Meelie Mobile Avis 5 058

TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Seller beware! Quoted 345 for iPhone 14 Pro in decent condition (always used with a case and protector so scratches minimal). Their offer on inspection was £107!! They said ‘Although the devic... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

They provided very quick service and were true to their word. If you're honest about the condition of your device, you'll receive an honest price. I find it frustrating when people leave negative revi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve sold a few phones over the years and usually just stuck with the well-known names, assuming they were the safest option. To be fair, I’d never had a bad experience… until now I real... Voir plus

Noté 5 sur 5 étoiles

Fantastic Service!! What can I say my service from Meelie Mobile has been fantastic from start to finish. I had a few enquiries regarding the selling of my phone and spoke to a wonderful member of... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de débloquage et de recyclage de téléphones
  2. Magasin de téléphonie mobile
  3. Atelier de réparation de téléphones mobiles
  4. Service de réparation de téléphones

Écrit par l'entreprise

Meelie Mobile is a smartphone recycling specialist, offering great trade in prices for Apple and Samsung devices. We have partnered with a certified Samsung repair partner to ensure that we can offer the best deals, even if you want to sell us a faulty device. The Meelie Mobile website has been specifically designed to offer an easy to use, efficient customer experience. Free, tracked postage is available for all devices, so you can keep track on the whereabouts of your phone. At Meelie Mobile we believe in total transparency so provide lots of detail on our website and email updates to make sure the price we offer is the price you receive; we don’t believe in surprising you with any hidden charges or additional fees. Meelie Mobile offers various secure payment methods, including PayPal, bank transfer or cheque. If you sell your device to us, we promise that you will receive your payment within 1 day of us receiving the device. On most occasions, payment is made the same day. Our friendly customer support team are available to answer any questions you have about the buying or selling process. You can either contact us directly or via social media and we will respond as soon as possible (usually within 24 hours).

Sell your phone for cash.

Écrit par l'entreprise

Top prices paid!
We buy old tech for cash, turn your unwanted smartphones, tablets and more into cash. We'll pay cash directly into your bank account, in most cases on the same day we receive your device.

Free Same Day Shipping

Next day delivery on all orders received before 1pm*

*Applies to all orders placed Monday to Friday before 1pm

Coordonnées de contact

Get the latest phones for less!

Big savings on new & refurbished smartphones, tablets and more

4,5

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 91 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

The price for my phone was good

The price for my phone was good, as my Iphone 15 pro was in excellent condition. Some members of my household were not so lucky, as their phones were sold for less, which is a shame.

5 février 2026
Avis spontané
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Réponse : Meelie Mobile

Dear Jennifer,

Thank you for your review! We’re glad you were happy with the price for your iPhone 15 Pro in excellent condition.

We’re sorry others in your household weren’t as satisfied. Our offers are based on each device’s model, storage, condition, and current market demand, which can affect pricing. We’re always happy to review any valuation if needed.

Many Thanks,
Hannah

Noté 1 sur 5 étoiles

Very disappointed

Very disappointed. I was quoted £70 for iPad which was in excellent condition. I sent it off and when they received it they revalued it and offered me £9. Their reason was because the battery life was below 80%. I refused their offer and had the device returned. Subsequently I checked the battery life and it was actually at 82.57%, not below 80% as they described.
I have since used another company and they offered me £75 and confirmed the device was as described and paid the full amount.

Meelie’s website does not indicate the battery should be of a specific percentage. Very misleading and I will not be using them again!

12 janvier 2026
Avis spontané
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Réponse : Meelie Mobile

Dear Denise Lewis,

We’re sorry to hear you were disappointed with your experience.

All devices are assessed using professional diagnostic software during inspection, and battery health is one of the factors that affects valuation. During the order process on our website, it is confirmed that battery health must be above 80% to qualify for the quoted price.

Final offers are always based on the results of this in-house testing. We stand by our grading process but appreciate you taking the time to share your feedback.

Many Thanks,
Hannah

Noté 5 sur 5 étoiles

First class service

excellent service from inputting details on the website, receiving the package which came with full instructions, taking package to post office & getting a receipt. Emails confirming package received, checked approved & funds paid into my bank account & a follow up telephone to confirm that the funds had safely been received. Would highly recommend to anyone. First class service

11 février 2026
Avis spontané
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Réponse : Meelie Mobile

Dear Stephen Begley,

Thank you for sharing your positive experience with us! We are delighted to hear that you found our service excellent and efficient.

