I'm so satisfied with my new Duomed, closed toe, compression stockings. They are so comfortable, plenty of room around my toes, and easy to put on, but still giving adequate support. No problems with... Voir plus
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You are not honest about stock availability on your website. I clearly order three in-stock items but only one is actually in-stock and the other two are on back-order without estimated date for del... Voir plus
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As always you can't fault the delivery time . Order one day arrives t he next. I am using alot of it . It's good to know i can always get it quickly
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My new knee guard is just what my arthritic knee needs for support. The ordering process was easy & I got emails to keep me informed on the progress of my delivery.
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À propos de l'entreprise
Écrit par l'entreprise
At medi Australia, our purpose is simple yet powerful: Helping people feel better and assisting those who help others. This mission drives everything we do. As part of the global medi brand, we combine decades of German engineering excellence with clinical innovation to deliver world-leading medical and therapeutic solutions to Australians. Our comprehensive range includes medical-grade compression stockings, stylish travel socks, and advanced orthopaedic braces designed to support recovery, enhance circulation, and promote overall wellbeing. Whether you’re managing venous conditions, seeking preventive care, or looking for everyday comfort, medi products provide measurable and sustained compression benefits you can trust. Our team partners with healthcare professionals and individuals to offer education, resources, and exceptional customer support. By combining cutting-edge technology with compassionate care, we empower people to live healthier, more active lives. Driven by innovation, medi invests continuously in research and development to create new materials, patented technologies, and designs that deliver superior fit, durability, and comfort. With over 70 years of global expertise, we integrate digital tools for patient monitoring and education, ensuring our solutions remain at the forefront of medical technology. This commitment to progress and clinical excellence sets medi apart as a trusted leader in compression therapy and orthopaedic care. Trusted by thousands of Australians, medi is proud to deliver solutions that make a real difference to patient quality of life every day.
Business XCellence Awards (Health) 2024 Winner, Business Of The Year 2023
Écrit par l'entreprise
- Medical Compression Therapy, Stockings, Socks & Hoisery. Braces and Supports. Travel Socks, Shoe insoles, Activewear and more!
- medi compression celebrates over 70 years in medical compression therapy. Offering ready-to-wear and custom-made-to-measure garments and compression products for women and men, orthoses/braces, soft supports, activewear and more. We prride ourselves with the highest demands on quality, innovation and design. You can put your trust in first-class finishing, comfort in wear, and actively enhance your well-being! medi Australia is a registered NDIS provider.
- Deal direct with medi Australia
- We launched our direct-to-consumer store in 2023 and have seen amazing success and reviews to match. We love being able to serve you directly.
- Interested in custom made compression?
- Along with offering the widest ranges in ready-to-wear compression therapy products shipped from our Sydney warehouse, we offer our custom service for your needs too. If you prefer a custom fit or require special alterations get in touch. You can also order our garments in many colours and styles too. Just give us a call on 1300 04 6334 during business hours.
- A Trustpilot Special Offer is available when placing a made to measure custom garment or special colour order.
- Make sure you let our staff know that you've visited us through TrustPilot and we will give you a special discount.
Returns, Exchanges, and Refunds
We will exchange your item or provide a refund within 14 days of you receiving it to guarantee your customer experience and satisfaction.
To return your medi Australia Pty Ltd purchase for an exchange or refund:
Please email sales@medi.au within 7 days of receiving your order.
medi Australia Pty Ltd will respond within 48 business hours to approve the return.
Coordonnées de contact
4/13-21 Hallmark Street, 2145, Pendle Hill, Australie
- 1300 04 6334
- sales@medi.au
- mediaustralia.au
4,6
Excellent
352 avis
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A répondu à 100 % de ses avis négatifs
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Réponse de medi Australia
Hi Paul,
Thank you for your kind words! We’re so pleased to hear you had a great experience. Providing excellent end-to-end service is always our goal, so your feedback means a lot to us.
Thank you for sharing your experience.
Be prepared when buying this expensive stockings
I had a varicose vein treatment and been told by my surgery to wear class 2 compression stockings 24 hours (except shower) for 4 weeks post treatment.
I bought a pair of Duomed Class 2 compression stockings from Medi Australia. I started to wear it at 10am on Wed, by 5 am on Thursday, I found the areas near my little toe of both my feet are hurting and very painful when standing up.
Also the top (around the highest point) of my both of my feet have rash and feel stinky pain. I have no choice but to remove the stocking. I would like to return it as I can't use it anymore. Medi Australia advised that I am not able to do so in accordance with their policy.
I was very disappointed and regretted for purchasing this expensive stockings.
15 décembre 2025
Réponse de medi Australia
Hi Sally,
Thank you for sharing your experience—we’re so sorry to hear about the discomfort you’ve had. Your comfort and recovery are really important to us.
Our team has contacted you and resolved this issue. If there is anything further you would like to discuss, please reach out to us at sales@medi.au.
Réponse de medi Australia
Hi Ann,
Thanks so much for sharing your experience! We’re so glad everything from ordering to delivery was easy and that you’re happy with the quality of your product.
If you ever need anything else, we're here to help.
The socks and leggings fit perfectly
The socks and leggings fit perfectly. Excellent quality - my legs are feeling good in it - and the order arrived the next day ! What an amazing service!
Thank you
12 décembre 2025
Réponse de medi Australia
Hi Martina,
Thank you so much for your wonderful feedback! We’re thrilled to hear that your socks and leggings fit perfectly and that you’re feeling great in them.
Next-day delivery is always a win, and our team works hard to make sure everything arrives on time. We appreciate your support and look forward to helping you again.
Wrist brace is very well made
Wrist brace is very well made. Can remove insert and strap for more flexibility.
