Thanks for making me Happy! Ordered an 18 × 12 frame for a favourite old photo i recently had printed. Little bit anxious about whether it was going to fit properly...could not believe how PERFECTLY... Voir plus
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Lisez les avis des autres
E-mailed 10 days ago with a simple enquiry as to whether a particular frame could be supplied with glass rather than perspex as website wasn't clear. Despite chasing several times haven't had a proper... Voir plus
ABSOLUTELY HORRENDOUS EXPERIENCE ALL ROUND. AVOID!! Both frames delivered completely broken with a single sheet of bubble wrap in a thin cardboard box. Frames are extremely fragile. Nothing on the out... Voir plus
Well priced frames, slightly confusing website but after a message to the company with a prompt reply we placed our order. First frame arrived broken which because ours was made from lightweight polco... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Display your cherished memories. Buy beautiful decorative, vintage, antique, shabby chic, rustic, wood or box style picture frames and photo frames.
Coordonnées de contact
unit 12 the io centre, sg1 2bd, stevenage, Royaume-Uni
- 01438315812
- info@memory-box.co.uk
- memory-box.co.uk
2,7
Bas
3 k avis
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A répondu à 5 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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wrong color has been delivered
wrong color has been delivered. I ordered wood but most of the frame is black which you don't see on the pictures showing the wood colour. it's been 1 month + that I am trying to return the frame and customer service is being really slow with me. Keep asking questions and I am still unsure if they agree to take it back or not.
14 août 2022
DO NOT BUY FROM THIS WEBSITE!!
DO NOT BUY FROM THIS WEBSITE!!! i know theres some ''good reviews'' but please read the bad ones. so many people got stolen their money, the custom service is non-existent. how funny that they responded within an hour when i needed to change my delivery method but when i tried contacting them about my order that never appeared at my door they suddendly disappeared from this universe. after 6 months i still havent recieved my order and never will, thankfully i got refunded by my bank after multiple tries but PLEASE STAY AWAY FROM MEMORY BOX
11 août 2022
Avis spontané
Never received my product and looks…
Never received my product and looks like they stole my money as well. Being completely ignored by the customer service. Stay away from them those thieves!!!!!
Shocking
11 août 2022
Excellent service as always
Excellent service as always, my first choice for picture frames.
2 août 2022
Awful ordered a champagne frame
Awful ordered a champagne frame. It's gold against champagne card and whey won't return despite saying on their terms ans conditions. So stuck with two useless frames. Horrific customer service!
2 août 2022
Picture Frame Order
The picture frame was exactly as described and delivered on the date sent. Quality of the frame is good
2 août 2022
Exactly the type of frame I was looking…
Exactly the type of frame I was looking for. Nice quality and speedy delivery.
31 juillet 2022
Still awaiting refund no response when…
Still awaiting refund no response when I contact them
30 juillet 2022
Delighted
I was very pleased with the photo frames I ordered. In fact they look even more attractive than expected!
Reasonable price, and quick delivery.
Thank you!
29 juillet 2022
Shocking Customer Service
In April I bought 20 frames from Memory Box in order to do up my office. At a cost of over £400. A builder let me down and was unable to start the work until the beginning of June so I stored the frames away, in the boxes they came in so they wouldnt get damaged. When I went to use the frames and removed them from the bubblewrap to my disappointment 2 frames were damaged beyond use. I contacted Memory Box to get these replaced or refund and they refused to do either. Poor Products - Poor Quality and Poor Customer Service - I will not be using or recommending again
26 juillet 2022
Avis spontané
Terrible experience
Terrible experience, it came quickly but broke in two different places. I’ve email them but didn’t get any response!
26 juillet 2022
The frame is perfect
The frame is perfect, it is also easy to get the picture in! I am pleased with the result and will use Memory Box in future.
Speed of delivery is not important to me.
25 juillet 2022
The frame is beautifully crafted
The frame is beautifully crafted, very smooth, sleek and elegant. The price was very reasonable. And shipping time was short. I am very satisfied and will continue to purchase here.
22 juillet 2022
Great product and service
Great option to order samples before buying and I was able to order bespoke sized frames which were perfect for my pictures and arrived quickly.
22 juillet 2022
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