Many Thanks,
Phoebe

Noté 5 sur 5 étoiles

Very smooth and very quick

10 février 2026
Avis spontané
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Réponse : Meelie Mobile

Dear Matt,

Thank you for your feedback! We are delighted to hear that you found our service smooth and quick.

Many Thanks,
Phoebe

Noté 1 sur 5 étoiles

Damaged my phone

I sent my phone to Meelie on their buyback scheme. They offered one price and then made a significantly reduced offer which I declined. Upon receiving the phone back, it now won’t charge and the back cover doesn’t stay on. AVOID st all costs!

6 février 2026
Avis spontané
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Réponse : Meelie Mobile

Dear Helen,

We’re sorry to read this.

All devices are inspected and handled under recorded conditions, and we do not carry out any repairs or work that would affect a device’s structure or functionality. The issues described were not present or identified during our inspection.

As the reported damage was raised after return, we submitted a claim with Royal Mail on your behalf for damage in transit, which has since been approved.

Many Thanks,
Hannah

Noté 5 sur 5 étoiles

Super fast

Super fast. Tested and paid on same day only 1 day after receiving. Have had bad experiences with other companies before this one. Will use this company again in future.
I always never leave reviews but the fact you plant a tree for every review is amazing.

9 février 2026
Avis spontané
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Réponse : Meelie Mobile

Dear Claire Walsh,

Thank you for sharing your positive experience with us! We are glad to hear that you found our service fast and reliable.

Many Thanks,
Phoebe

Noté 5 sur 5 étoiles

Very fast delivery

Very fast delivery. Lovely phone. Very happy 😁

31 janvier 2026
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Réponse : Meelie Mobile

Dear Susan Prosser,

Thanks for the great review! We’re really pleased you’re happy with your phone and your experience with us.

Many Thanks,
Hannah

Noté 5 sur 5 étoiles

Reputable and trustworthy company

I sent my phone and received the agreed funds the next day. I was updated throughout the process and any queries were responded to very quickly. They offer much higher than others. Very easy and smooth process, highly recommended.

5 février 2026
Avis spontané
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Réponse : Meelie Mobile

Dear hodan hassan,

Thank you for your great review! We’re glad the process was smooth and that our communication and offer met your expectations. We really appreciate your recommendation.

Many Thanks,
Hannah

Noté 5 sur 5 étoiles

Fantastic Service!!

Fantastic Service!!

What can I say my service from Meelie Mobile has been fantastic from start to finish. I had a few enquiries regarding the selling of my phone and spoke to a wonderful member of staff called Aaron who dealt with all my enquirers quickly and professionally. I sent my mobile off on Wednesday it arrived with them today and received payment also today. I couldn’t fault them! Thank you all :)

5 février 2026
Avis spontané
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Réponse : Meelie Mobile

Dear Lauren Slater,

Thank you for your lovely review! We’re really pleased to hear you had such a positive experience, and we’ll be sure to pass your kind words on to Aaron. We appreciate your trust in Meelie Mobile and hope to work with you again in the future.

Many Thanks,
Hannah

Noté 1 sur 5 étoiles

Usual story!!

Usual story, should have taken the negative reviews as a hint! Sent in my beautiful iphone, in immaculate condition to these people only for 2 quite significant scratches appear on the screen out of nowhere, in a picture that looked like it was either a. doctored or b. the phone was deliberately scratched so they could lower the value. To top it off it was downgraded from excellent to fair. I haven’t taken leave of my senses and know I sent in a phone in tip top condition! So it would be fair to say that I was scammed! Lesson learnt, will never use these people again. Sent me the lower value money by bacs real quick by the way? These people know how to get what they want! After reading the reviews, where phones are returned in a different manner, usually without the original box or in a flimsy box or bag, they know full well that the phone will likely get damaged in transit back to you, so to avoid further grief and stress customers usually just accept the lower price. You’ve been warned!

4 février 2026
Avis spontané
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Réponse : Meelie Mobile

Dear JL,

Thank you for sharing your experience. We value your feedback and would appreciate more details to investigate this matter further. Please provide us with your Meelie reference to assist you better.

Many Thanks,
Hannah

Noté 5 sur 5 étoiles

2x no issues

Sold 2 phones this year and both times paid what was quoted. Both payments paid out within 36 hours of receiving the devices. Will happily use again

5 février 2026
Avis spontané
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Réponse : Meelie Mobile

Dear richard “Rogue-Icewolf” sherri,

Thanks for the great review! We’re really glad everything went smoothly both times — we appreciate your repeat custom and look forward to working with you again in the future.

