I'm so satisfied with my new Duomed, closed toe, compression stockings. They are so comfortable, plenty of room around my toes, and easy to put on, but still giving adequate support. No problems with... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Staff on the phone gave excellent assistance. The sizing is difficult work out from the website. Received my pair of stockings promptly. New to pressure stickings. The cotton material is robust, sili... Voir plus
L'entreprise a répondu
This time I decided to purchase the closed toe option of duomed compression knee high stockings, unsure whether there would be enough space around toes. Was very happy that these stockings fit so well... Voir plus
L'entreprise a répondu
My new knee guard is just what my arthritic knee needs for support. The ordering process was easy & I got emails to keep me informed on the progress of my delivery.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At medi Australia, our purpose is simple yet powerful: Helping people feel better and assisting those who help others. This mission drives everything we do. As part of the global medi brand, we combine decades of German engineering excellence with clinical innovation to deliver world-leading medical and therapeutic solutions to Australians. Our comprehensive range includes medical-grade compression stockings, stylish travel socks, and advanced orthopaedic braces designed to support recovery, enhance circulation, and promote overall wellbeing. Whether you’re managing venous conditions, seeking preventive care, or looking for everyday comfort, medi products provide measurable and sustained compression benefits you can trust. Our team partners with healthcare professionals and individuals to offer education, resources, and exceptional customer support. By combining cutting-edge technology with compassionate care, we empower people to live healthier, more active lives. Driven by innovation, medi invests continuously in research and development to create new materials, patented technologies, and designs that deliver superior fit, durability, and comfort. With over 70 years of global expertise, we integrate digital tools for patient monitoring and education, ensuring our solutions remain at the forefront of medical technology. This commitment to progress and clinical excellence sets medi apart as a trusted leader in compression therapy and orthopaedic care. Trusted by thousands of Australians, medi is proud to deliver solutions that make a real difference to patient quality of life every day.
Business XCellence Awards (Health) 2024 Winner, Business Of The Year 2023
Écrit par l'entreprise
- Medical Compression Therapy, Stockings, Socks & Hoisery. Braces and Supports. Travel Socks, Shoe insoles, Activewear and more!
- medi compression celebrates over 70 years in medical compression therapy. Offering ready-to-wear and custom-made-to-measure garments and compression products for women and men, orthoses/braces, soft supports, activewear and more. We prride ourselves with the highest demands on quality, innovation and design. You can put your trust in first-class finishing, comfort in wear, and actively enhance your well-being! medi Australia is a registered NDIS provider.
- Deal direct with medi Australia
- We launched our direct-to-consumer store in 2023 and have seen amazing success and reviews to match. We love being able to serve you directly.
- Interested in custom made compression?
- Along with offering the widest ranges in ready-to-wear compression therapy products shipped from our Sydney warehouse, we offer our custom service for your needs too. If you prefer a custom fit or require special alterations get in touch. You can also order our garments in many colours and styles too. Just give us a call on 1300 04 6334 during business hours.
- A Trustpilot Special Offer is available when placing a made to measure custom garment or special colour order.
- Make sure you let our staff know that you've visited us through TrustPilot and we will give you a special discount.
Returns, Exchanges, and Refunds
We will exchange your item or provide a refund within 14 days of you receiving it to guarantee your customer experience and satisfaction.
To return your medi Australia Pty Ltd purchase for an exchange or refund:
Please email sales@medi.au within 7 days of receiving your order.
medi Australia Pty Ltd will respond within 48 business hours to approve the return.
Coordonnées de contact
4/13-21 Hallmark Street, 2145, Pendle Hill, Australie
- 1300 04 6334
- sales@medi.au
- mediaustralia.au
4,5
Excellent
353 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Be careful and choose wisely
Be careful and choose wisely. You can't exchange for size if you've tried a compression garment or socks on. How would you know without trying it on? I shouldn't have presumed. This is stated on their website, so the $274 joke is on me. :(
I bought the mediven Plus Compression Pantyhose CCC2 and followed sizing guides to the letter, but they're too tight behind my knees, wickedly hard to get on and feel unbreathable.
I will state that customer service was responsive, and I do really like other items I have bought, with lighter (CCC1) compression - Rejuva tights and socks. But these aren't strong enough as recommended for POTS, hence as an educated person following guidelines, thought I would try stronger and would have a good result. I am disappointed and not sure I'd take the gamble again with this brand.
3 novembre 2025
Avis spontané
Réponse de medi Australia
Hi Kate,
Thank you for taking the time to share your experience. We're genuinely sorry to hear that the mediven Plus pantyhose didn’t meet your expectations.
As you mentioned, our returns policy does not allow exchanges for garments that have been tried on, due to strict hygiene standards. We understand this can be disappointing, but we make this clear on our returns policy page (https://mediaustralia.au/pages/return-policy).
If you're considering reordering, our team has reached out with a 25% discount. Should you wish to take up that offer, we strongly recommend a professional fitting with one of our clinicians to make sure you get the correct size and the best possible outcome (https://mediaustralia.setmore.com/)
Quick delivery time 👍
26 septembre 2025
Réponse de medi Australia
Hi Brendan,
Thanks for the review! We're so glad your order arrived quickly and that you were happy with the service. We appreciate your support!
Compression stockings
Purchased item (compression stockings) was delivered within days. The stockings fit well and are comfortable.
29 septembre 2025
Réponse de medi Australia
Hi Elizabeth,
We’re so glad to hear your compression stockings arrived quickly and are working well for you! Comfort and fit are important to us, so it’s great to know we hit the mark.
Excellent service!
Contacted support first to ask for shipping details and after sales support. The responses were very quick and provides exactly what I needed.
