We had Kyle come to resolve an ongoing issue with our kitchen hot water. For over 2 weeks, we had been passed back and forth between plumbers and engineers without a proper solution, leaving us w... Voir plus
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Lisez les avis des autres
I had a very bad experience with this company. Reported a toilet drain leak near the pan. It was only for 10 minutes job but took 3 weeks. Severals calls made and keep getting text that plumbers will... Voir plus
L'entreprise a répondu
Craig, Ryan and his team of metro plumb kent are outstanding, and have recently completed a full central heating upgrade which we're very happy with. . However when they came back free of charge to r... Voir plus
Currently waiting on an emergency home call out since yesterday night. Had a text next day giving me a before call out time. An hour later than the time nobody has bothered to call me so im aware. W... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Metro Plumb, we have over 30 regional depots with highly skilled, local, qualified plumbers on hand to help you 24/7. From dripping taps to burst pipes and toilet repairs no job is too big or small for our local plumbers. Contact us on 0800 415 514.
Coordonnées de contact
Metro Rod, SK10 2XF, Macclesfield, Royaume-Uni
- 0800 415 514
- metroplumb.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 93 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I found the plumber very professional
I found the plumber very professional. He explain to me what he was going to do very professional work recommend this plumber to anybody.
Very happy customer
Lovely young man turned up promptly within the time specified, found the problem straight away and it was sorted within an hour. Very happy.
Appalling service.
Appalling service.
Unreliable and untrustworthy.
Avoid like the plague.

Réponse de Metro Plumb
Joe was so amazing
Joe was so amazing! He was quick and Thorough which was so great! He was very kind and clearly very good at his job. Highly recommended their services. :)
The guy was so helpful after my mains…
The guy was so helpful after my mains burst thank you
Great customer service
Great customer service, the guy called to arrange convenient time to come fix the leak in the bathroom. He was very polite and friendly.
A guy turnt up 24 hours late
A guy turns up 24 hours late! When finally arrived he took some pictures of the walls that a leak was causing above he told me there was nothing he could do. I asked if he was going to go above my property to see where the leak was coming from he said no ring my landlord! The landlord sent him to stop the leak!

Réponse de Metro Plumb
Very helpful
Very helpful. A chap came around and fixed my mains leak within 30 minutes.
Excellant service
No hot water
Two very helpful lads and more importantly they knew what they were doing, they got my hot water running again in no time very impressed.
Mohammed was excellent
Mohammed was excellent, he quickly identified the problem and took pains to rectify it to my satisfaction. First class service
Very friendly and helpful
Very friendly and helpful. Sorted the issue quickly
Great customer service on the phone
Great customer service on the phone
Prompt repairs done to fix leaks the next day
Reckless and aggressive.
If, like me, the character of a person is as important as the quality of work, I would be mindful before hiring Metro Plumb. Specifically, the plumber driving the van with reg YO22BWB in the Manchester area.
Incident:
I signalled to come off the roundabout, and he entered the roundabout regardless, drove up next to my car forcefully and mounted the curb to undertake me.
The driver was driving aggressively and recklessly. Shortly after, when the space was available, he purposely positioned himself adjacent to my car to look into my car and stare at me with intimidation.
I can only imagine how poorly a customer would be treated by that specific driver/plumber. I believe their quality of work should not be trusted.
Cutting corners, selfish and egocentric is what I would imagine you would receive. Along with inconsiderate, my way or the highway type of attitude.
Job done
The first man Andy was brilliant but needed a part so a second man came he was fine and did the job but when he left the new pipe he had fitted was a lot smaller and left a large hole around it witch we have had to sort ourselves both of us being in our 80tis was difficult for us but had to sort as it was very unsightly but he did do the job
DAN the plumber
DAN , A very friendly and helpful young man , checked all over radiators and confirmed what the problem was.
The guy gave us a courtesy call before…
The guy gave us a courtesy call before he arrived was punctual polite explained his plan for fitting . Unfortunately the product was faulty but he dealt with it promptly an ensured the job would be completed when new pump arrived next day express delivery which it did he fitted our new pump an everything working great .
The responded to come and see the…
The responded to come and see the issues. However further work is needed. Water still coming out. And hold is open, child can accidentally put their leg on it.
You can send a link, I will send a photo of it. Thanks
RICKY
RICKY , was absolutely brilliant....
Thank You so much Ricky ...
I've managed to save most of my Late Parent's precious belongings , due to You and You Alone ....
What a fantastic plumber ?
THANK YOU
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