Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent 5-star service from the Norwich branch of Metro Rod. We had Charlie come out to deal with sluggish and smelly internal kitchen and bathroom drainage in our City flat. He was on time, ve... Voir plus

Noté 5 sur 5 étoiles

I had a blocked drain and had arranged it to be cleared through my insurance company. They did not instruct Metro Rod correctly so the work was not carried out initially as intended. It was getting la... Voir plus

Noté 5 sur 5 étoiles

Metro Rod Truro in Cornwall. Excellent service cleared my blocked toilet with jet rod. Responded within an hour. An efficient and friendly service. Competitive pricing better than Dino Rod.

Noté 1 sur 5 étoiles

Booked to empty two septic tanks at same location, charged the same amount for both jobs even though one was documented for less money due to no call out fee/ no travelling time and it was only ha... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Plombier

Informations provenant de diverses sources externes

Whatever your drainage problem, Metro Rod has the solution. With over forty depots nationwide, we are able to tackle your drainage emergency quickly, cleanly and safely, 24 hours a day, 7 days a week.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

755 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Gary to the rescue

I had a blocked drain and had arranged it to be cleared through my insurance company. They did not instruct Metro Rod correctly so the work was not carried out initially as intended. It was getting late and I was getting concerned. I then had a call from a lovely lady at Metro Rod, who had arranged for someone to come at short notice. Gary arrived with a very positive attitude. It was an awkward job, I thought, but he finished it in about 20 minutes. He was very friendly and also made some recommendations to help prevent the same problem recurring. On that basis I would highly recommend the company, both the technicians and the back-up staff

5 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent 5-star service from the Norwich branch of Metro Rod

Excellent 5-star service from the Norwich branch of Metro Rod.
We had Charlie come out to deal with sluggish and smelly internal kitchen and bathroom drainage in our City flat.
He was on time, very professional and used a specialist milling machine to clear the pipes properly. He was very respectful of the property and left everything as tidy as possible.
A very stress-free experience from start to finish which we really appreciated. Highly recommended.

1 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Trustworthy

Got a phonecall on the day stating rough ETA.
Guy was respectful of my property.
It ain't a nice job unblocking a blocked drain yet he was always polite.
Great service 💯

28 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Metro Rod Truro in Cornwall

Metro Rod Truro in Cornwall.
Excellent service cleared my blocked toilet with jet rod. Responded within an hour. An efficient and friendly service. Competitive pricing better than Dino Rod.

27 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

The guy that came did a fab job

The guy that came did a fab job, he was really nice and polite and I would recommend to anyone! He even moved my plant pots around and washed down the front of my property afterwards- really grateful- Thank you x

28 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service.

We had a blocked bath and sink upstairs, hair (once again) from the girls in my house. Anyway, Brin came over at the time he was expected and I received a call from their office to tell me they were on the way. Brin was professional, polite and just a decent guy. He managed to unblock the pipe in minutes, I was over the moon.

We have used other companies in the past, but will use MetroRod if we are unfortunate enough to have the issue again.

5 stars...

1 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

The drain was blocked and a pleasant…

The drain was blocked and a pleasant young man called Owen not only cleared the blockage but swept and cleaned the overflowing debris on my patio.
He arrived after 8pm, even though it was dark. He was very polite.Job well done!

30 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Booked to empty two septic tanks

Booked to empty two septic tanks at same location, charged the same amount for both jobs even though one was documented for less money due to no call out fee/ no travelling time and it was only half empty.
Promised mutable times that the bill would be looked at and reduced. Over 6 months later no alterations and broken promises.
Throughly dissatisfied and disappointed with the company.
Money grabbing at the very least with bad communication skills.
Will not be using for any of my property portfolio or large family custom.

25 août 2025
Avis spontané
Logo de Metro Rod

Réponse de Metro Rod

Thank you for taking the time to share your feedback. We’re really sorry to hear about your experience and understand how frustrating this must have been, especially given the delays and lack of follow-up you’ve described.

This certainly isn’t the level of service or communication we aim to provide, and we’d genuinely like the opportunity to look into this matter properly for you. Please could you get in touch with us at CustomerCare@metrorod.co.uk, providing any your post-code, so we can investigate what happened and work towards putting things right.

Noté 4 sur 5 étoiles

Dundee mertrorod were very good

Dundee mertrorod were very good, our engineer William was top notch and very informative, the only reason why we didn’t give 5* was that the pricing for the job was a bit opaque, an hourly rate included in the job quote would be helpful.

16 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Really good service

Really good service . The y let me know when they would arrive and weee on time. Lewis was on it straight away and sorted the problem with no fuss ! Even took the time to send me some pictures so I could split the bill with the neighbour.

9 mars 2026
Avis spontané

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