Metro Imaging Avis 1 806

TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Unable to rate you because First class mail has not delivered after five working days. When do you think package will arrive? I am still unable to rate on this occasion (Royal Mail being an unwilli... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We required several prints to complete the finishing touches to our pub and hotel here in London. We are delighted with the quality of the product. The pictures look amazing and really help lift the a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've been using Metro Imaging for years, mostly for online self-service printing. I'm glad to report that nothing has changed post the merger/move. I still receive exactly what I expect to see, with a... Voir plus

Noté 5 sur 5 étoiles

A run of 180 giclee posters which were safely delivered on time and in perfect condition. It's almost a lost art nowadays but comms with Metro are great. One small niggle - their website-based... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service d'impression de photos
  2. Magasin d'impressions et de signalisation

Écrit par l'entreprise

40 years in the photographic industry has taught us that every person who works here is as important as our clients. Our aim is for a flexible workforce with multi-skilled and cross-trained people so that our level of expertise is second to none. We enjoy working in a friendly atmosphere and we want you to feel welcome too. Walk through our doors and you’ll find us a very approachable enthusiastic sort, just take a look at our staff profiles for a sneak peek into who we are and our backgrounds. We know a lot about photography and we take the time to understand your needs and tailor our service to best suit you. This personal approach, means that whatever you throw at us we are confident we can exceed your expectations. Don’t just take our word for it, drop in or give us a call and we’ll be happy to show you what Metro can do.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 1 sur 5 étoiles

Black marks on back of print

I picked up two prints recently, and when I opened the envelope, one had heavy marking on the back. I reported this and was asked to return it for inspection. After a few days I was told that they had managed to rub the marks out - I asked the production manager to check it personally as the prints were not going to be framed. He checked and reported that the erased area was roughened so he would ask for the print to be run out again. He subsequently called me a few days after to say that we would have to pay for the reprint as the operative was adamant it would not have been sent out like this. Obviously I can’t prove that it wasn’t me who make these marks but it was disappointing not to be trusted

11 mars 2025
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Réponse de Metro Imaging

Thank you for the review, we value all feedback though we are sorry that you have had a less-than-successful experience with us in production. I will email off line so that we can discuss this further.

Noté 5 sur 5 étoiles

1st class service

1st class service, highly recommended, would definitely use these guys again.

24 mars 2025
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Réponse de Metro Imaging

Thank you for the positive five-star review, it is very much appreciated.

Noté 5 sur 5 étoiles

Great service all round

Manish from Metro Print called me as soon as I'd placed my online order to ask if I was familiar with the paper type I'd ordered. I wasn't so he gave me advice around why it was not the ideal type, and even sent a second sample, which was very helpful.

The result was great and very quick, and at a competitive price.

7 mars 2025
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Réponse de Metro Imaging

Thank you for the positive feedback, Manish will be pleased and hope we can be of service in the future.

Noté 5 sur 5 étoiles

An absolute 5-star experience

An absolute 5-star experience! Ordered two prints at midnight and received a call at 9 AM from the person printing them to discuss a slight defect in one of the photos, something I hadn’t even noticed. Really friendly and attentive service. Most impressively, my prints were delivered that same afternoon, less than 15 hours after ordering. Outstanding quality and top-notch service, highly recommended!

20 mars 2025
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Réponse de Metro Imaging

Thank you so much for the great review and hope we can be of service again soon.

Noté 5 sur 5 étoiles

Very efficient as always

Very efficient as always. 👍

18 mars 2025
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Réponse de Metro Imaging

Thank you for the positive review, it is very much appreciated.

Noté 5 sur 5 étoiles

A real person on the end of the phone…

A real person on the end of the phone straight away. Easy to use website and very clear descriptions of the products and services available. My go to lab for over 30 years.

17 mars 2025
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Réponse de Metro Imaging

Thank you so much for the positive feedback, it is very much appreciated.

Noté 5 sur 5 étoiles

Brilliant

Good prices, great product, quick service, easy to navigate website for self service. I keep coming back.

12 mars 2025
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Réponse de Metro Imaging

Thank you for the very positive review and hope we can be of service again soon.

Noté 5 sur 5 étoiles

Amazing service!

10 mars 2025
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Réponse de Metro Imaging

Thank you for the five star review and positive feedback, it is very much appreciated.

Noté 5 sur 5 étoiles

Very happy with service

Very happy with service. Quick and helpful responses to questions and lovely print produced promptly.

21 février 2025
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Réponse de Metro Imaging

Thank you for the positive feedback, which helps with our service development

Noté 5 sur 5 étoiles

Will use again

Great service, good print quality, fast shipping.

18 février 2025
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Réponse de Metro Imaging

Many thanks for the five star review, it is very much appreciated.

Noté 5 sur 5 étoiles

Superb print quality

Print quality is superb and quick turnaround times too. Even when a print was damaged in the post by DHL, Metro were rapid to re-print this and have it dispatched via a different courier. 5-stars.

27 janvier 2025
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Réponse de Metro Imaging

Thank you for the generous feedback, it is very much appreciated.

Noté 5 sur 5 étoiles

QUICK DELIVERY

QUICK DELIVERY, GREAT QUALITY

11 février 2025
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Réponse de Metro Imaging

Many thanks for the positive review, it is very much appreciated and hope we can be of service again son.

Noté 5 sur 5 étoiles

Metro have the highest standards

Metro have the highest standards. That's why I choose them. All good.

7 février 2025
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Réponse de Metro Imaging

Thank you for the generous feedback and five stars, it is very much appreciated.

Noté 5 sur 5 étoiles

Best online printer I know

Best online printer I know. Brilliant quality and service.

3 février 2025
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Réponse de Metro Imaging

Thank you so much for the positive review, it brightened our dull February day!

Noté 5 sur 5 étoiles

Fabulous service

Fabulous service, fast reliable great quality

29 janvier 2025
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Réponse de Metro Imaging

Thank you for the five-star review regarding our services, it is very much appreciated.

Noté 5 sur 5 étoiles

Excellent self service system

Excellent self service system. Super efficient service with good tracking. Quality production and processing at a fair price.

9 janvier 2025
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Réponse de Metro Imaging

Thank you for the five-star review and positive feedback regarding our online services, we hope we can be of service again soon.

Noté 5 sur 5 étoiles

Beautiful reproduction

The copy came within a day of order, a beautiful reproduction.

23 janvier 2025
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Réponse de Metro Imaging

Thank you for the positive feedback and I hope we can be of service again soon.

Noté 5 sur 5 étoiles

Fantastic print and service

I recently ordered a large print using the premium service. Communication was excellent and the team dealt with my various queries, with feedback from the printer, and I appreciated receiving the altered final print file back for future reprints, as well as hard copies of both unaltered and tweaked prints. The prints were packaged securely and delivered quickly and I am absolutely thrilled with the result. I will definitely use metroprint again.

24 janvier 2025
Avis spontané
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Réponse de Metro Imaging

Hello, thank you so much for the fantastic review, we work hard to ensure our clients receive the best quality and hope we can be of service again soon.

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