Excellent 5-star service from the Norwich branch of Metro Rod. We had Charlie come out to deal with sluggish and smelly internal kitchen and bathroom drainage in our City flat. He was on time, ve... Voir plus
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Lisez les avis des autres
I had a blocked drain and had arranged it to be cleared through my insurance company. They did not instruct Metro Rod correctly so the work was not carried out initially as intended. It was getting la... Voir plus
Cliff did an excellent job reversing his 6 wheeled tanker down my narrow 100 yard drive. He arrived on time and got the job complete.
Booked to empty two septic tanks at same location, charged the same amount for both jobs even though one was documented for less money due to no call out fee/ no travelling time and it was only ha... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Whatever your drainage problem, Metro Rod has the solution. With over forty depots nationwide, we are able to tackle your drainage emergency quickly, cleanly and safely, 24 hours a day, 7 days a week.
Coordonnées de contact
Ashwood Court, SK10 2XF, Macclesfield, Royaume-Uni
- 0800 66 88 00
- enquiries@metrorod.co.uk
- metrorod.co.uk
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The person which fixed the job was very…
The person which fixed the job was very nice and precise. He seemed to know what get was talking about. Very pleased.
Superb service
Liam from the Dartford Metro rod was superb. Was with us within the hour of our call and was so helpful and sorted the problem which blocked our toilet. It wasn’t straightforward, but he worked hard to help us ( it was grim). Totally recommend this company! Thank you Liam!
Excellent service …
The gentleman that arrives was nothing but polite. Did the job required and explained everything he did. Thank you so much
Drain
They told us what they were going to do,and what was going on even in the bad weather that we had.
Very polite and friendly
Very polite and friendly, was here very quickly once was reported, didn't leave till they checked everything was working properly, very pleased with them
Came out promptly
Came out promptly, new pump installed, left the job all seemed well but the pump did not come on when the tank was full. Another month rolled by finally attended new floats installed, didnt work. 3 months rolled by attended again still didnt work despite phoning numerous times nothing finally spoke to the manager who said they would not turn up attend again without more money. I was £1300 out of pocket by now. Had another company come and have a look all it needed was a new control box.

Réponse de Metro Rod
They were very good did everything…
They were very good did everything really quickly and very polite
We’re vey good attended but didn’t…
We’re vey good attended but didn’t completely dove was ok two days then one neighbours had get south west water out big machine but that what your man said may need so all good had 3 times in 2 weeks
A great experience
Luke came out to my property on the 23rd and 24th Nov 2025. He was very polite, very professional and explained everything so clearly. He cleared a problem that's been going on for years at my property with no trouble or stress and I could not be more grateful for his work. If everyone did their job as good as Luke does his, the world would be a better place
The young man who came was polite
The young man who came was polite, informed and did his very best
The plumber from metro rod explained …
The plumber from metro rod explained everything what was happening and how long the work was going to start and finish
Was assigned Metro Rod (Doncaster)…
Was assigned Metro Rod (Doncaster) through my home emergency cover and wow did they do a fantastic job.From the very first contact arranging the visit to the work being done I was really impressed. Fast efficient and the quality of work been done was impressive and would highly recommend 👌
Efficiency garranteed
As soon as they was informed that they had to attend a job at my house they were quick in doing so. But sure mantinance lied. Telling me that they was a law against noise at night when I had human excrement Om my back yard!! Metro rod 5/5 sure mantinance 0/5
I'm so grateful that Metro Rod could…
I'm so grateful that Metro Rod could come so quickly to unblock drain it took them a while but did not leave untill they had cleared it. Many thanks
Was given a 4 hour time frame & that time frame was met
Came within time frame. Very engaging. Operative explained the problem & how he resolved it. Very happy.
Excellent service and all sorted and…
Excellent service and all sorted and tidied up behind
Very helpful as always a reacuring is…
Very helpful as always a reacuring is sure for ther down but we always get the horrendous smell always happy when we see the van
The operation guy knows his job
The operation guy knows his job. Worked diligently without hmmm and arming, know what he had to do to fix the job right in one go, which he did with no mess or fuss. The water system is now running as it should be. Thanks guys GOOD job.
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