5 septembre 2025
Réponse de medi Australia
Hi Karen,
Thank you for your kind words! We're so glad our support team could assist quickly and provide exactly what you needed. We take pride in being responsive and helpful, and it’s wonderful to know that came through in your experience.
No thanks
No thanks
No thanks
No thanks
No thanks
No thanks
No thanks
No thanks
No thanks
13 septembre 2025
Réponse de medi Australia
Thanks for the review - please reach out to us is there is something we can help with.
Réponse de medi Australia
Hi Rhys,
Thanks for your review! We're so glad you're happy with your stockings, and we appreciate your support!
Purchase on line was easy
Purchase on line was easy
Home delivery efficient and rapid
Product has proven helpful
9 septembre 2025
Réponse de medi Australia
Hi John,
Thanks so much for your review! We're glad to hear the online purchase was easy, delivery was quick, and most importantly, that the product has been helpful. We really appreciate your feedback and support.
Correct and prompt
9 septembre 2025
Réponse de medi Australia
Hi Kris,
Thank you for your review. Great to hear everything went smoothly. If there's anything we can do to make your next experience even better, we’re here to help.
Customer service team a really great…
Customer service team a really great and always happy to help.
The sleeves fit perfectly and are long lasting even when you wear it every day. Easy to buy
7 septembre 2025
Réponse de medi Australia
Hi Alison, thank you for your review.
We're thrilled to hear the sleeves fit perfectly and that our customer service team made your experience a great one. It's wonderful to know they’re lasting well with daily wear.
I was extremely happy with the purchase…
I was extremely happy with the purchase of my 6 elastic medi stockings.(have been for decades). However the the medi butler purchased for $ 264.00 (less discount), along with my 6 pr. of elastic stockings was totally inappropriate for my compression stockings sz.6, it was far to big. Prior to the purchase of my stockings I emailed for information about the difference in the two medi butlers as the price difference was so huge. $93.50 & $264.00. The measurements given in the reply email didn't really help, so I went for the more expensive one. I should have been told that my ordered compression stockings sz6 are impossible to fit over the larger medi butler. However after having said all that I will continue to purchase medi compression stockings as they are the best on the market. I really mean that, been wearing them now for over 50 years and have tried others. Just not happy with the butler, totally unusable with my stockings . This time most expensive was not the best.
2 septembre 2025
Réponse de medi Australia
Hi Peter,
We're sorry to hear the medi butler didn’t suit your compression stockings.
We understand how frustrating it is to invest in a product that doesn’t meet expectations. Our customer service team has reached out to offer a return, and we hope to resolve this for you promptly.
Your continued support of medi compression stockings is sincerely appreciated, and we’re grateful for your honest feedback.
The O/T sourced your product measured…
The O/T sourced your product measured me then sent me the link with ordering details
27 août 2025
Réponse de medi Australia
Hi Phillippa,
Thank you for your review! We're glad to hear your O/T was able to guide you through the process and that the ordering experience was smooth. If there's anything we can do to improve your experience further, feel free to reach out.
Reading and following the instructions…
Reading and following the instructions on the website made everything an easy task.
The quick delivery of the product was fantastic. The quality is great and definitely worth mentioning.
Thank you for delivering on what is stated on your site.
16 août 2025
Réponse de medi Australia
Hi Belinda,
Thanks so much for your review! We're really happy to hear everything went smoothly, from ordering to delivery. We put a lot of care into making our website instructions clear and easy to follow, so we greatly appreciate your feedback.
Réponse de medi Australia
Thank you for your review! We’re glad to hear you found the sizing a good fit and that your order arrived quickly. We appreciate you taking the time to share your experience!
Réponse de medi Australia
Thank you for your feedback. We're pleased to hear you're satisfied with the quality and your support is greatly appreciated.
Medi for me are the best compression…
Medi for me are the best compression stockings available. The fit is great, I like the silk fitting sock. Durability is also very good
29 juillet 2025
Réponse de medi Australia
Thanks for your feedback! We're glad our support helped you find the perfect Medi fit.
Easy ordering
Easy ordering, thank you so much for changing the address for me. Arrived quickly, thank you so much!!
26 juillet 2025
Réponse de medi Australia
Thanks so much! We're glad everything went smoothly and your order arrived quickly.
Easy to make contact to discuss item I…
Easy to make contact to discuss item I was interested in also to find product was in stock also delivery time was excellent
25 juillet 2025
Réponse de medi Australia
Thank you so much! We're delighted everything, from communication to delivery, was just right for you.
I received product no problem
I received product no problem. I was unable though to try it on until 3-4wks after needing to use it and had ensured to measure my neck circumference to avoid any issues with sizing. After trying it on and having it be no where near fitting (way too small) despite my measurements falling within the size guide, I immediately emailed Medi Australia only to be told that there is nothing they can do because it falls outside of the 2wk return policy. It is in perfect condition with all in tact packaging but of no use to my neck.
27 juin 2025
Réponse de medi Australia
Thank you for taking the time to share your experience. We're genuinely sorry to hear that the sizing of your product didn’t meet expectations, despite your efforts to follow the size guide. We understand how frustrating this must be, especially when the item is in perfect condition and unused.
While our standard return policy is 14 days, we did attempt to reach out to you to explore possible solutions, and presented you with several options, but unfortunately didn’t receive a response. We always strive to support our customers wherever possible, even outside of policy guidelines, and regret that we weren’t able to connect.
Excellent quality products
Excellent quality products, tights and compression stockings were purchased. Delivered with great packaging. Would like to see the tights in colours and for short folk.
26 juin 2025
Réponse de medi Australia
Thank you for your feedback. We are glad that you loved our product.
Réponse de medi Australia
Thank you for your feedback. We are glad that you loved our product.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.