You want to buy a good machine go for a no-name brand. You would have a better machine. I've been having trouble with this machine ever since I got it. The company says as long as it's performing what it should do then we can't do anything. It doesn't always get the clothing in the water. it has never worked right. Maytag has no quality left in their products anymore. The person who designed this machine probably never did a damn load of laundry in his life. He just said, well it's efficient now.

I am beyond disappointed with my Maytag washer. We bought it brand new, and it was only 45 days old when the computer board completely failed. For a brand that markets itself on reliability, this is unacceptable.

To make matters worse, the repair process was a nightmare:

Part Delay: It took a full month for the replacement computer board to arrive.

No Compensation: We had to pay out of pocket for laundry services for four weeks, and Maytag offered zero compensation or reimbursement for these costs.

Poor Customer Service: Every time we called for an update, customer service had no answers and offered no help.

This has been an incredibly frustrating and expensive experience. I expected much better quality and support from Maytag. I would not recommend this machine or this company to anyone looking for a reliable appliance.

I have always bought maytag . But this washer I have bought have not had it a year yet and the first week they had to replace a intake water valve and now again the same problem. But the worse it there customer service. Can not get thru to talk to anyone and when you do they are down right not caring and rude. I asked Angela in the repair department . Would she like someone to treat her family member like she did me. And then she started thinking but before that I told her I will never buy maytag or whirlpool because they are the same company and and she said yes very cold in her voice. Like oh well. She could care less and this is a service person that gets paid for helping people and 2 days before John was just as cold. We are on 2 day without even a date to come out and fix my washer. That is not customer care because Lord knows how long it will be with no appointment scheduled yet. Very very very disappointed. Will never do maytag or Whirlpool again. I paid over $1000. For a piece of junk metal. Not even a year old yet.

I purchased a Maytag washer and dryer less than a year ago because I had heard they worked very well. My washing machine no longer functions and it is still under warranty. However it is extremely difficult to speak to someone in customer service and the wait time is two weeks plus just to get someone out and take a look. I am very disappointed and I will not purchase Maytag again.

This is the worst Maytag washing machine that I have EVER owned. There is absolutely nothing I like about and terribly poor customer service service. It takes way too long to do a load of wash( old Maytag took 1/2 hour) This one takes over 1 hour, that is bull s…….You have no way of knowing about the water level because the machine is locked. There are way too many cons. I would never recommend this machine to anyone. By the way don’t expect a paper manual or to talk on the phone with you about any problem. When it doesn’t work some day I will never get it repaired it’s out of here.It gets a below 1 rating for me.4 and1/2 hours to do 2 loads of wash,that includes dryer. The Maytag dryer is fine but like I said the washer is a nightmare.

With delivery and installation, I spent $1,000 on this Maytag washer. Gear case went out in only 2 months. I have now been waiting a month for Whirlpool to get in the part to have it replaced. Was told it was escalated and the part would be rushed and it was not escalated. I just finished my fourth communication with Whirlpool. Long wait times for phone calls and chat bots. They are not at all concerned about my situation. Will never purchase another appliance from a Whirlpool company

Bought the dryer in January 2025. Cheap junk broke 2 months after warranty expired. Poor quality plastic garbage made in China! The Maytag repairman is bored because these cheap plastic pieces of garbage last just past the warranty, then you throw them away! It's cheaper to buy a new one than to have a service call. So much for American Quality. That's definitely a thing of the past.

I purchased Maytag top loading washer in Feb 2024. It failed catastrophically two days ago. Needs new Cam and Gear box. It is out of one year warranty and is 2 years old. Cost of repairs will be in excess of buying new machine. After contacting Maytag they said tough luck, read your warranty and please buy a new machine from us. Seems preposterous that they would not work with me on this and their products only last 2 years. I would have at least expected a discount on a new model, but no, nothing.

Based on my experience I would not recommend anyone buy Maytag, or for that matter Whirlpool, product. Very disappointing.

