Medical Supplies Avis 

5 345
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Was looking for some temporary footwear as at the moment have heavily bandaged legs and feet. Found ideal shoe online with Medical Supplies which you could buy in a double pack.... Ideal Velcro straps... Voir plus

Noté 5 sur 5 étoiles

Great piece of kit so far. Does exactly what it says it will do. Bit fiddly to set up but once it’s done it’s great. Would recommend for anyone that needs reminding to take tablets and have dosage... Voir plus

Noté 5 sur 5 étoiles

Had never used a waterproof cover before but was told I would need one for showering after nail removal surgery. Easy to order and arrived promptly and had a trial run which went fine.

Noté 5 sur 5 étoiles

Total knee replacement Knew I had to ice knee to help with the swelling Went on line to see what was available Aircast had great reviews Bought aircast delivered on time Believe I couldn’t have... Voir plus

À propos de l'entreprise

  1. Fournisseur d'équpement médical

Écrit par l'entreprise

Your Trusted Source for Medical and Healthcare Products At Medical Supplies, we are committed to providing individuals, carers, healthcare professionals, and organisations with top-quality medical products and exceptional customer service. Whether you're managing care at home or equipping a professional medical setting, we understand the importance of reliable supplies delivered promptly and at competitive prices. With over a decade of experience in the industry, our team of experts carefully curates a comprehensive range of healthcare solutions—from mobility aids and diagnostic tools to personal protective equipment (PPE), wound care, and everyday medical essentials. We only partner with trusted brands and certified manufacturers, ensuring that every product we sell meets the highest standards of safety, efficacy, and value. Why Choose Us? ✅ Wide Range of Trusted Medical Brands ✅ Fast and Reliable UK Delivery ✅ Expert Customer Support ✅ Secure Shopping Experience ✅ Competitive Pricing We’re proud to serve NHS trusts, private clinics, care homes, and individual customers across the UK. Our goal is simple: to help you find the right medical solutions with ease, confidence, and peace of mind. What Our Customers Say Our reviews speak for themselves—thousands of satisfied customers trust Medical Supplies for timely deliveries, helpful advice, and dependable service. We’re always striving to exceed expectations and welcome your feedback to keep improving.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(5 345)

1 459 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great piece of kit so far

Great piece of kit so far. Does exactly what it says it will do.
Bit fiddly to set up but once it’s done it’s great. Would recommend for anyone that needs reminding to take tablets and have dosage measured for them. Especially useful when tablets must be taken on a time critical basis.
Peace of mind for the family that important medicines are being taken at correct times and gives independence to my family member !

27 juillet 2026
Noté 5 sur 5 étoiles

Shoe arrived in a couple of days

Shoe arrived in a couple of days , it really helped me get around after that as my normal shoes or walking shoes where to tight against the stitches in my foot , the only thing was advertised as half the price of delivery etc .

27 juillet 2026
Noté 3 sur 5 étoiles

Not big enough, despite following instructions.

Straightforward ordering and delivery. Delivered in a short time. Would have been five stars, but the collar (despite having measured as per the instructions on the website) was not a good fit for my wife. We ordered the next size up (medium), but this was too small. When wearing, there is insufficient length and the velcro tab pops loose, springing the collar off.

20 juillet 2026
Logo de Medical Supplies

Réponse de Medical Supplies

Good afternoon,

Thank you for taking the time to leave your feedback.

I am pleased to hear that you found the ordering process straightforward and that your order arrived promptly.

I am sorry to hear that the collar was not a suitable fit despite following the sizing guidance provided. I appreciate you sharing your experience and will ensure your comments regarding the fit are taken on board.

If you would like any information regarding returning the item, please feel free to contact our Customer Care team at helpdesk@medicalsupplies.co.uk.

Kind regards,
Tylah

Noté 1 sur 5 étoiles

Do not use sizing for items is…

Do not use sizing for items is completely inaccurate and they do not allow returns

10 août 2026
Avis spontané
Logo de Medical Supplies

Réponse de Medical Supplies

Good afternoon,

Thank you for taking the time to leave your feedback.

I am sorry to hear that you were disappointed with the sizing and our returns policy.

Certain products are subject to return restrictions for hygiene reasons, and this information is provided before an order is completed. Unfortunately, this meant we were unable to accept your return.

I appreciate your comments regarding the sizing guide on the website, and I will ensure this feedback is passed on for review.

Thank you again for bringing your concerns to our attention.

Kind regards,
Tylah

Noté 5 sur 5 étoiles

Great service

Great service, received my product within a couple of days, which was great, ensuring my dog continued to have the light treatment he needed

21 juillet 2026
Noté 2 sur 5 étoiles

Unsatisfactory product, return refused

Very efficient delivery so that's why I gave them 2 stars. However I ticked the delivery info box but I guess didn't think the product would be so unsuitable. And the problem is that you don't know if it's unsuitable until you actually try it. My neck pillow made my neck worse rather than better. I am now left with a foam pillow which cost £52 used only for 15 mins. I understand the hygiene issues but in most cases the product can be steam cleaned/ sterilised on return. Very harsh policy. Most unhappy as I've now lost £52

31 juillet 2026
Avis spontané
Logo de Medical Supplies

Réponse de Medical Supplies

Dear Chris,

Thank you for taking the time to leave your feedback.

I am pleased to hear that you were happy with the efficiency of our delivery service, although I am sorry that the pillow was not suitable for you.

Our hygiene restrictions are in place for the safety of all our customers, and where applicable, these are displayed before an order is completed. I appreciate that it can be disappointing when a product does not meet your individual needs.

We have requested further information so that we can locate your order and look into your concerns, but unfortunately we have not yet received the details needed to do so. If you would like us to review this further, please provide your order information and we will be happy to take a look.

Kind regards,
Tylah

Noté 5 sur 5 étoiles

Good quality

Ordered a knee brace for a torn MCL. Good quality product. However I had to exchange this for the next size down, there was no issue with reordering and refunding the exchange.
Will use this company again. BTW price was very competitive .

24 juillet 2026

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