Metro Plumb Avis 

615
TrustScore 3.5 sur 5

3,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We had Kyle come to resolve an ongoing issue with our kitchen hot water. For over 2 weeks, we had been passed back and forth between plumbers and engineers without a proper solution, leaving us w... Voir plus

Noté 1 sur 5 étoiles

I had a very bad experience with this company. Reported a toilet drain leak near the pan. It was only for 10 minutes job but took 3 weeks. Severals calls made and keep getting text that plumbers will... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Craig, Ryan and his team of metro plumb kent are outstanding, and have recently completed a full central heating upgrade which we're very happy with. . However when they came back free of charge to r... Voir plus

Noté 1 sur 5 étoiles

Currently waiting on an emergency home call out since yesterday night. Had a text next day giving me a before call out time. An hour later than the time nobody has bothered to call me so im aware. W... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Plombier
  2. Ingénieur gaz

Écrit par l'entreprise

At Metro Plumb, we have over 30 regional depots with highly skilled, local, qualified plumbers on hand to help you 24/7. From dripping taps to burst pipes and toilet repairs no job is too big or small for our local plumbers. Contact us on 0800 415 514.


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

615 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 93 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,3

Tous les avis

(615)

38 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Appalling service.

Appalling service.
Unreliable and untrustworthy.
Avoid like the plague.

19 octobre 2023
Avis spontané
Logo de Metro Plumb

Réponse de Metro Plumb

Hi,
We are so sorry to hear that you had a bad experience with us. We would like to find out more about your issue to ensure this doesn't happen again, if you could send an email to our Customer Care team, customercare@metrorod.co.uk, they will be able to assist you.

Thanks, Metro Plumb

Noté 5 sur 5 étoiles

Joe was so amazing

Joe was so amazing! He was quick and Thorough which was so great! He was very kind and clearly very good at his job. Highly recommended their services. :)

18 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

Great customer service, the guy called to arrange convenient time to come fix the leak in the bathroom. He was very polite and friendly.

11 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

A guy turnt up 24 hours late

A guy turns up 24 hours late! When finally arrived he took some pictures of the walls that a leak was causing above he told me there was nothing he could do. I asked if he was going to go above my property to see where the leak was coming from he said no ring my landlord! The landlord sent him to stop the leak!

15 octobre 2023
Avis spontané
Logo de Metro Plumb

Réponse de Metro Plumb

Hi,
We are so sorry to hear that you had a bad experience with one of our plumbers. We would like to find out more about your issue to ensure this doesn't happen again, if you could send an email to our Customer Care team, customercare@metrorod.co.uk, they will be able to assist you.

Thanks,
Metro Plumb

Noté 5 sur 5 étoiles

No hot water

Two very helpful lads and more importantly they knew what they were doing, they got my hot water running again in no time very impressed.

11 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

Reckless and aggressive.

If, like me, the character of a person is as important as the quality of work, I would be mindful before hiring Metro Plumb. Specifically, the plumber driving the van with reg YO22BWB in the Manchester area.

Incident:
I signalled to come off the roundabout, and he entered the roundabout regardless, drove up next to my car forcefully and mounted the curb to undertake me.
The driver was driving aggressively and recklessly. Shortly after, when the space was available, he purposely positioned himself adjacent to my car to look into my car and stare at me with intimidation.

I can only imagine how poorly a customer would be treated by that specific driver/plumber. I believe their quality of work should not be trusted.

Cutting corners, selfish and egocentric is what I would imagine you would receive. Along with inconsiderate, my way or the highway type of attitude.

6 octobre 2023
Avis spontané
Noté 4 sur 5 étoiles

Job done

The first man Andy was brilliant but needed a part so a second man came he was fine and did the job but when he left the new pipe he had fitted was a lot smaller and left a large hole around it witch we have had to sort ourselves both of us being in our 80tis was difficult for us but had to sort as it was very unsightly but he did do the job

5 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

DAN the plumber

DAN , A very friendly and helpful young man , checked all over radiators and confirmed what the problem was.

5 octobre 2023
Avis spontané
Noté 4 sur 5 étoiles

The guy gave us a courtesy call before…

The guy gave us a courtesy call before he arrived was punctual polite explained his plan for fitting . Unfortunately the product was faulty but he dealt with it promptly an ensured the job would be completed when new pump arrived next day express delivery which it did he fitted our new pump an everything working great .

3 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

RICKY

RICKY , was absolutely brilliant....
Thank You so much Ricky ...
I've managed to save most of my Late Parent's precious belongings , due to You and You Alone ....
What a fantastic plumber ?
THANK YOU

1 octobre 2023
Avis spontané

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