I bought a Maytag Pet Pro washer/dryer combo new in November 2024, but didn't actually use it until July 2025. Just seven months later, the dryer motor broke. Unfortunately, the full warranty expires 12 months after the Delivery date, and even though I only used it for seven months, it's been in my possession for more than 12 months, so the warranty fell back to the 10 year motor warranty only. Which means I have to pay for labor, and the trip fee. So the trip fee for the tech was $139, and labor was $130. On top of that, even though the motor was covered under warranty, I had to buy a new plastic fan attached to the motor, because they say that part always breaks when you remove the motor, and that was $48. So it's basically impossible to have a free warranty repair even though they say 10 year warranty, even on the parts! The fan should be covered, I think. I mentioned this to the tech, and even he laughed, because it felt like such a racket. So all in, I had to pay $320 to repair a $870 dryer I've only used for 6 months.

DO NOT BUY THE FRONT LOAD PETP PRO WASHER!!!! it has a bad master board by design and they will not honor it. I have owned my since April 2025 and it is currently march 2026 and I've had this board replaced twice under warranty. Now they want me to purchase additional monthly protection but they will not extend the warranty or replace the product. The customer service rep was very nice but unable to help due to their 'company policy' of screwing over unsuspecting buyers. I'LL NEVER BUY MAYTAG WHIRLPOOL APPLIANCES AGAIN!

Bought washer in 2023 paid 900.00: quit working contacted Maytag sent someone out took 8 days for them to come then to tell me it’s the clutch and they have to order the part. Another 9 days before they come back. NEVER AGAIN WILL I BUY AN HIGH END WASHER. Get one for $300 and if it last 2 years feel lucky.

My wife and I purchased a brand new Maytag washer and dryer. The models are MHW8630HC and MED8630HC. The washer lasted four loads and the motherboard completely went out. The dryer lasted one more load and the door won't close. These products are complete garbage and getting a hold of anyone at Maytag is ridiculous. Buy something other than Maytag. I imagine your experience will be superior to the one my wife and I have had.

Purchased a Maytag washer 5/22. To date we have had just about every component replace, multiple repairs.
Today, marks a month waiting for yet another part to get the machine working. It is so frustrating not having the use of our machine. Repairmen have said don’t put any blankets in, or throw rugs as the machine can not handle it, even though I purchased a large capacity machine.
I’m ready to throw the machine out, but what to buy instead. Thanks for nothing Maytag.

I bought this Maytag washer in October 2024 specifically for my 86-year-old mother-in-law. I chose it because it looked simple, was reasonably priced (around $509), and she would only use it occasionally for light loads. Less than a year and a half later, it’s already broken.We had to call an authorized Maytag repair service, which charged $109 just to diagnose the problem: the suspension system is shot. The repair quote? Another $250–$300 on top of the diagnostic fee. That means spending nearly $400 to fix a machine that originally cost $509. At that point, it’s almost cheaper (and certainly wiser) to replace it entirely.I contacted Maytag customer service directly to explain the situation and ask for some reasonable help—after all, this is a major failure on a relatively new appliance used very lightly. Their “best” offer? 20% off a brand-new washer. Seriously? Why on earth would I want to buy another Maytag after this experience? They essentially told me to throw good money after bad with zero goodwill or accountability for a product that failed so prematurely.Extremely disappointed and frustrated. This feels like planned obsolescence at its worst. I cannot recommend this washer—or apparently anything from Maytag—to anyone looking for reliability, especially for elderly users or light-duty needs. Save your money and look elsewhere.

Horrible! Wanted 325 or a monthly payment just to come out and look at my washing machine. Despite having a sticker on the machine that says 10 year warranty for parts. Will never buy another Maytag applicance again- RUN!!!

Our Maytag Commercial Technology washer stopped working after 7 years. A service tech said the control panel was shot but the part has been discontinued so it’s toast. So much for 10-13 year lifespan. I will never buy a Maytag again. Clearly, they do not support their products. It’s all about selling you a new machine. Another American company ripping off people for profit.