Many Thanks,
Hannah

Noté 5 sur 5 étoiles

Fantastic company

Fantastic company, excellent communication, very fast payment. Definitely recommend

5 février 2026
Avis spontané
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Réponse : Meelie Mobile

Dear Ashley Bridges,

Thanks for the great review! We’re pleased you had a positive experience with Meelie Mobile and appreciate your recommendation.

Many Thanks,
Hannah

Noté 5 sur 5 étoiles

Best company I’ve used by far

Best company I’ve used by far I would give them more than 5 stars if I could I sent the iPhone 17 pro at the post office yesterday evening at 15:42pm and was paid the amount they offered into my bank today at 15:19pm!
I will be sending another phone this week

3 février 2026
Avis spontané
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Réponse : Meelie Mobile

Dear Dale Roberts,

Thank you for your kind words and for choosing our company for your trade-in needs. We look forward to assisting you with your next phone trade-in this week.

Many Thanks,
Phoebe

Noté 5 sur 5 étoiles

Great!👍 Thank you for a fast and…

Great!👍 Thank you for a fast and reliable service!

3 février 2026
Avis spontané
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Réponse : Meelie Mobile

Dear Sunny R,

Thank you for your kind feedback! We are delighted to hear that you found our service fast and reliable.

Many Thanks,
Phoebe

Noté 3 sur 5 étoiles

Usual story with these places

Usual story with these places, you get a price offer (good condition, not even near the top) and are told your phone is in way worse condition (a couple of scratches on the side) so they will only pay you half. You accept as you can't be bothered to get it back and resell. Quick payment after they halved the offer.

2 février 2026
Avis spontané
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Réponse : Meelie Mobile

Dear Mr.Smith,

Thank you for taking the time to leave your review.

We’re sorry to hear your experience with Meelie Mobile wasn’t entirely positive. Online price estimates are based on devices meeting the described condition, and when additional damage or wear is found, this can unfortunately affect the final offer.

If you’d like us to review this, please contact our support team buyback@meeliemobile.com with your order details.

Many Thanks,
Hannah

Noté 5 sur 5 étoiles

Fantastic

Absolutely brilliant..offered me the highest price for my phone compared to other sites..
Easy instructions to follow.
Quick service.
Happy customer

3 février 2026
Avis spontané
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Réponse : Meelie Mobile

Dear Georgina,

Thank you for your kind feedback! We are delighted to hear that you had a positive experience with our service.

Many Thanks,
Phoebe

Noté 5 sur 5 étoiles

Overall great company

Quick delivery, great quality phone. Great experience with this company multiple times.

19 janvier 2026
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Réponse : Meelie Mobile

Dear Charlotte,

Thank you for your continued support and for sharing your positive experience with us. We are delighted to hear that you are satisfied with our products and services.

Many Thanks,
Phoebe

Noté 1 sur 5 étoiles

Be careful with this company

Be very careful all seems fine when they offer for a device, I even hand delivered the phone in immaculate condition in the original box only to receive photos of a device that looks like they threw it around the workshop and offered £60 less obviously I don't want it back now it's all scraped up when I personally hand delivered it looking box fresh. I'll treat this time as an expensive lesson and use alternative companies in future, be careful!!

3 février 2026
Avis spontané
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Réponse : Meelie Mobile

Dear jason simms,

We’re sorry to hear you feel disappointed with your experience.

All devices are inspected under recorded conditions on arrival to ensure fair and consistent grading. We would never intentionally damage a customer’s device. Any price adjustment is based solely on the condition identified during professional assessment, with photographic evidence provided for transparency.

We stand by our grading process and remain committed to treating every customer’s device with care and integrity.

Many Thanks,
Hannah

Noté 1 sur 5 étoiles

quoted 140 for s24 perfect phone not a…

quoted 140 for s24 perfect phone not a mark on it then 2 days later offers 80 saying damaged total bullshit cost me 10 pounds to send it dont use total scammers

3 février 2026
Avis spontané
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Réponse : Meelie Mobile

Dear Graham Airey,

Thank you for sharing your experience. We value your feedback and would appreciate more details to investigate this matter further. Please provide us with your Meelie reference to assist you better.

Many Thanks,
Hannah

Noté 5 sur 5 étoiles

They are very professional.

They are very professional, quick to send out labels, process your order and I received the payment within hours of them receiving my delivery! Very well trusted!

3 février 2026
Avis spontané
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Réponse : Meelie Mobile

Dear Emma Armstrong,

Thank you for your kind words! We are glad to hear that you had a positive experience with our services.

Many Thanks,
Phoebe

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