10 décembre 2025
Réponse de medi Australia
Hi Nicholas
Thank you for taking the time to share your feedback! We’re delighted to hear that you’re happy with the wrist brace. Being able to adjust the insert and strap for comfort is a feature we’re proud of, so it’s great to know it’s working well for you.
Thank you for sharing your feedback.
Réponse de medi Australia
Hi Yolande,
Thank you for your feedback! Providing great service and quality is what we strive for every day, so it means a lot to know we delivered on both.
We appreciate your support.
Product Inquiry
The staff member that I talked to over the phone when making a product inquiry was knowledgeable and polite. The aid that I purchased was shipped the very next day and arrived at my residence within two days from that - I was very impressed.
7 décembre 2025
Réponse de medi Australia
Hi Steve,
Thank you for your wonderful feedback! We’re so glad our team member was able to assist you—providing helpful, friendly service is something we truly care about, so it's great to know your experience reflected that.
Thank you for sharing your experience
The quick delivery time for the order…
The quick delivery time for the order to be delivered.
7 décembre 2025
Réponse de medi Australia
Hi Brian,
We’re delighted your order reached you quickly! Making the process smooth and reliable is always our goal.
Thank you for sharing your experience.
Réponse de medi Australia
Hi Deb,
Thank you for your review! We’re thrilled that everything from selection to ordering was hassle-free and that you’re happy with the product.
Appreciated special discount
Appreciated special discount so I could buy more pairs to rotate each week
1 décembre 2025
Réponse de medi Australia
Hi Norene,
We’re thrilled to hear the discount helped you plan ahead and keep your stockings in rotation. Having extra pairs to rotate each week is a great way to keep your stockings fresh and comfortable while extending their life.
Thank you for sharing your experience.
Great products and excellent customer…
Great products and excellent customer service. I had to contact them regarding my order and they were quick to reply and quicker to sort it out for me. :)
6 novembre 2025
Réponse de medi Australia
Hi Caitlin,
Thank you so much for your feedback! We’re thrilled to hear you’re happy with our products and that our customer service team was able to assist you quickly.
Providing fast, friendly service is what we’re all about, so your feedback means a lot.
We appreciate you sharing your experience and look forward to helping you again.
The stockings arrived in good time and…
The stockings arrived in good time and I now have some spare in between them being washed in wool wash.
27 novembre 2025
Réponse de medi Australia
Hi Victoria,
Thank you for sharing your feedback! We’re delighted to hear your stockings arrived quickly and that you’re caring for them with wool wash. That’s a great choice to keep them in top condition.
We appreciate you sharing your experience.
A great experience for a great price
The ordering process was very simple once I knew exactly what I wanted and the product arrived quickly - and I was kept informed if progress every step of the way. Great price too!
2 novembre 2025
Réponse de medi Australia
Hi Rich,
Thank you so much for your feedback! We’re thrilled to hear your order went smoothly and arrived quickly.
Our team works hard to make the process easy and stress-free, and it’s great to know that came through.
We appreciate you sharing your experience!
This product has been great to use to…
This product has been great to use to help with my husbands care. Much appreciation to those who designed it.
30 octobre 2025
Réponse de medi Australia
Hi Vicky,
Thank you so much for sharing your feedback! We’re thrilled to hear that the product has been helpful in your husband’s care. Knowing it’s making a positive difference means a lot to us, and we’ll be sure to pass your feedback to our design team.
Had my stockings available and sent…
Had my stockings available and sent through efficiently.
23 octobre 2025
Réponse de medi Australia
Hi Leanne,
Thank you for your review. We’re so pleased to hear everything went smoothly. Thank you for sharing your experience.
Great service
9 octobre 2025
Réponse de medi Australia
Hi Sarah,
We’re so glad to hear you had a great experience, and we appreciate your support.
Got exactly what I wanted with super…
Got exactly what I wanted with super quick delivery.
16 octobre 2025
Réponse de medi Australia
Hi Warren,
Thank you for your review. We work hard to make sure every order is accurate and delivered fast, so it’s wonderful to know we delivered on both and we appreciate your support.
Réponse de medi Australia
Hi Gerhard,
Thanks so much for your feedback! Quick delivery and quality products are what we aim for, so it’s fantastic to know we delivered on both. We appreciate your support!
Easy to order.
22 septembre 2025
Réponse de medi Australia
Hi Kate,
Thanks so much for your review! We're glad to hear you found the ordering process easy, we aim to make every step as smooth as possible, and we appreciate your support!
Be careful and choose wisely
Be careful and choose wisely. You can't exchange for size if you've tried a compression garment or socks on. How would you know without trying it on? I shouldn't have presumed. This is stated on their website, so the $274 joke is on me. :(
I bought the mediven Plus Compression Pantyhose CCC2 and followed sizing guides to the letter, but they're too tight behind my knees, wickedly hard to get on and feel unbreathable.
I will state that customer service was responsive, and I do really like other items I have bought, with lighter (CCC1) compression - Rejuva tights and socks. But these aren't strong enough as recommended for POTS, hence as an educated person following guidelines, thought I would try stronger and would have a good result. I am disappointed and not sure I'd take the gamble again with this brand.
3 novembre 2025
Avis spontané
Réponse de medi Australia
Hi Kate,
Thank you for taking the time to share your experience. We're genuinely sorry to hear that the mediven Plus pantyhose didn’t meet your expectations.
As you mentioned, our returns policy does not allow exchanges for garments that have been tried on, due to strict hygiene standards. We understand this can be disappointing, but we make this clear on our returns policy page (https://mediaustralia.au/pages/return-policy).
If you're considering reordering, our team has reached out with a 25% discount. Should you wish to take up that offer, we strongly recommend a professional fitting with one of our clinicians to make sure you get the correct size and the best possible outcome (https://mediaustralia.setmore.com/)
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