Mercedes-Benz Financial Services UK Avis 

4 646
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Thanks to Harvir the sales showroom member of staff. The experience of buying another car off Mercedes Benz Teeside was a great experience. Thanks to Harvir our family would not buy from anyone or any... Voir plus

Noté 5 sur 5 étoiles

The staff at Stratstone made the process smooth. Every step was clearly explained. The finance process was easy and straightforward. After the car purchase, I have continued to receive support from my... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everything about my experience at Warrington Mercedes Was great. Gabriel dealt with my enquiry and purchase professionally and quickly. Found me the car i wanted and handled all the paperwork smoothly... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ I’d just like to say a massive thank you to Mason at Mercedes for all his help throughout the whole process. He was extremely friendly, professional and helpful from start to finish, an... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société de crédit et de prêt automobile
  2. Institution financière

Écrit par l'entreprise

Mercedes-Benz Finance gives you the freedom and flexibility to drive away in the Mercedes-Benz of your choosing, in a way that fits around your lifestyle. You’ll benefit from: A range of both purchase and lease products, so you can find the solution that’s right for you. Wide-ranging support from our team on our range of financial products, and the benefits of each. Tailored customer service via phone, email and web, so we can support you in the way that suits you best and a dedicated, sensitive case team, should you need extra help managing your agreement.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(4 646)

2 223 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great PCP interest rate of 0%

Great PCP interest rate of 0% on my 4 year new car purchase contract. Decent retention values help drive this premium brand to cost the same as cheaper brand alternatives. Suited me perfectly.

9 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear AJW,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

I had a fantastic experience dealing…

I had a fantastic experience dealing with Martin at Mercedes-Benz Leeds. From start to finish, he made the whole process incredibly smooth and straightforward.

Martin was professional, helpful and excellent at communicating throughout. He kept me updated at every stage, was always quick to respond to any questions, and made sure everything was taken care of without any unnecessary stress or hassle.

It’s clear that Martin genuinely cares about providing a great customer experience, and his approach made the whole process a pleasure.

I would definitely recommend Martin and Mercedes-Benz Leeds to anyone looking for a professional, hassle-free experience. A real credit to the team

9 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Tobi,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Martin and the team at Mercedes-Benz of Leeds.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Transactions have been easy to follow…

Transactions have been easy to follow and supported by timely comms from MB with support from the dealership team

1 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Customer,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 1 sur 5 étoiles

Very bad decision very wrong strategy

Very bad decision very wrong strategy, no customer retention ideas and respect for customer who has not missed payment throughout the contract no encouragement to customer whom has been with them for long time very Poor financial management team

8 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Opeyemi,

Thanks for taking the time to share your feedback. We’re sorry to hear that your experience with Mercedes-Benz Finance hasn't met your expectations.

Your comments are important to us and have been logged for review, along with your request to discuss this further. We’ll be in contact through the details that you provided.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Great personal assistance

Great personal assistance

8 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Jeeva,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. Friendly and informative staff. Would be hard pushed to change brands!

8 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Sharon,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Flawless

It was a very easy yet informative experience.

8 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Barrett,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

New car purchase

Product knowledge, excellent communication, 10 out of 10 for service and making my new car purchase so easy
Highly recommend the service at Mercedes Benz Grangemouth

8 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Stephen,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz of Grangemouth.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Buy with Catherine Tippet

I’ve recently purchased my third vehicle through Catherine Tippett at Mercedes-Benz, and once again, the whole experience was incredibly easy and enjoyable.

Catherine is always extremely thorough, professional, kind and genuinely helpful. She takes the time to explain everything clearly, keeps you informed throughout the process and makes what can sometimes be a stressful experience feel completely straightforward.

The fact that I’ve now purchased three vehicles through Catherine really speaks for itself. I’m very grateful for all the help and support she has given me over the years, and I certainly hope to continue purchasing my future vehicles through her.

Thank you again, Catherine. It’s always a pleasure dealing with you and I would highly recommend her to anyone looking to purchase a Mercedes-Benz.

8 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Jude,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Catherine Tippet and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Service

Service
Staff

8 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Dr N Krishnan,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Very helpful and easy to deal with

Very helpful and easy to deal with

7 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Sarah,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

New Car 2026

Very knowledgeable ,friendly , and helpful staff making the process of buying our new car a very pleasant experience.

7 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Peter,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Good salesperson

Good salesperson, worked hard to meet a deadline

27 août 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Ben,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

First class service from Mercedes Benz Kidlington

Amazing customer service from Mercedes in Kidlington. Special thanks to Jodie in the service department, a delight to speak to, communicated everything efficiently, timings for collection worked perfectly. The whole experience was a joy, the online booking is brilliant (and you can book a courtesy car) and the self check-in has made things even more efficient. All the staff are super helpful and nothing is too much trouble.

7 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Katie,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Jodie and the team at Mercedes-Benz of Kidlington.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

The agent was very patient and competent

The agent was very patient and competent

7 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Phelokazi,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Very thourough and easy application…

Very thourough and easy application process. Received an answer straight away. Fare rate offered .

6 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Joanne,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

My experience with Mercedes Warrington… Jack McPoland

My experience with Mercedes Warrington was excellent.
A special shout out to Jack McPoland who made the whole process simple and easy to understand. Excellent customer service from Jack and would highly recommend buying a car from Mercedes Warrington

6 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Maddison,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Jack McPoland and the team at Mercedes-Benz of Warrington.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

The sales agent was able to find a plan…

The sales agent was able to find a plan that is close to my budget. I had all the support that I required throughout the process of purchasing my new car.

Evbaru

6 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Edith,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Noté 5 sur 5 étoiles

Very clear

Very clear, all the information needed. Very well explained

6 septembre 2026
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Réponse de Mercedes-Benz Financial Services UK

Dear Mr Dixon,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

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