Meraboiler Avis 

EX-EMPLOYEE - DO NOT USE THIS COMPANY

So 2 months on, and I am still waiting for outstanding pay, payslips, P45 and P60!

I have had every lie and excuse, emails ignored and despite 2 payroll runs since I left the company, I still haven’t been given a date when I’m going to get my money or documents.

The best I’ve had is them trying to negotiate a lower amount, which is far from acceptable, and promised my documents by yesterday, which, surprise, I did not receive!

Again, showing they don’t care that what they are doing is ILLEGAL! I have witnessed staff and customers being treated like this and now I am subject to the same treatment.

They just ignore the problems they create rather than solve them, which is how they operate their company.

This company will always be a sham until they learn how to treat people, not just pretend to be nice when they want your money, or something from you.

Arranged for a power flush and a magnetic filter to be fitted. The team came on the day and began doing the flush but did not attend each radiator. They were not made aware they were to fit the filter so over an hour was wasted trying to sort this with the office. The filter was then fitted in a way that it was impossible to open without cutting a hole in the celling. There was no quality control or checks to make sure the system was working as it should and then when I called the office to complain about this I was told, it was done properly and there was no issue. The person was very rude and acted like they knew exactly what and how the work was done at my property.
The communication from the company is poor and even the engineers say they company is poor.
I will never use them again and will always discourage others

This company is run by a conman under disguise of his wife. Be prepared to lose your money with these people. Don’t be fooled by ads on Asian TV and radio stations. Happy to provide evidence to prove that these are bogus and fraudulent people.

I would like to alert everyone to be very cautious about dealing with Meraboiler. My experience with them for the past tree years has been terrible. I wished I had never dealt with them. From now onwards I am going to deal with Vaillant directly.

Do not use this company - after sales is poor - they left my mother with no heating and promised to call back several times and never did. When I called the lady was rude and aggressive - STAY AWAY - I have had to fix the issue myself.

I just had a new Valiant boiler fitted from the start to finish there service was excellent with no issues I highly recommend this company to anyone getting a new Boiler as the people know the product you want and where to install the boiler in the property.

It was a chilled winter evening and suddenly the radiators went cold…to our horror, the perfectly serviced heating system appeared to have failed. I called Meraboiler emergency number at 10 pm in the night and I was so pleasantly surprised that I had a friendly and knowledgeable person support me through the troubleshooting process. The team then followed up the next day and prioritised an engineer to come over and get my home heating sorted so that my young family did not have to deal with the winter chill in our home…I sincerely thank the Meraboiler team for their professionalism and timely support…

I am very happy with your emergency service.
Thanks

I am very pleased with the service and quality of work.

The engineer Raman was excellent.

The installed my new boiler within a day.

The staff was very friendly. I would recommend this company.

5* Compnay , I’m very happy with service and as promised to replace my boiler in 5 to 7 working days that has been managed to do. I had courtesy call on day and also on following day to make sure I’m happy with boiler and working on order.
Kalpesh

Following a lot of to and fro, the company finally responded to my query. The service plan is now in place but I am still sceptical. I am happy to update the review once I have had the first service.

Great work done by team

100% highly recommend

Very quick response for fixing boiler we recommend this company as a five star

Very helpful, thank you

Excellent Customer Service. Very Professional. Very good after sales support. Highly recommended.

Excellent from start to finish, very slick process over WhatsApp to understand what’s required. The team showed up on time and finished a high quality job ahead of schedule.

Meraboiler and Team is Great.

Gr8 service by Mera boiler. They have accommodate me in short space of time.
They inspect the system thoroughly and provide the competitive quote.
This is second time I have used them and had satisfactory outcome.
Thanks again for your service.

Great customer service, excellent communication and very informed. Service was prompt and done in timely manner.

I just installed my new boiler through meraboiler and it was nothing short of fabulous...

The team was not only cost competitive...but they moved my boiler to a different location which required new plumbing gas and electric connections...the work was done with speed...exactly on time and very professionally!!

I hope you never need to replace a boiler...but if you do...these are the guys to go to !!

Super happy customer !! Take a bow gurpreet and team !

Very professional the way the dealt with everything from start to finish. Highly recommended.