Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent 5-star service from the Norwich branch of Metro Rod. We had Charlie come out to deal with sluggish and smelly internal kitchen and bathroom drainage in our City flat. He was on time, ve... Voir plus

Noté 5 sur 5 étoiles

I had a blocked drain and had arranged it to be cleared through my insurance company. They did not instruct Metro Rod correctly so the work was not carried out initially as intended. It was getting la... Voir plus

Noté 5 sur 5 étoiles

Cliff did an excellent job reversing his 6 wheeled tanker down my narrow 100 yard drive. He arrived on time and got the job complete.

Noté 1 sur 5 étoiles

Booked to empty two septic tanks at same location, charged the same amount for both jobs even though one was documented for less money due to no call out fee/ no travelling time and it was only ha... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Plombier

Informations provenant de diverses sources externes

Whatever your drainage problem, Metro Rod has the solution. With over forty depots nationwide, we are able to tackle your drainage emergency quickly, cleanly and safely, 24 hours a day, 7 days a week.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

757 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Superb service

Liam from the Dartford Metro rod was superb. Was with us within the hour of our call and was so helpful and sorted the problem which blocked our toilet. It wasn’t straightforward, but he worked hard to help us ( it was grim). Totally recommend this company! Thank you Liam!

10 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Drain

They told us what they were going to do,and what was going on even in the bad weather that we had.

5 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Very polite and friendly

Very polite and friendly, was here very quickly once was reported, didn't leave till they checked everything was working properly, very pleased with them

4 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Came out promptly

Came out promptly, new pump installed, left the job all seemed well but the pump did not come on when the tank was full. Another month rolled by finally attended new floats installed, didnt work. 3 months rolled by attended again still didnt work despite phoning numerous times nothing finally spoke to the manager who said they would not turn up attend again without more money. I was £1300 out of pocket by now. Had another company come and have a look all it needed was a new control box.

10 décembre 2024
Avis spontané
Logo de Metro Rod

Réponse de Metro Rod

Hi Sean,

We’re really sorry to hear about your experience. This isn’t the standard of service we expect from any of our depots, and we understand how frustrating the situation must have been for you.

If you’d like us to look into this properly, please email our Customer Care Team at CustomerCare@metrorod.co.uk with a few details and your postcode. We’ll review what happened and come back to you as soon as we can.

Kind regards,
Metro Rod

Noté 5 sur 5 étoiles

A great experience

Luke came out to my property on the 23rd and 24th Nov 2025. He was very polite, very professional and explained everything so clearly. He cleared a problem that's been going on for years at my property with no trouble or stress and I could not be more grateful for his work. If everyone did their job as good as Luke does his, the world would be a better place

24 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Was assigned Metro Rod (Doncaster)…

Was assigned Metro Rod (Doncaster) through my home emergency cover and wow did they do a fantastic job.From the very first contact arranging the visit to the work being done I was really impressed. Fast efficient and the quality of work been done was impressive and would highly recommend 👌

18 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Efficiency garranteed

As soon as they was informed that they had to attend a job at my house they were quick in doing so. But sure mantinance lied. Telling me that they was a law against noise at night when I had human excrement Om my back yard!! Metro rod 5/5 sure mantinance 0/5

17 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

The operation guy knows his job

The operation guy knows his job. Worked diligently without hmmm and arming, know what he had to do to fix the job right in one go, which he did with no mess or fuss. The water system is now running as it should be. Thanks guys GOOD job.

29 octobre 2025
Avis spontané

L’expérience Trustpilot

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