Mercedes-Benz Financial Services UK Avis 

4 643
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Thanks to Harvir the sales showroom member of staff. The experience of buying another car off Mercedes Benz Teeside was a great experience. Thanks to Harvir our family would not buy from anyone or any... Voir plus

Noté 5 sur 5 étoiles

The staff at Stratstone made the process smooth. Every step was clearly explained. The finance process was easy and straightforward. After the car purchase, I have continued to receive support from my... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everything about my experience at Warrington Mercedes Was great. Gabriel dealt with my enquiry and purchase professionally and quickly. Found me the car i wanted and handled all the paperwork smoothly... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ I’d just like to say a massive thank you to Mason at Mercedes for all his help throughout the whole process. He was extremely friendly, professional and helpful from start to finish, an... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société de crédit et de prêt automobile
  2. Institution financière

Écrit par l'entreprise

Mercedes-Benz Finance gives you the freedom and flexibility to drive away in the Mercedes-Benz of your choosing, in a way that fits around your lifestyle. You’ll benefit from: A range of both purchase and lease products, so you can find the solution that’s right for you. Wide-ranging support from our team on our range of financial products, and the benefits of each. Tailored customer service via phone, email and web, so we can support you in the way that suits you best and a dedicated, sensitive case team, should you need extra help managing your agreement.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(4 643)

2 212 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The Sales agent we dealt with

The Sales agent we dealt with, Jack Clarke was extremely helpful, knowledgeable about the vehicle, and easy to deal with,
Such a nice chap, very professional!

11 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Susan,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Jack Clarke and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Was in market for new car for my…

Was in market for new car for my husband and hadn’t settled on what model to get. I have had a number of MB over the years and always loved driving them. Made an online enquiry and Lewis from Glasgow MB got in touch. Tool me a couple of weeks to finally decide to buy so Lewis checked in a couple of times until we bought. Talked us through all the digital paperwork and, again, kept us informed until car arrived. Great experience throughout not just from Lewis but Colin as well. Husband loves the car!

11 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Ann,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Lewis, Colin and the team at Mercedes-Benz of Glasgow.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

The purchase of my new car went really…

The purchase of my new car went really well and the vehicle was delivered sooner than expected. The staff at Mercedes Norwich were extremely helpful and the hand over experience is a lovely touch as this was my first "New" car purchase.

11 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Sue,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz of Norwich.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

The service Mercedes provided was high…

The service Mercedes provided was high quality to their standards

11 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Simran,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 1 sur 5 étoiles

Misled when purchasing my Mercedes

When I purchased my MB brand new from the Birmingham show room I was told that I can set the mileage as low because it won’t make much difference if I give this one back and get a new MB. Well, I am now in negative equity and MB wanting more money for a new car. Totally misled me and the finance team have zero interest in helping.

11 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Kevin,

Thanks for taking the time to share your feedback. We’re sorry to hear that your experience with Mercedes-Benz Finance hasn't met your expectations.

Your comments are important to us and have been logged for review, along with your request to discuss this further. We’ll be in contact through the details that you provided.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Nw E-Class financed at competitive rate

New car financed at competitive rate, very happy. Salesperson Stuart Owlett was very accommodating with requests, and made it clear what was being offered by Mercedes at the time.

11 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Craig,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Stuart Owlett and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Top Customer Service From Wiktoria and Germehl!

Wiktoria and Germehl were absolutely fantastic, they made the experience incredibly clear and pleasant. Wiktoria was working on her annual leave to ensure we received our car on time, truly excellent customer support and the car is incredible. 10/10

11 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Guy,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Wiktoria and Germehl the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Great service & appreciate the support…

Great service & appreciate the support & knowledge of the Mercedes-Benz team

7 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Mark,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Excellent service from Mercedes-Benz Whitefield

Excellent service from Mercedes-Benz Whitefield!

I had such a lovely experience purchasing my car. From the beginning, the sales representative was incredibly nice, gentle, patient and calm. He made the whole process feel comfortable and stress-free, and he was always happy to answer my questions, even with all the things I wanted to know as a first-time Mercedes owner. 😂

I really appreciated how professional and understanding he was. I never felt pressured, and he genuinely made me feel valued as a customer.

Excellent 👍 customer service.

Thank you for making my experience so special. I absolutely love my new CLA 250e! ❤️🚘

11 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Comfort,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz of Whitefield.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

I’ve just purchased my first ever…

I’ve just purchased my first ever brand-new Mercedes, and I honestly couldn’t be happier with the whole experience!

From start to finish, the service was absolutely outstanding. Everything was made so easy and stress-free, and I felt genuinely looked after throughout the entire process.

A special mention has to go to my sales advisor, who was brilliant — friendly, professional, knowledgeable and incredibly helpful. Nothing was ever too much trouble, and they made what was already an exciting experience even more enjoyable.

I’m absolutely delighted with my new car and would highly recommend Mercedes Sheffield to anyone looking for a first-class experience. Thank you to the whole team for making my first brand-new car purchase such a memorable one!!

10 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Lily,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz of Sheffield.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

If it’s a Mercedes car your looking for…

If it’s a Mercedes car your looking for but can’t make up your mind which on . Go to marshals Mercedes Portsmouth and ask to speak to Lewis in sales who I’m sure will give you all the information you need.

10 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Derek,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Lewis and the team at Mercedes-Benz of Portsmouth.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

I got good service from them and easy…

I got good service from them and easy process

10 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Salah,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Excellent finance

Low rate finance which was very flexible with the monthly payments. Complete process was very slick from start to finish. I would highly recommend.

10 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Colin,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

I was made to feel relaxed

I was made to feel relaxed, everything was explained to me, I did not feel pressured at any time and would recommend the experience to anyone who was thinking of buy a new car.

10 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Craig,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Fantastic service and communication

Fantastic service and communication, tailored packages that work for the individual.

9 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Jon,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Great experience

Great experience! All the hassle and fuss of buying a new vehicle and trading one in was taken care of by MB Ascot. Very attentive and responsive to queries. Highly recommended.

9 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Rob,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz of Ascot.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Mercedes-Benz Northwest…

I have been a Mercedes-Benz customer for 35+ years, its a great company. Roger Stansfield at Mercedes-Benz Northwest was superb, he sourced my new CLE53 within 3 days, the best service is here, thank you.

9 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Mr Hudson,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Roger Stansfield and the team at Mercedes-Benz Northwest.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Great PCP interest rate of 0%

Great PCP interest rate of 0% on my 4 year new car purchase contract. Decent retention values help drive this premium brand to cost the same as cheaper brand alternatives. Suited me perfectly.

9 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear AJW,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

I had a fantastic experience dealing…

I had a fantastic experience dealing with Martin at Mercedes-Benz Leeds. From start to finish, he made the whole process incredibly smooth and straightforward.

Martin was professional, helpful and excellent at communicating throughout. He kept me updated at every stage, was always quick to respond to any questions, and made sure everything was taken care of without any unnecessary stress or hassle.

It’s clear that Martin genuinely cares about providing a great customer experience, and his approach made the whole process a pleasure.

I would definitely recommend Martin and Mercedes-Benz Leeds to anyone looking for a professional, hassle-free experience. A real credit to the team

9 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Tobi,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Martin and the team at Mercedes-Benz of Leeds.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Transactions have been easy to follow…

Transactions have been easy to follow and supported by timely comms from MB with support from the dealership team

1 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Customer,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

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